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Client Services Manager Jobs in Clover, SC (NOW HIRING)

ThinkHire LLC

Be Seen First

Vice President, Client Engagement (Enterprise Technology Services)

Charlotte, NC · Remote

$140K - $165K/yr

Managed IT Services * Professional Services * Infrastructure as a Service * Cloud Solutions ... Partner with Client Delivery Managers, Professional Services, and Managed Services leadership to ...

cp87

Manager - Premium Services - TSE

Charlotte, NC · On-site

Proven success managing high-value client relationships, driving retention, and supporting revenue growth. * Experience leading, developing, and holding teams accountable to clear goals and service ...

Chase

Client Service Associate

Charlotte, NC · On-site

$14.25 - $19.50/hr

Minimum of 3 years of client-facing work experience in a financial services environment. * Demonstrated experience in managing client relationships and applying innovative techniques for process ...

JPMorgan Chase & Co.

Client Service Associate

Charlotte, NC · On-site

$14 - $19.50/hr

Minimum of 3 years of client-facing work experience in a financial services environment. * Demonstrated experience in managing client relationships and applying innovative techniques for process ...

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All JobsClient Services JobsClient Services Manager JobsClient Services Manager Jobs in Clover, SC

Client Services Manager information

See Clover, SC salary details

$30K

$60.3K

$109.4K

How much do client services manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for client services manager in Clover, SC is $60,334.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,900.00 and $71,200.00 per year, depending on experience, location, and employer.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

What does a client services manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are some common challenges faced by client services managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What are the key skills and qualifications needed to thrive as a client services manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What is a client services manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

More about Client Services Manager jobs

What are the most commonly searched types of Client Services jobs in Clover, SC?

The most popular types of Client Services jobs in Clover, SC are:

What job categories do people searching Client Services Manager jobs in Clover, SC look for?

The top searched job categories for Client Services Manager jobs in Clover, SC are:

What cities near Clover, SC are hiring for Client Services Manager jobs?

Cities near Clover, SC with the most Client Services Manager job openings:

Client Services Manager jobs near you

Associate Director, Clinical Client Services

Judi Health

Charlotte, NC • On-site

$129K - $150K/yr

Full-time

Posted 4 days ago

Job description

About Judi Health
Judi Health is a health technology company providing benefit administration solutions to employers, unions, health plans, and government entities. Judi Health replaces fragmented, outdated systems with the industry's first Unified Claims Processing™ architecture, seamlessly consolidating pharmacy and medical benefit administration on a single, secure platform. By delivering true price transparency, eliminating unnecessary middleman fees, and leveraging advanced AI-powered care delivery, Judi Health helps clients achieve unprecedented operational efficiency and service levels.
At Judi Health, we're deploying the infrastructure our country needs to deliver the healthcare we all deserve. We are the intelligence platform powering benefits plans for millions of Americans and proudly leading the next generation of care. To learn more, visit www.judi.health.
Location: Hybrid (Local to NYC, Denver, or Charlotte area)
Position Responsibilities:
Team Leadership & Development
  • Lead, coach, and develop a team of Clinical Account Consultants.
  • Provide guidance and oversight on clinical analyses, recommendations, presentations, and client interactions.
  • Support onboarding, training, performance management, and workload prioritization across the team.
  • Promote consistency in clinical consulting approaches, tools, and deliverables.

Clinical Strategy & Client Support
  • Oversee development of clinical recommendations related to formulary management, utilization management, specialty pharmacy, and pharmacy trend opportunities.
  • Serve as a senior resource and escalation point for complex clinical questions and client situations.
  • Partner with Account Executives and Sales to support strategic client planning, reviews, renewals, finalist presentations, and key client discussions.
  • Ensure client-facing clinical content is accurate, strategic, and aligned with organizational standards.

Operational Execution & Continuous Improvement
  • Collaborate with operations, analytics, product, implementation, and account teams to ensure successful execution of clinical initiatives.
  • Support implementation activities, disruption reviews, and post-go-live evaluations.
  • Identify opportunities to improve processes, scalability, quality, and consistency across the Clinical Client Management function.
  • Assist in developing standardized tools, templates, and best practices.

Required Qualifications:
  • PharmD degree from an accredited institution.
  • Active pharmacist license, or ability to obtain/maintain licensure as required.
  • 6+ years of experience in PBM, managed care, or health plan environments.
  • Demonstrated experience leading projects, mentoring others, or managing clinical teams.
  • Strong knowledge of formulary management, utilization management, specialty pharmacy, and pharmacy trend analysis.
  • Experience translating complex clinical and claims data into actionable recommendations.
  • Strong communication, presentation, and relationship management skills.
  • Ability to work effectively in a fast-paced, cross-functional environment.
  • Ability to travel up to 25%.

Preferred Qualifications
  • Experience managing client-facing clinical teams within the PBM industry.
  • Experience supporting complex or large-market clients.
  • Experience developing clinical consulting standards, tools, or best practices.
  • Experience working in a highly collaborative, matrixed environment.

New York, NY Salary Range
$129,000-$150,000 USD
Denver, CO Salary Range
$129,000-$150,000 USD
Charlotte, NC Salary Range
$129,000-$150,000 USD
All employees are responsible for adherence to the Judi Health Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals.
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at https://www.judi.health/legal/privacy-policy.

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