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Client Services Assistant Jobs in Needham, MA (NOW HIRING)

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Manager, Client Services

Northbridge, MA · On-site

$90 - $120/hr

Assist in the oversight of project timelines, ensuring projects remain on time, on strategy, and on ... Client Services team in development of project budgets and proactively manage internal client ...

New

IQVIA

Client Services Manager

Boston, MA · Remote

The Client Service Manager is an integral part of our team at Simpson Healthcare. Our Client ... met * Assist with synthesizing client feedback for implementation * Collaborate with internal ...

GardaWorld

Client Services Manager

Boston, MA · On-site

$70K/yr

As a Security Client Services Manager, you'll be the trusted link between our clients and our ... business unit * Assist in the development and implementation of staffing schedules, budgets ...

Foundation Medicine

Client Services Associate

Boston, MA · Hybrid

$42K - $53K/yr

The Client Services Representative is responsible for responding to and resolving a wide range of ... Document all communication and maintain appropriate records. * Assist in sample procurement and ...

Alumni Ventures

Client Services Associate

Boston, MA · On-site

About This Role As a Client Services Associate at Alumni Ventures, you'll play a vital role in ... * Assist with virtual events, investor meetings, webinar preparation, and follow-up activities.

Alumni Ventures

Client Services Associate

Boston, MA · On-site

About This Role As a Client Services Associate at Alumni Ventures, you'll play a vital role in ... * Assist with virtual events, investor meetings, webinar preparation, and follow-up activities.

HUB

Client Services Associate

Boston, MA · Hybrid

$20.44 - $30/hr

SPECIFIC RESPONSIBILITIES : * Assist the CRM in client retention and building relationships with ... Implement and coordinate value added services offered to client (ThinkHR, Choosewell, etc ...

3/25/2026

Client Services Coord

Acton, MA · On-site

$48K - $52K/yr

Event Coordination & Attendance: * Assist with planning, promoting, and attending firm-hosted ... Previous client service, sales, and/or administrative experience within a professional setting ...

3/25/2026

Client Services Coord

Acton, MA · On-site

$48K - $52K/yr

Event Coordination & Attendance: * Assist with planning, promoting, and attending firm-hosted ... Previous client service, sales, and/or administrative experience within a professional setting ...

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Client Services Assistant information

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How much do client services assistant jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for client services assistant in Needham, MA is $21.81, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $24.86 per hour, depending on experience, location, and employer.

What is a client services assistant?

Client Services Assistants are professionals who support a company’s clients by addressing their needs, answering questions, and ensuring a positive experience. They typically handle administrative tasks, schedule appointments, manage correspondence, and may assist with problem resolution. Their role is crucial in maintaining strong client relationships and ensuring that clients are satisfied with the services provided by the organization.

What are some typical challenges a client services assistant might face and how can they overcome them?

Client Services Assistants often juggle multiple client requests and administrative tasks simultaneously, which can make time management a common challenge. Prioritizing urgent client needs while maintaining attention to detail in documentation is essential. Developing strong organizational skills and proactively communicating with clients and team members can help manage workload and prevent misunderstandings. Regular check-ins with supervisors or senior team members can also provide guidance and support for handling complex client issues.

What is the difference between Client Services Assistant vs Customer Service Representative?

AspectClient Services AssistantCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent; some roles may prefer post-secondary education
Work EnvironmentOffice settings, client-facing roles, administrative supportCall centers, retail, office settings, customer support centers
Employer & IndustryFinancial services, consulting, professional servicesRetail, telecommunications, hospitality, various industries
Search & Comparison IntentUnderstanding support roles assisting clients directlyHandling customer inquiries and resolving issues

The main difference between a Client Services Assistant and a Customer Service Representative lies in their focus and work environment. Client Services Assistants typically work in professional settings supporting specific clients, often with a focus on account management. Customer Service Representatives usually handle general customer inquiries across various industries, often via phone or online. Both roles require strong communication skills but differ in their scope and industry application.

What are the most commonly searched types of Client Services jobs in Needham, MA?

The most popular types of Client Services jobs in Needham, MA are:

What job categories do people searching Client Services Assistant jobs in Needham, MA look for?

The top searched job categories for Client Services Assistant jobs in Needham, MA are:

What cities near Needham, MA are hiring for Client Services Assistant jobs?

Cities near Needham, MA with the most Client Services Assistant job openings:

Client Services Assistant jobs near you
Infographic showing various Client Services Assistant job openings in Needham, MA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $45,374 per year, or $21.8 per hour.

Client Services Assistant

Pillsbury Winthrop Shaw Pittman Llp

Boston, MA • On-site

$75K - $85K/yr

Full-time

Posted 2 days ago

New

Job description

Boston, MassachusettsJob Description

We are seeking to hire a Client Services Assistant to support Pillsbury's Boston office. This position will report to Regional Director of Administration and Regional Senior Manager HR/Recruiting for the NY, Florida, Boston and Middle East offices.

Primary Responsibilities:

  • The CSA is expected to ensure the smooth daily operations of the CSA main reception desk which include, but are not limited to, providing exceptional client service.

  • Ensuring that all calls are answered at the main reception desk and routed appropriately.

  • Keeping track of all visitors, assigning offices to visiting attorneys, reserving conference rooms for meetings and associated needs for the meetings (i.e. food, technology, supplies).

  • In addition, this role will provide administrative support on an as needed basis which includes, but not limited to, preparing expense reports, check requests, new business memos, preparing mailings and binders, editing pre-bills, maintaining electronic files, assisting with travel arrangements and scheduling meetings.

Qualifications:

  • The candidate must have 3+ years of experience working in a professional services environment.

  • The successful candidate must have strong administrative and interpersonal skills; ability to handle a high-volume desk with extreme accuracy and attention to detail; strong proofreading and solid computer skills are essential.

  • The successful candidate will be a positive self-starter, possess excellent communication/interpersonal skills (both written and oral), a strong work ethic, professional demeanor and attire/appearance are a must, along with an adeptness to handle difficult situations tactfully.

  • Ability to demonstrate initiative and can successfully multi-task and prioritize handling the workload at a very fast pace.

  • The candidate must be able to work well with all levels of staff, attorneys and departments and possess a "can-do"/positive attitude; a team player and can adapt to changing technologies and procedures.

  • The successful candidate will work a 40-hour work week and will be required to be in office 5 days a week. Overtime flexibility required.

  • Candidate must be proficient in MS Office, Excel and Power Point. BA/BS degree preferred or equivalent in experience.

  • May be asked to perform other tasks not mentioned above.

The expected salary range for this position is $75,000 - $85,000. Final compensation will be determined based on several factors, including but not limited to, relevant experience, qualifications, skill set, and geographic location.

Pillsbury Winthrop Shaw Pittman LLP is an Equal Opportunity Employer.

If you require an accommodation in order to apply for a position, please contact us at PillsburyWorkday@pillsburylaw.com.

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