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Client Services Associate Jobs in Rochester, NY (NOW HIRING)

MSM, Inc.

Associate Project Manager

Webster, NY · On-site

$65K - $75K/yr

Associate Project Manager MSM is woman-owned, experiential agency bringing brands to life through ... At MSM, we are dedicated to exceeding client expectations and fostering a service-driven culture.

ssagroup

Guest Experience Associate

Rochester, NY · On-site

$14.50 - $17.75/hr

Guest Experience Associate Who are we: SSA Group works with zoos, aquariums, museums, and other ... Service to ensure a memorable experience for every guest and client. * Day-to-day functions of ...

ssagroup

Guest Experience Associate

Rochester, NY · On-site

$14.50 - $17.75/hr

Guest Experience Associate Who are we: SSA Group works with zoos, aquariums, museums, and other ... Service to ensure a memorable experience for every guest and client. * Day-to-day functions of ...

SSA Group

Guest Experience Associate

Rochester, NY · On-site

$15.50 - $17/hr

Guest Experience Associate Who are we: SSA Group works with zoos, aquariums, museums, and other ... Service to ensure a memorable experience for every guest and client. * Day-to-day functions of ...

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Client Services Associate information

See Rochester, NY salary details

$9

$22

$40

How much do client services associate jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for client services associate in Rochester, NY is $22.12, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $24.66 per hour, depending on experience, location, and employer.

What does a client service associate do?

A client service associate is responsible for assisting clients by addressing inquiries, resolving issues, and providing information about products or services. They often handle communication via phone, email, or in person, and use customer relationship management (CRM) tools to track interactions and ensure client satisfaction.

What are the key skills and qualifications needed to thrive as a Client Services Associate, and why are they important?

To thrive as a Client Services Associate, you need strong interpersonal skills, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is typically required. Exceptional communication, organizational abilities, and a proactive attitude help you stand out in this client-facing role. These skills and qualities are essential for building client trust, efficiently resolving issues, and supporting overall business growth.

What Is a Client Services Associate?

A client services associate is responsible for supporting financial advisors by providing a number of sales and support functions. In this career, you are typically employed by financial or wealth management organizations. Your job duties include giving quotes to customers, keeping records of investment transactions, building customer portfolios, and handling general customer service requests. Qualifications include experience with stocks, bonds and other investments, and strong customer service and oral communication skills.

What is the difference between Client Services Associate vs Customer Support Specialist?

AspectClient Services AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreesHigh school diploma or equivalent; technical certifications optional
Work EnvironmentOffice setting, client-facing interactions, account managementCall centers, help desks, online support platforms
Employer & Industry UsageFinancial services, consulting, professional servicesRetail, tech companies, service industries
Common Search & Comparison IntentUnderstanding roles in client relationship managementAssisting customers with issues or inquiries

The main difference is that Client Services Associates focus on managing client accounts and building relationships in professional settings, while Customer Support Specialists primarily handle customer inquiries and technical issues. Both roles require strong communication skills but differ in their scope and work environment.

What jobs pay 4000 a week without a degree?

A Client Services Associate typically earns less than $4,000 weekly, but high-paying roles without a degree include sales managers, real estate brokers, and certain skilled trades like electricians or commercial pilots, which often require experience, licensing, or certifications. These roles may involve commission, bonuses, or overtime to reach that income level.

Is a CSA job stressful?

A Client Services Associate (CSA) role can be stressful due to handling customer inquiries, resolving issues, and meeting service standards. The level of stress often depends on the workload, company environment, and communication skills required, but many CSAs develop stress management skills over time.

What are some common challenges faced by Client Services Associates, and how can they be overcome?

Client Services Associates often manage multiple client accounts simultaneously, which can lead to competing priorities and tight deadlines. Effective time management and clear communication are essential for balancing these demands. Building strong relationships with clients and proactively addressing their concerns helps prevent misunderstandings and ensures satisfaction. Collaboration with internal teams, such as sales and operations, is also key to efficiently resolving client issues and delivering high-quality service.

What does a customer service associate do?

A customer service associate, often called a client services associate, handles customer inquiries, resolves issues, and provides information about products or services. They communicate via phone, email, or chat, use customer management software, and aim to ensure customer satisfaction and retention.

What does a Client Services Associate do?

A Client Services Associate acts as a key point of contact between a company and its clients, ensuring that clients receive high-quality service and support. They handle client inquiries, resolve issues, assist with account management, and coordinate with other departments to fulfill client needs. Their goal is to maintain positive client relationships and help ensure client satisfaction, often working in industries like finance, marketing, or consulting.
More about Client Services Associate jobs
What are the most commonly searched types of Client Services jobs in Rochester, NY? The most popular types of Client Services jobs in Rochester, NY are:
What are popular job titles related to Client Services Associate jobs in Rochester, NY? For Client Services Associate jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Client Services Associate jobs in Rochester, NY look for? The top searched job categories for Client Services Associate jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Client Services Associate jobs? Cities near Rochester, NY with the most Client Services Associate job openings:
Client Services Associate jobs near you

Park Services $16.00

Six Flags Darien Lake

Le Roy, NY

$16/hr

Temporary

Posted yesterday

Job description

Overview:

$16.00/hour

Are you looking for a FUN and rewarding job?  Are you interested in meeting people from all over and gaining skills that will last a lifetime? Then Darien Lake is the place for you!

Working at Darien Lake as a Seasonal Park Services Team Member, you will have access to these amazing perks:

  • PAID Training!
  • FREE Uniforms!
  • FREE Admission to Darien Lake and other Six Flags Parks!
  • FREE Tickets for family and friends!
  • Discounts of Food and Merchandise!
  • Work with people from all over the world!
  • Employee-only RIDE nights, GAME nights, and FREE FOOD events!
  • Numerous promotion opportunities

Responsibilities:

At Darien Lake we are here to make people happy!  Darien Lake team members are enthusiastic about their work because they create fun and exciting memories that will last a lifetime! 

As a member of our team you will:

  • Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
  • Interact with different people of all ages and backgrounds.
  • Gain skills, knowledge, and experience that will benefit your future. 

As a seasonal Park Services Associate you will:

  • Play a key role in keeping our park clean and our guests satisfied!
  • Maintain cleanliness of tables, pavilions, food patios, as well as around trashcans and behind-the-scenes locations.
  • Empty and dispose of trash and recyclable material while maintaining clean trash containers in assigned areas.
  • Clean restrooms including toilets, sinks, countertops, and mirrors while restocking supplies as needed.
  • Pick up trash throughout daily operations.

Qualifications:
  • You!
  • Individuals with a passion and excitement about Darien Lake!   
  • People who love helping others and will support the needs of our guests and associates.   
  • Ability to work and interact with people from diverse backgrounds.
  • Good judgment and commitment to safety.
  • Availability to include some weekdays, weekends, evenings, and holidays.

Apply