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Client Services Director Jobs in Springfield, IL

Addus Homecare

Family Services Specialist

Buffalo, IL · On-site

$17/hr

Direct deposit * Reimbursement for mileage $.70/mile FSS Duties: * Work with families in crisis ... Prepare and sign client progress reports on a monthly basis: * Scheduled dates and units of service

Addus Homecare

Family Services Specialist

Auburn, IL

$17/hr

Direct deposit * Reimbursement for mileage $.70/mile FSS Duties: * Work with families in crisis ... Prepare and sign client progress reports on a monthly basis: * Scheduled dates and units of service

Addus Homecare

Family Services Specialist

Greenview, IL · On-site

$17/hr

Direct deposit * Reimbursement for mileage $.70/mile FSS Duties: * Work with families in crisis ... Prepare and sign client progress reports on a monthly basis: * Scheduled dates and units of service

Addus Homecare

Family Services Specialist

Pawnee, IL · On-site

$17/hr

Direct deposit * Reimbursement for mileage $.70/mile FSS Duties: * Work with families in crisis ... Prepare and sign client progress reports on a monthly basis: * Scheduled dates and units of service

Addus Homecare

Family Services Specialist

Chatham, IL

$17/hr

Direct deposit * Reimbursement for mileage $.70/mile FSS Duties: * Work with families in crisis ... Prepare and sign client progress reports on a monthly basis: * Scheduled dates and units of service

Addus Homecare

Family Services Specialist

Lincoln, IL

$17/hr

Direct deposit * Reimbursement for mileage $.70/mile FSS Duties: * Work with families in crisis ... Prepare and sign client progress reports on a monthly basis: * Scheduled dates and units of service

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Showing results 21-40

All JobsClient Services JobsClient Services Director JobsClient Services Director Jobs in Springfield, IL

Client Services Director information

See Springfield, IL salary details

$38.2K

$90.1K

$161.6K

How much do client services director jobs pay per year?

As of Aug 11, 2026, the average yearly pay for client services director in Springfield, IL is $90,138.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,400.00 and $108,500.00 per year, depending on experience, location, and employer.

What does a client services director do?

A Client Services Director oversees the relationship between an organization and its clients, ensuring client satisfaction and the successful delivery of services. They manage client accounts, lead client service teams, and develop strategies to meet client needs while supporting business goals. Their responsibilities often include building strong client relationships, addressing concerns, and identifying opportunities for growth. Additionally, they work closely with other departments to ensure consistent and high-quality service delivery.

What are some common challenges faced by a client services director and how can they be addressed?

A Client Services Director often encounters challenges such as managing multiple high-priority client accounts simultaneously and ensuring consistent delivery of high-quality service. Balancing client expectations with internal resource limitations can be demanding, requiring strong communication and negotiation skills. Building and leading a cohesive team is essential, as is fostering collaboration between sales, operations, and project management teams. Proactively addressing issues, setting clear processes, and maintaining open lines of communication with clients and staff are key strategies for overcoming these challenges.

What are the key skills and qualifications needed to thrive as a client services director?

To thrive as a Client Services Director, you need expertise in account management, strategic planning, and a proven track record in client relationship development, usually supported by a bachelor’s degree in business or a related field. Familiarity with CRM systems, analytics platforms, and project management tools is typically required. Outstanding communication, leadership, and problem-solving skills help you build trust with clients and lead teams effectively. These capabilities are crucial for driving client satisfaction, retaining key accounts, and achieving business growth.

How much does a Client Services Director make in the US?

A Client Services Director in the US typically earns between $90,000 and $180,000 annually, with the median salary around $130,000. Compensation varies based on industry, company size, experience, and location, and may include bonuses and benefits.

What is a client services director?

A client services director is a senior professional responsible for managing client relationships, ensuring customer satisfaction, and overseeing service delivery within an organization. They often lead teams, develop strategies to improve client retention, and coordinate with sales and operations to meet client needs and business goals.

What is the difference between Client Services Director vs Account Manager?

