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$30K

$79.2K

$143K

How much do client services account executive jobs pay per year?

As of Aug 11, 2026, the average yearly pay for client services account executive in the United States is $79,235.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $95,000.00 per year, depending on experience, location, and employer.

How does a client services account executive typically collaborate with internal teams to meet client expectations?

A Client Services Account Executive collaborates closely with departments such as sales, marketing, creative, and operations to deliver on client objectives. They act as the primary liaison, ensuring client needs are clearly communicated and that projects stay on track regarding timelines and deliverables. Regular team meetings, status updates, and joint problem-solving sessions are common, enabling the Account Executive to align resources and expertise for optimal client outcomes. This cross-functional teamwork is essential for maintaining high client satisfaction and building long-term partnerships.

What does a client services account executive do?

A Client Services Account Executive is responsible for managing relationships with clients, ensuring their needs are met, and helping them achieve their business objectives through the company’s products or services. They act as the main point of contact between the client and the company, addressing any concerns, coordinating project deliverables, and identifying opportunities for upselling or cross-selling. Additionally, they often collaborate with internal teams to ensure high-quality service and client satisfaction.

What is the role of a Client Services Account Executive?

A Client Services Account Executive manages client relationships, ensuring customer satisfaction and retention. They act as the primary point of contact, handle account renewals, upsell services, and coordinate with internal teams to meet client needs, often using CRM tools and sales strategies.

What are the key skills and qualifications needed to thrive as a client services account executive?

To thrive as a Client Services Account Executive, you need strong client relationship management, sales acumen, and industry-specific knowledge, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software (like Salesforce), project management tools, and data analysis systems is typically required. Exceptional communication, problem-solving, and negotiation skills help build trust and resolve client issues effectively. These abilities are crucial for maintaining client satisfaction, driving revenue growth, and ensuring long-term business partnerships.

What is the difference between Client Services Account Executive vs Customer Success Manager?

AspectClient Services Account ExecutiveCustomer Success Manager
CredentialsRelevant sales and communication skills, sometimes certifications in account managementCustomer relationship management skills, often certifications in customer success or account management
Work EnvironmentSales-focused, client-facing, often in B2B settingsPost-sale relationship management, ensuring client retention and satisfaction
Employer & IndustryTypically in sales-driven industries like advertising, tech, or consultingCommon in SaaS, tech, and service industries
Search & Comparison IntentPeople comparing sales/account roles with client relationship rolesIndividuals exploring post-sale client management roles

While both roles involve client interaction, the Client Services Account Executive primarily focuses on acquiring new clients and sales, whereas the Customer Success Manager emphasizes maintaining and growing existing client relationships to ensure satisfaction and retention.

What cities are hiring for Client Services Account Executive jobs? Cities with the most Client Services Account Executive job openings:
What are the most commonly searched types of Client Services Account jobs? The most popular types of Client Services Account jobs are:
What states have the most Client Services Account Executive jobs? States with the most job openings for Client Services Account Executive jobs include:
Client Services Account Executive jobs near you

Client Services Account Manager

Berkshire Hathaway Homestate Companies

Sacramento, CA • On-site

$250K/yr

Other

Medical, Dental, Vision, Life, PTO

Re-posted 5 days ago

Job description

Berkshire Hathaway Homestate Companies, Workers Compensation Division, has an immediate opening for a Client Services Account Manager in our Sacramento office. This individual manages a book of business of workers' compensation policyholders with an estimated annual premium (EAP) of $250K and above while supporting new business growth through active participation in Client Services activities. This individual services existing accounts, manages onboarding of new business for assigned accounts, and provides ongoing consultative account management services, while maintaining documentation of all policyholder/broker activities in Company databases.
ESSENTIAL RESPONSIBILITIES
  • Resolves customer service issues, timely addresses inquiries for all policies, and acts as liaison with all internal departments. Troubleshoots and consistently follows up with all parties for resolution. Utilizes monitoring tools to ensure continued compliance.

  • Coordinates and conducts onboarding meetings with assigned new policy holders and brokers. Conducts prospect calls and meetings.

  • Conducts quarterly claims reviews with policyholders and brokers for each assigned account.

  • Completes mock claims reviews with new Claims Professionals.

  • Maintains accurate account information in Salesforce. Effectively utilizes Salesforce to service new business and renewals and manage account assignments.

  • Develops and fosters strong working relationships with policyholders and brokers, providing timely and consistent communication regarding claim or service updates.

  • Develops and maintains knowledge of Company products and programs.

  • Successfully resolves customer service issues and responds to inquiries. Acts as a liaison between policyholders/brokers and Company staff, and routinely follows up with all parties to ensure resolution. Utilizes monitoring tools to ensure continued compliance.

  • Initiates collaboration with the Claims, Underwriting, and Marketing teams to assess account retention, troubleshoot issues, and address service needs.

