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Client Service Professional Jobs in California (NOW HIRING)

CSC

Associate Client Service Representative

Sacramento, CA · On-site

$17.50 - $23.75/hr

Our Client service professionals are empowered to solve customer inquiries and problems quickly and professionally. We provide the training, mentorship, and opportunities for growth. You bring the ...

Wsgr

Client Service Manager

Los Angeles, CA · Hybrid

$119K - $161K/yr

Our broad spectrum of practices and entrepreneurial spirit allow exceptional opportunities for professional achievement and career growth. Position Overview The Client Service Manager will play a key ...

Wsgr

Client Service Manager

San Francisco, CA · Hybrid

$119K - $161K/yr

Our broad spectrum of practices and entrepreneurial spirit allow exceptional opportunities for professional achievement and career growth. Position Overview The Client Service Manager will play a key ...

Wsgr

Client Service Manager

Palo Alto, CA · Hybrid

$119K - $161K/yr

Our broad spectrum of practices and entrepreneurial spirit allow exceptional opportunities for professional achievement and career growth. Position Overview The Client Service Manager will play a key ...

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How much do client service professional jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for client service professional in California is $16.76, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.03 per hour, depending on experience, location, and employer.

What are some common challenges faced by client service professionals and how can they be managed effectively?

Client Service Professionals often encounter challenges such as managing high client expectations, handling multiple inquiries simultaneously, and resolving difficult situations in a timely manner. Effective communication, strong organizational skills, and the ability to remain calm under pressure are essential for overcoming these challenges. Many teams provide ongoing training and mentorship to help new hires develop these skills, and collaboration with colleagues is encouraged to share best practices and support each other in delivering excellent service.

What are the key skills and qualifications needed to thrive as a client service professional?

To thrive as a Client Service Professional, you need strong communication, problem-solving, and organizational skills, often supported by a background in customer service or business administration. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Empathy, patience, and the ability to remain composed under pressure are standout soft skills in this role. These skills ensure that client needs are addressed efficiently, fostering positive relationships and contributing to client satisfaction and retention.
What are the most commonly searched types of Client Service jobs in California? The most popular types of Client Service jobs in California are:
What cities in California are hiring for Client Service Professional jobs? Cities in California with the most Client Service Professional job openings:
Client Service Professional jobs near you
Infographic showing various Client Service Professional job openings in California as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $34,869 per year, or $16.8 per hour.

Client Service Manager

ProGuard Security Services

San Francisco, CA • On-site

$85K/yr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Salary Position

Mon-Fri 0800-1700

About Company:

Join ProGuard Security Services – A Leader in Security Excellence

At ProGuard Security Services, we’re more than a security company — we’re a team committed to professionalism, accountability, and growth. As a premier provider of security solutions across California, we deliver high-quality service through strong leadership, advanced technology, and exceptional people.

Our success is built on four key pillars — People, Training, Processes, and Technology (PTPT). We invest in our officers through comprehensive training, clear communication, and ongoing support to ensure every team member is confident, capable, and prepared to succeed.

We value our connection to the local communities we serve and offer meaningful career opportunities with real potential for advancement. Whether you’re an experienced professional or starting your security career, ProGuard provides the structure, resources, and teamwork to help you thrive.

ProGuard Security Services – Excellence in People, Training, Processes, and Technology.

About the Role:

The Client Service Manager plays a pivotal role in fostering strong, long-lasting relationships between the company and its clients by ensuring exceptional service delivery and client satisfaction. This position is responsible for overseeing client accounts, addressing their needs proactively, and acting as the primary point of contact to resolve any issues efficiently. The role requires strategic collaboration with internal teams to tailor solutions that meet client objectives and drive business growth. The Client Service Manager will analyze client feedback and market trends to continuously improve service offerings and client engagement strategies. Ultimately, this role aims to enhance client retention, increase client loyalty, and contribute to the overall success of the organization.

Minimum Qualifications:

  • Minimum of 5 years of experience in client service, account management, or a related customer-facing role.
  • Proven track record of managing client relationships and delivering excellent customer service.
  • Strong communication and interpersonal skills with the ability to engage effectively with diverse client groups.
  • Proficiency in CRM software and Microsoft Office Suite.

Preferred Qualifications:

  • Experience in managing client accounts within the industry relevant to the company’s services.
  • Familiarity with data analysis tools and techniques to interpret client data and market trends.
  • Project management certification or experience.
  • Demonstrated leadership experience in managing and developing client service teams.

Responsibilities:

  • Manage and nurture relationships with key client accounts to ensure high levels of satisfaction and retention.
  • Serve as the main liaison between clients and internal departments, coordinating efforts to meet client expectations and resolve concerns promptly.
  • Develop and implement client service strategies that align with company goals and client needs.
  • Monitor client account performance, prepare regular reports, and present insights and recommendations to both clients and senior management.
  • Lead and mentor client service teams to deliver consistent, high-quality service and foster a client-centric culture.
  • Identify opportunities for upselling or cross-selling additional services based on client requirements and business objectives.
  • Stay informed about industry trends and competitor activities to provide clients with relevant and innovative solutions.

Skills:

The Client Service Manager utilizes strong communication and interpersonal skills daily to build trust and rapport with clients, ensuring their needs are understood and met. Analytical skills are essential for interpreting client data and feedback to inform service improvements and strategic decisions. Proficiency with CRM systems and project management tools enables efficient tracking of client interactions and coordination of internal resources. Leadership and team management skills are applied to guide and motivate client service teams toward achieving performance goals. Additionally, problem-solving abilities are critical for addressing client concerns promptly and turning challenges into opportunities for enhanced client satisfaction.

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