AspectClient Services DirectorAccount Manager
CredentialsBachelor's degree, experience in client management, leadership skillsBachelor's degree, experience in client relations, communication skills
Work EnvironmentStrategic planning, team leadership, high-level client interactionsDay-to-day client communication, project coordination, relationship management
Employer & Industry UsageMarketing, advertising, consulting firmsAdvertising agencies, tech companies, service providers

The main difference is that a Client Services Director oversees overall client relationships and strategic initiatives, while an Account Manager handles daily client interactions and project execution. The Director role is more strategic and leadership-focused, whereas the Account Manager is more involved in operational client management.

More about Client Services Director jobs
What are the most commonly searched types of Client Services jobs in Springfield, IL? The most popular types of Client Services jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Client Services Director jobs? Cities near Springfield, IL with the most Client Services Director job openings:
Client Services Director jobs near you
Infographic showing various Client Services Director job openings in Springfield, IL as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $90,138 per year, or $43.3 per hour.

Cybersecurity Operations Director

Pearl Technology

Springfield, IL

Full-time

Re-posted 29 days ago

Job description

The Cybersecurity Operations Director role combines a comprehensive understanding of information security with the management and coordination skills required to analyze and implement best security practices and proper risk management across the corporate landscape. 

  • Also responsible for monitoring, detecting, analyzing, mitigating, and responding to cyber threats against IT assets, networks, and information. 
  • The environment includes local area networks/wide area networks (LAN/WAN), commercial Internet connections, public facing websites, wireless, mobile/cellular, cloud, security devices, servers and workstations.
  • Take lead in performing security testing of applications, networks and infrastructures, including vulnerability assessments, penetration testing and manual testing techniques.

ESSENTIAL DUTIES AND RESPONSIBILITIES 

  • Lead and manage a 24x7x365 Security Operations Center providing technical oversight.
  • Lead staff to proactively identify, prevent and respond to security incidents.
  • Ensure incident identification, assessment, quantification, reporting, communication, mitigation and monitoring.
  • Ensure compliance to Service Level Agreements (SLA), process adherence and process improvisation to achieve operational objectives and mitigate threats.
  • Revise and develop processes to strengthen the current operational activities; review policies and recommend changes to improve governance.
  • Responsible for team management, personnel scheduling, overall use of resources and initiation of corrective action where required for Security Operations Center.
  • Perform threat management, threat modeling, identify threat vectors and develop use cases for security monitoring.
  • Creation of reports, dashboards, metrics for SOC operations and presentation to client.
  • Operate a hands-on role involving penetration testing and vulnerability assessment activities of complex applications, operating systems, wired and wireless networks, and mobile applications/devices.
  • Manage consulting engagements, with a focus on incident response and forensics. Provide both subject matter expertise and project management experience to serve as the “point person” for engagements.
  • Communicate security issues to a wide variety of internal and external “customers” to include technical teams, executives, risk groups, vendors and regulators.
  • Ensures that disaster recovery and business continuity plans are in place and tested on a regular basis.

SUPERVISORY RESPONSIBILITIES

Direct supervision of the Security Services department. Carries out supervisory responsibilities in accordance with Company policies, procedures, and applicable laws. Responsibilities include interviewing, hiring, promoting and training employees; planning, assigning, directing and approving work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; and recommending salary adjustments.

QUALIFICATIONS

Education and Experience:

  • Bachelor’s degree in information technology or related field and combination of experience in the following areas:
    • 10+ years in security and/or risk assessment/management related field
    • Hands on experience with testing frameworks such as the PTES and OWASP
    • Applicable knowledge of Windows client/server, Unix/Linux systems, Mac OS X, VMware/Xen, and cloud technologies such as AWS, Azure, or Google Cloud
    • In-depth knowledge of security concepts such as cyber-attacks and techniques, threat vectors, risk management, incident management etc.
  • Excellent organizational and time management skills.
  • Critical thinker and problem solver.
  • Experience in performing vendor management.
  • Detailed orientated with effective written and communication skills.

Certifications and Licenses:

  • CISSP, GIAC, CISSP, CEH, OSCP, or equivalent certifications a plus

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