  • Actively participates in Client Services team meetings by sharing ideas and thoughts to drive success of the team. Is an active participant providing technical expertise in enterprise projects and company initiatives.

  • Stays abreast of insurance industry changes and internal service team changes.

  • Ensures work is performed in accordance with Company standards and supervisory direction. Proactively communicates any problems or issues that may adversely impact a policyholder or the Company directly to the Client Services Manager and/or Director of Client Services.

REQUIRED QUALIFICATIONS
  • Education: Bachelor's degree from an accredited four-year college or university required. Minimum of 3 years of experience in workers' compensation claims handling and/or client services required.
  • Experience: Minimum of 3 years of prior experience in workers compensation claim handling required. Minimum of 1 year of prior experience in client service preferred.
  • Technical Skills: Strong workers compensation industry knowledge required, to include knowledge of workers compensation claim handling/adjusting.
  • Computer Skills: To perform this job successfully, an individual must demonstrate basic technical competencies in the use of computers, standard business applications (e.g., Laserfiche), and Microsoft Office/365 applications, and be able to master and become proficient in proprietary and vendor software programs.

  • Certifications: Valid United States driver's license in good standing required. One or more of the following certifications preferred:

    • California Self-Insurance Administrator (SIP)

    • Associate in Risk Management (ARM)

    • Claims Practitioner in Workers Compensation (CPWC) (replaces prior WCCA certification/California specific)

    • Certified in Workers Compensation (CWC) or California Workers Compensation Claims Professional (WCCP)

    • Property and Casualty Broker-Agent

DESIRED COMPETENCIES
  • Communication: Ability to effectively communicate with clients, brokers, and company staff regarding a wide range of issues. Ability to adjust communication style to fit the audience. Listens actively and asks questions to gain clarification when needed. Written communication is well organized, clearly expresses key points, and demonstrates knowledge of the topic.
  • Composure/Conflict Management: Remains composed in the face of potentially ambiguous, stressful, or conflicting circumstances. Reacts to negative emotions with respect, positivity, and a genuine desire to resolve the situation effectively. Seeks win-win solutions whenever possible, ensuring that the needs and desires of policyholders are being addressed while also advocating for the company.
  • Organizing and Planning: Effectively manages multiple tasks, prioritizing those that are most critical and/or time sensitive, reassessing priorities throughout the day. Effectively utilizes internal tools and resources to stay on track of tasks and commitments.
  • Presentation Skills: Effectively and confidently delivers training to company staff. Exhibits adequate presentation skills and engages the audience through interactive discussions.
  • Problem Solving & Decision Making: Remains objective, diplomatic, and solution-focused when addressing concerns or issues from policyholders and brokers. Asks clarifying questions and is able to isolate problems and generate acceptable solutions. Identifies key decisions within own authority and collaboratively involves others in the decision-making process when appropriate.
  • Relationship Building: Genuinely enjoys people and likes to work with others. Is responsive and capable of being persuasive and motivating others. Shows an understanding of the importance of maintaining strong relationships with policyholders, brokers, and company staff.

WHAT WE OFFER
  • Work-Life Balance
  • Hybrid Schedule (up to 2 days WFH upon eligibility)
  • Modern Office Setting
  • Free On-Site Parking

BENEFITS
  • Paid Time Off
  • Paid Holidays
  • Retirements Savings Match
  • Group Health Insurance (Medical, Dental, and Vision)
  • Life and AD&D Insurance
  • Long Term Disability Insurance
  • Accident and Critical Illness Insurance
  • Flexible Savings Accounts
  • Paid Community Volunteer Day
  • Employee Assistance Program
  • Tuition Reimbursement Program
  • Employee Referral Program
  • Diversity, Equity and Inclusion Program

$82,660 - $112,600 a year
This pay scale is an estimate of the salary range the employer reasonably expects to pay for the position based on potential employee qualifications, operational needs and other considerations consistent with applicable law. The actual salary may be above or below the range. The pay scale applies only to this position and only if it is filled in Sacramento, California. The pay scale may be different for other positions or in other locations.
ABOUT US
With more than 50 years in business, BHHC has grown from a regional organization to a national insurance group, offering insurance products from coast to coast. Relationships are the cornerstone of our culture, and we believe in doing the right thing. That means we invest in our business in every way possible to deliver on our mission and demonstrate that people are what powers our success. Our commitment to financial strength and integrity means our customers can rest assured that we will be there when it counts.
At BHHC we embrace diversity and foster an environment where our people can be their authentic selves. Our differences make us stronger and better together, which fosters a harmonious workplace-something we truly value. We've created an approachable and collaborative atmosphere. Here you'll find a welcoming workplace where everyone can feel valued, supported, and inspired to do great work. Together, we raise the bar by being curious, remaining customer-focused, and operating with integrity.

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