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Client Services Manager Jobs in Columbus, IN (NOW HIRING)

Clearwater Analytics

Sr. Program Manager

Edinburgh, IN · On-site

$111K - $112K/yr

Serves as a trusted relationship manager responsible for ensuring timely, accurate, and thorough responses to all client inquiries and a successful transition to the steady-state servicing team.

Centerstone

Care Coordinator CCBHC

Columbus, IN · On-site

$16.50 - $23.10/hr

Provides direct client services. Manages case load of life skills training for clients. * Facilitates client's use of family, social and community resources, acting as an advocate when necessary and ...

Centerstone

Care Coordinator CCBHC

Columbus, IN · On-site

$16.50 - $23.10/hr

Provides direct client services. Manages case load of life skills training for clients. * Facilitates client's use of family, social and community resources, acting as an advocate when necessary and ...

Centerstone

Care Coordinator CCBHC

Columbus, IN · On-site

$16.50 - $23.10/hr

Provides direct client services. Manages case load of life skills training for clients. * Facilitates client's use of family, social and community resources, acting as an advocate when necessary and ...

Keybank

Branch Manager

Franklin, IN · On-site

The Branch Manager builds, coaches, develops, leads, and motivates a team that is capable of providing excellent client service in all interactions, analyzing clients' needs, and recommending ...

KeyBank

Private Client Banker

Shelbyville, IN · On-site

$18.25 - $22.50/hr

PCBs identify products and services to meet client needs and refer to appropriate sales ... Work on Saturdays as directed by management. * Performs other duties as assigned; duties ...

Keybank

Private Client Banker

Shelbyville, IN · On-site

$25 - $38.46/hr

PCBs identify products and services to meet client needs and refer to appropriate sales ... Work on Saturdays as directed by management. * Performs other duties as assigned; duties ...

Keybank

Private Client Banker

Shelbyville, IN · On-site

$25 - $38.46/hr

PCBs identify products and services to meet client needs and refer to appropriate sales ... Work on Saturdays as directed by management. * Performs other duties as assigned; duties ...

KeyBank

Private Client Banker

Shelbyville, IN · On-site

PCBs identify products and services to meet client needs and refer to appropriate sales ... Work on Saturdays as directed by management. * Performs other duties as assigned; duties ...

KeyBank

Branch Manager

Franklin, IN · On-site

The Branch Manager builds, coaches, develops, leads, and motivates a team that is capable of providing excellent client service in all interactions, analyzing clients' needs, and recommending ...

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All JobsClient Services JobsClient Services Manager JobsClient Services Manager Jobs in Columbus, IN

Client Services Manager information

See Columbus, IN salary details

$32.6K

$65.4K

$118.6K

How much do client services manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for client services manager in Columbus, IN is $65,410.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $77,200.00 per year, depending on experience, location, and employer.

What is a client services manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

What does a client services manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are the key skills and qualifications needed to thrive as a client services manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What are some common challenges faced by client services managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

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What job categories do people searching Client Services Manager jobs in Columbus, IN look for?

The top searched job categories for Client Services Manager jobs in Columbus, IN are:

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Cities near Columbus, IN with the most Client Services Manager job openings:

Client Services Manager jobs near you

Accounting Services Supervisor

Agresta Storms and O'Leary PC

Columbus, IN • On-site

Full-time

Re-posted 3 days ago

Job description

The Accounting Services Supervisor serves as the primary day-to-day leader of the Accounting Services team and acts as the first point of escalation for staff and client service issues. This position is responsible for overseeing workflow execution, reviewing accounting work, coaching and developing team members, monitoring deadlines, and ensuring consistent service delivery across the department.
The Accounting Services Supervisor works closely with the Accounting Services Manager to support department operations, improve efficiency, develop staff, and maintain high-quality client service. This role serves as a bridge between staff accountants/senior accountants and department leadership.
Essential Duties and Responsibilities
Team Leadership & Staff Development
  • Provide daily guidance, support, and coaching to accounting staff and senior accountants.
  • Serve as the first point of contact for technical and workflow questions.
  • Review staff work and provide timely feedback to improve accuracy and efficiency.
  • Assist with onboarding and training new team members.
  • Monitor staff workload and capacity and recommend workload adjustments when necessary.
  • Identify development opportunities and assist in creating growth plans for team members.
  • Participate in employee performance evaluations and provide feedback to department leadership.

Workflow Management
  • Monitor department workflow to ensure client deadlines are met.
  • Coordinate work assignments among team members.
  • Track completion of recurring monthly, quarterly, and annual client deliverables.
  • Escalate capacity concerns, deadline risks, and client issues to the Accounting Services Manager.
  • Assist in maintaining department procedures, checklists, and best practices.
  • Help implement workflow improvements and process efficiencies.

Client Service & Technical Review
  • Manage a portfolio of recurring accounting service clients.
  • Review monthly or quarterly financial statements, reconciliations, payroll entries, sales tax filings, and other accounting deliverables.
  • Assist staff with complex accounting issues and troubleshooting.
  • Participate in client meetings, including board meetings as needed.
  • Ensure consistency and quality of client deliverables across the department.
  • Support implementation of new accounting software and client conversions.

Operational Support
  • Assist with department reporting and monitoring key performance indicators.
  • Help ensure engagement profitability through efficient workflow management.
  • Support billing, budgeting, and realization objectives as assigned.
  • Assist in developing and maintaining department documentation and training resources.
  • Collaborate with firm leadership on departmental initiatives and special projects.

Qualifications
  • Bachelor's degree in Accounting or equivalent experience preferred.
  • 5-10 years of accounting experience (public accounting preferred).
  • Strong knowledge of accounting principles and financial statement preparation.
  • Experience reviewing staff work and providing coaching and feedback.
  • Experience managing full payroll cycle, including payroll processing, payroll tax filings and deposits, payroll tax notice resolution, year-end reporting, payroll reconciliations, and payroll compliance.
  • Strong proficiency with QuickBooks Online and other accounting technology platforms.
  • Excellent communication, leadership, and organizational skills.
  • Ability to manage multiple priorities and deadlines simultaneously.

ABOUT ASO
Agresta, Storms & O'Leary, PC is a full-service CPA firm with offices in Batesville, Columbus, Greensburg, Indianapolis, Martinsville, and Seymour, Indiana. Founded in 2009, the firm was built by partners with backgrounds spanning national CPA firms, regional practices, and corporate finance, all united by a common goal: combining superior professionals and leading-edge technology to deliver exceptional client service.
ASO serves a diverse client base across closely held and entrepreneurial businesses, nonprofits, government-regulated entities (including HUD and Uniform Guidance), manufacturing, construction, wholesale and distribution, service organizations, employee benefit plans, and individuals. The firm's core service lines include assurance, tax, business consulting, and entrepreneurial accounting services, including CFO services, M&A assistance, and cost management consulting.
Guided by its commitment to quality, service, and ethics, ASO is a customer-centric firm that values long-term relationships, professionalism, and continuous improvement. The firm is equally dedicated to its associates, fostering a culture where employees feel valued, challenged, and rewarded.
At ASO, we believe great work happens when people feel welcomed, respected, and supported. We value diverse backgrounds and perspectives and encourage everyone to show up as their authentic selves.
Applicants must be authorized to work for any employer in the U.S. This policy applies equally to applicants regardless of national origin.
To all staffing agencies: ASO does not utilize 3rd party firms for positions. Please be advised, ASO is not responsible for any fees related to unsolicited resumes. All unsolicited resumes will become property of ASO & Windsor Path.

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