ZipRecruiter

Log In

1

Client Services Director Jobs in Springfield, IL

Sedgwick

Vice President, Clinical Pharmacy

Springfield, IL · On-site

$127K - $169K/yr

Works with client services to create custom reporting for large clients; meets with clients to explain complexities of the program and demonstrate the benefits. * Strategically supports our pharmacy ...

Franklin Covey

Client Partner - Education

Springfield, IL · On-site

$105/hr

... services across 160 countries. To learn more, visit franklincovey.com. Title: Client Partner Global ... Managing Director Location: Remote - Anywhere in the contiguous US Role Specifics: This position is ...

Sedgwick

PRN Crisis Care Triage (RN)

Springfield, IL · On-site

Maintains communication with the customer, Client Service Director, and Claims Examiner providing timely updates on changes in injured worker status and FCM estimated time of arrival. * Communicates ...

Vonderlieth Living Center

LTC

Mount Pulaski, IL · On-site

Week 1 Shift 12H Days, Week 2 Shift 12H Days Job Order Details: Start Date 07/27/2026, End Date 10/24/2026, Duration 13 Week(s) Client Details: City MT PULASKI, State IL Weekly Pay is estimated and ...

OnTray

Regional Dietary Consultant

Springfield, IL

$13.50 - $16.75/hr

The Regional Director provides guidance and motivation to Culinary Services Managers and Associates. The role is instrumental in establishing and maintaining effective customer/client rapport. Key ...

next page

Showing results 1-20

All JobsClient Services JobsClient Services Director JobsClient Services Director Jobs in Springfield, IL

Client Services Director information

See Springfield, IL salary details

$38.2K

$90.1K

$161.6K

How much do client services director jobs pay per year?

As of Aug 11, 2026, the average yearly pay for client services director in Springfield, IL is $90,138.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,400.00 and $108,500.00 per year, depending on experience, location, and employer.

What does a client services director do?

A Client Services Director oversees the relationship between an organization and its clients, ensuring client satisfaction and the successful delivery of services. They manage client accounts, lead client service teams, and develop strategies to meet client needs while supporting business goals. Their responsibilities often include building strong client relationships, addressing concerns, and identifying opportunities for growth. Additionally, they work closely with other departments to ensure consistent and high-quality service delivery.

What are some common challenges faced by a client services director and how can they be addressed?

A Client Services Director often encounters challenges such as managing multiple high-priority client accounts simultaneously and ensuring consistent delivery of high-quality service. Balancing client expectations with internal resource limitations can be demanding, requiring strong communication and negotiation skills. Building and leading a cohesive team is essential, as is fostering collaboration between sales, operations, and project management teams. Proactively addressing issues, setting clear processes, and maintaining open lines of communication with clients and staff are key strategies for overcoming these challenges.

What are the key skills and qualifications needed to thrive as a client services director?

To thrive as a Client Services Director, you need expertise in account management, strategic planning, and a proven track record in client relationship development, usually supported by a bachelor’s degree in business or a related field. Familiarity with CRM systems, analytics platforms, and project management tools is typically required. Outstanding communication, leadership, and problem-solving skills help you build trust with clients and lead teams effectively. These capabilities are crucial for driving client satisfaction, retaining key accounts, and achieving business growth.

How much does a Client Services Director make in the US?

A Client Services Director in the US typically earns between $90,000 and $180,000 annually, with the median salary around $130,000. Compensation varies based on industry, company size, experience, and location, and may include bonuses and benefits.

What is a client services director?

A client services director is a senior professional responsible for managing client relationships, ensuring customer satisfaction, and overseeing service delivery within an organization. They often lead teams, develop strategies to improve client retention, and coordinate with sales and operations to meet client needs and business goals.

What is the difference between Client Services Director vs Account Manager?

AspectClient Services DirectorAccount Manager
CredentialsBachelor's degree, experience in client management, leadership skillsBachelor's degree, experience in client relations, communication skills
Work EnvironmentStrategic planning, team leadership, high-level client interactionsDay-to-day client communication, project coordination, relationship management
Employer & Industry UsageMarketing, advertising, consulting firmsAdvertising agencies, tech companies, service providers

The main difference is that a Client Services Director oversees overall client relationships and strategic initiatives, while an Account Manager handles daily client interactions and project execution. The Director role is more strategic and leadership-focused, whereas the Account Manager is more involved in operational client management.

More about Client Services Director jobs
What are the most commonly searched types of Client Services jobs in Springfield, IL? The most popular types of Client Services jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Client Services Director jobs? Cities near Springfield, IL with the most Client Services Director job openings:
Client Services Director jobs near you
Infographic showing various Client Services Director job openings in Springfield, IL as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $90,138 per year, or $43.3 per hour.

Maintenance Supervisor

Envolve Client Services Group

Springfield, IL

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

Envolve Community Management owns and professionally manages apartment communities located in select markets throughout the southeastern United States. We are a company whose success is measured by our residents' satisfaction in making their apartment homes and community a great place to live.

A wide variety of opportunities await you at ECM from residential apartment management, leasing, maintenance and more. We, the LRC team, are recruiting friendly self-motivated individuals with positive attitudes and a drive to succeed, to join our growing company.

Currently, ECM is searching for a Maintenance Supervisor to work at Boulevard Townhome in Springfield, IL.

Description:
We are seeking a Maintenance Supervisor who is HVAC & EPA Certified. This individual must have a strong background in multifamily properties. Experience to include HVAC, appliance, plumbing, electrical, and carpentry. A commitment to exceptional customer service is critical.
Duties:
The Maintenance Supervisor will be responsible for directing other staff members. Delegating assignments if needed to assure all work orders are completed in a timely manner. Review and order parts or schedule services needed to complete resident work order repairs. Some duties will include wall repairs, A/C and Heating repairs, doors, cabinets and closets. Complete other duties as assigned.
Qualifications:
Must have 5 - 10 years of Maintenance Supervisory Experience. Must be HVAC & EPA licensed and available to work overtime. Must have own hand tools and any specialized tools for HVAC, plumbing & electrical. Must be able to move heavy equipment safely, using proper equipment. This candidate must be able to accommodate emergency on-call schedule if requested. CPO certifications preferred.

Must have reliable Transportation.

Must have a valid Driver's License, NO EXCEPTIONS!!

Background Screening and Drug Test Required.
Benefits:
• Medical, Dental, and Vision Insurance, Short Term and Long-Term Disability Plans • Company Paid Life Insurance • Apartment Discounts • 401k Plan • Paid Holidays • Paid Time Off


EOE Minorities/Females/Disabled/Veterans

Apply