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Client Services Associate Jobs in Delaware (NOW HIRING)

JPMorgan Chase & Co

Client Service Manager II

Newark, DE · On-site

... Services is the primary point of contact for Institutional Asset Managers & Hedge Funds who execute trades with any of JPMorgan's global equity trading desks. As a Client Service Associate in Equity ...

JP Morgan Chase

Client Service Manager II

Newark, DE · On-site

... Services is the primary point of contact for Institutional Asset Managers & Hedge Funds who execute trades with any of JPMorgan's global equity trading desks. As a Client Service Associate in Equity ...

RiversEdge Advisors LLC

Client Service Associate

Wilmington, DE · On-site

$14 - $19.50/hr

We're growing and we're looking for a Client Service Associate (CSA) to join our team. This role supports our Financial Planning Team and is ideal for an experienced, detail-oriented professional who ...

RiversEdge Advisors LLC

Client Service Associate

Wilmington, DE · On-site

$14 - $19.50/hr

We're growing and we're looking for a Client Service Associate (CSA) to join our team. This role supports our Financial Planning Team and is ideal for an experienced, detail-oriented professional who ...

Chase

Trading Services Associate I

Newark, DE · On-site

$15.50 - $20.50/hr

Markets Asset Servicing Associate Are you ready to elevate your career in a fast-paced, global ... Your contributions will help us deliver industry-leading quality and a world-class client ...

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See Delaware salary details

$10

$22

$40

How much do client services associate jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for client services associate in Delaware is $22.42, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.00 per hour, depending on experience, location, and employer.

What Is a Client Services Associate?

A client services associate is responsible for supporting financial advisors by providing a number of sales and support functions. In this career, you are typically employed by financial or wealth management organizations. Your job duties include giving quotes to customers, keeping records of investment transactions, building customer portfolios, and handling general customer service requests. Qualifications include experience with stocks, bonds and other investments, and strong customer service and oral communication skills.

What are the key skills and qualifications needed to thrive as a Client Services Associate, and why are they important?

To thrive as a Client Services Associate, you need strong interpersonal skills, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is typically required. Exceptional communication, organizational abilities, and a proactive attitude help you stand out in this client-facing role. These skills and qualities are essential for building client trust, efficiently resolving issues, and supporting overall business growth.

What are some common challenges faced by Client Services Associates, and how can they be overcome?

Client Services Associates often manage multiple client accounts simultaneously, which can lead to competing priorities and tight deadlines. Effective time management and clear communication are essential for balancing these demands. Building strong relationships with clients and proactively addressing their concerns helps prevent misunderstandings and ensures satisfaction. Collaboration with internal teams, such as sales and operations, is also key to efficiently resolving client issues and delivering high-quality service.

What does a Client Services Associate do?

A Client Services Associate acts as a key point of contact between a company and its clients, ensuring that clients receive high-quality service and support. They handle client inquiries, resolve issues, assist with account management, and coordinate with other departments to fulfill client needs. Their goal is to maintain positive client relationships and help ensure client satisfaction, often working in industries like finance, marketing, or consulting.

What is the difference between Client Services Associate vs Customer Support Specialist?

AspectClient Services AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreesHigh school diploma or equivalent; technical certifications optional
Work EnvironmentOffice setting, client-facing interactions, account managementCall centers, help desks, online support platforms
Employer & Industry UsageFinancial services, consulting, professional servicesRetail, tech companies, service industries
Common Search & Comparison IntentUnderstanding roles in client relationship managementAssisting customers with issues or inquiries

The main difference is that Client Services Associates focus on managing client accounts and building relationships in professional settings, while Customer Support Specialists primarily handle customer inquiries and technical issues. Both roles require strong communication skills but differ in their scope and work environment.

More about Client Services Associate jobs
What are the most commonly searched types of Client Services jobs in Delaware? The most popular types of Client Services jobs in Delaware are:
What are popular job titles related to Client Services Associate jobs in Delaware? For Client Services Associate jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Client Services Associate jobs in Delaware look for? The top searched job categories for Client Services Associate jobs in Delaware are:
What cities in Delaware are hiring for Client Services Associate jobs? Cities in Delaware with the most Client Services Associate job openings:
Client Services Associate jobs near you
Infographic showing various Client Services Associate job openings in Delaware as of May 2026, with employment types broken down into 100% Full Time. Highlights an 40% In-person, 40% Hybrid, and 20% Remote job distribution, with an average salary of $46,638 per year, or $22.4 per hour.
Associate Director of Client Care

Associate Director of Client Care

JEVS Care at Home

Dover, DE

$60K - $70K/yr

Full-time

Dental, Life, Retirement, PTO

Posted 9 days ago

Job description


Associate Director of Client Care

JEVS Care at Home | Dover, DE

Full-Time | In Office Position

JEVS Care at Home is seeking a detail-oriented, mission-driven Associate Director of Client Care to join our team. Associate Director of Client Care will be responsible for driving business growth in the Delaware market while overseeing all aspects of client and caregiver operations, including recruitment, on-call coordination, retention, compliance, and office performance metrics. This role will ultimately lead and develop a team to support these functions. The Associate Director of Client Care ensures clients receive consistent, high-quality care in accordance with JEVS Care at Home policies and procedures, industry standards, and all applicable laws and regulations. This position reports directly to the Area Director.

Key Responsibilities

  • Strategically plan and budget for sustainable growth of office/team/business unit. Coordinate planning with Area Director, VP and/or Sr VP.
  • Manage the office/team in relation to Key Performance Indicators (KPIs), for example: growth, gross margin, overtime, utilization of authorized hours, EVV compliance, Client and Caregiver satisfaction etc.
  • Develop and maintain a seamless referral/start of care process.
  • Establish and maintain relationships with referral sources, service coordination agencies, and Managed Care Organizations.
  • Monitor the quality and relevance of all services provided by the office and caregivers to ensure compliance and Client satisfaction.
  • Conduct intakes and customer service home visits as needed.
  • Conduct periodic observations of intakes and home visits to ensure all policies and procedures are being followed and proper documentation is being completed in the most efficient manner.
  • Responsible for the data collection, maintenance and timely submission of established reports.
  • Ensure EVV compliance by monitoring weekly key metrics, such as missing time sheets report, prebilling report.
  • Lead Recruitment and Retention to execute the recruiting strategy.
  • Support agency growth by engaging in client and caregiver outreach, identifying opportunities to expand service delivery, assist with sales, marketing and public relations efforts as assigned.
  • Perform outreach functions including attending health fairs, community events, and other activities, as required.
  • Perform additional duties/special projects and reports, as assigned.

Required Education and Experience

  • Bachelor’s Degree in Human Services, Business Administration, or related field.
  • 5-7 years of experience working in Home Care, with DMMA, elderly, and/or disabled population helpful.
  • Experience with case management/coordination, records/utilization management, preparing reports, or other documentation desirable.
  • Proven track record of growing a business.
  • Knowledge of HHAeXchange preferred

Physical Requirements

May require sitting, standing, or walking on a level surface for periods throughout the day. May require lifting up to 20 pounds. Regional travel up to 50% required to other JEVS locations, home visits and other related functions.

Benefits

  • Heath insurance
  • Dental insurance
  • Life insurance
  • Generous paid time off
  • Retirement benefits

The base pay for this position ranges from $60,000 to $70,000 and will vary based on factors such as skills and experience. Base pay is one part of the Total Compensation that JEVS Care at Home provides to recognize employees for their work. JEVS provides competitive benefits; we believe that benefits should support you at work and at home. Please visit the benefits page of our careers site for more details.

For more information about JEVS Care at Home, please visit our website: jevsathome.org