Client Services Associate Jobs in Delaware (NOW HIRING)

Structuring Middle Office Associate

Tradable Indices are algorithmic strategies tracking the performance of a rules-based strategy that invests in public, listed financial instruments across one or many asset classes. These strategies are offered to our Client via swaps, options, Structured Products and Funds. Our Nexus Structuring Team provides an end to end scalable solution to our Clients to manage their own strategies, leveraging the firms trading and operational expertise.

As a Structuring Middle Office Associate in the Nexus Structuring Team, you will be supporting Front Office team and will be responsible for Index set-up, monitoring price publication, investigating and fixing missing prices, completing reconciliation checks, and ensuring SLAs are met.

Job Responsibilities:

• Reference data: New Index set-up and amendment should be completed accurately as requested by the stakeholder.
• Pricing: Publication of levels on vendor application are accurate.
• Reconciliation: Performing multiple reconciliation to ensure all the levels in the system are correct.
• Query management: To ensure all the queries received in the mailbox are actioned accurately and timely.
• Communication: Interact with the management and stakeholders at regular intervals.
• Controls: Ensure all the controls are adhered and enhanced to ensure it is robust.
• Automation: Explore feasibility to automate manual activities wherever possible.
• Ensuring Checklist and MIS are completed on time.
• Ensuring timely update/review of SOP's.
• Build an in-depth understanding of all systems from operational perspective.

Required qualifications, capabilities and skills:

• Knowledge of financial products such as Equities, Fixed Income, FX, Collateral, Derivatives, Money Market, Cash Products
• Ability to work collaboratively with cross functional teams.
• Strong verbal and written communication skills
• Ability to proactively identify risks and escalate issues.
• Strong analytical and problem-solving skills.
• Ability to thrive in a changing work environment.

Preferred Qualifications, Skills, and Capabilities:

• Prior knowledge of Middle office and/or Pricing process.
• Self-starter who works in a fast paced, results driven environment with excellent multitasking and prioritization skills.
• Good working knowledge of Excel, PowerPoint, and Word
• Experience in automation tools such as Alteryx, Tableau, UiPath and Xceptor

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans