ZipRecruiter

Log In

1

Client Service Director Jobs in Middleton, MA (NOW HIRING)

BNY

Specialist, Client Service Management

Boston, MA · On-site

$18.50 - $24.50/hr

... direct supervision depending on experience. * Maintain strong client relations by efficiently ... Strong client service orientation with excellent communication and interpersonal skills. * Proven ...

BNY Mellon

Specialist, Client Service Management

Boston, MA · On-site

$18.50 - $24.50/hr

... direct supervision depending on experience. * Maintain strong client relations by efficiently ... Strong client service orientation with excellent communication and interpersonal skills. * Proven ...

Morgan Stanley

PWM Client Service Associate

Boston, MA · On-site

$15.75 - $21.75/hr

... directed by local management ADMINISTRATIVE SUPPORT Answering inbound phone calls or making ... client service skills Strong time management skills Team player with the ability to collaborate ...

IQVIA

Associate Director, Client Services

Boston, MA · On-site

Associate Director, Client Services - Medical & Scientific Communications (Agency Equivalent = VP, Client Services) Overview Simpson Healthcare, an IQVIA Company, is an established scientific agency ...

Manulife Financial

Client Services Manager

Boston, MA · On-site

$125 - $150/hr

Client Experience & Service Delivery * Ensure timely, accurate, and empathetic support to self-directed clients and advisory program participants. * Monitor service level metrics, call quality, and ...

New

Manulife

Client Services Manager

Boston, MA · On-site

Client Experience & Service Delivery * Ensure timely, accurate, and empathetic support to self-directed clients and advisory program participants. * Monitor service level metrics, call quality, and ...

previous page

Showing results 41-60

All JobsClient Service JobsClient Service Director JobsClient Service Director Jobs in Middleton, MA

Client Service Director information

See Middleton, MA salary details

$44.3K

$104.6K

$187.4K

How much do client service director jobs pay per year?

As of Sep 8, 2026, the average yearly pay for client service director in Middleton, MA is $104,559.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,700.00 and $125,900.00 per year, depending on experience, location, and employer.

What is a client service director?

A Client Service Director is a senior professional responsible for overseeing the relationship between a company and its clients. They ensure that clients receive high-quality service, address any issues or concerns, and work to understand client needs to deliver tailored solutions. Client Service Directors often lead teams, develop service strategies, and collaborate with other departments to ensure client satisfaction and retention. Their role is critical in building long-term relationships and driving business growth.

How does a client service director typically collaborate with internal teams to ensure client satisfaction?

A Client Service Director plays a pivotal role in bridging the gap between clients and internal teams such as sales, marketing, and operations. They regularly facilitate meetings to communicate client expectations, oversee project timelines, and resolve any issues that may arise. By fostering strong cross-departmental relationships, they ensure that deliverables align with client goals and service standards. This collaborative approach not only enhances client satisfaction but also supports the company's long-term growth and reputation.

What are the key skills and qualifications needed to thrive as a client service director, and why are they important?

To thrive as a Client Service Director, you need strong leadership, strategic account management experience, and a background in business or communications, often supported by a bachelor’s degree or higher. Familiarity with CRM platforms, project management tools, and data analytics systems is typically required. Exceptional interpersonal skills, problem-solving abilities, and the capacity to manage client relationships effectively are crucial soft skills. These skills ensure the delivery of excellent client experiences, drive team performance, and support business growth through sustained client satisfaction.

How much does a client service director make in the US?

A client service director in the US typically earns between $100,000 and $180,000 annually, with the median salary around $130,000. Compensation varies based on industry, company size, experience, and location, and may include bonuses and benefits.

What cities near Middleton, MA are hiring for Client Service Director jobs?

Cities near Middleton, MA with the most Client Service Director job openings:

Client Service Director jobs near you
Infographic showing various Client Service Director job openings in Middleton, MA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $104,559 per year, or $50.3 per hour.

Specialist, Client Service Management

BNY

Boston, MA • On-site

$18.50 - $24.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

We're seeking a future team member for the role of Specialist, Client Service Management to join our Wealth Management team. This role is located in Boston, MA.

In this role, you'll make an impact in the following ways:

  • Provide quality support to clients to resolve transaction and process-related issues daily, either under general or direct supervision depending on experience.
  • Maintain strong client relations by efficiently researching and resolving inquiries.
  • Assist clients by responding to phone, email, and other inquiries regarding company products, services, and procedures, potentially under direct supervision.
  • Provide basic technical assistance or independently respond to client questions on BNY product features and escalate issues as needed.
  • Research and resolve operational or client issues under supervision.
  • Route unresolved issues to the appropriate team following documented procedures.
  • Provide status updates on problem resolution and outstanding issues to other teams.
  • Review daily open items to ensure proper follow-up and closure.

To be successful in this role, we're seeking the following:

  • Bachelor's degree or equivalent combination of education and work experience in a related field.
  • 0-2 years of experience, with some background in operational areas and/or client services preferred.
  • Strong client service orientation with excellent communication and interpersonal skills.
  • Proven ability to collaborate effectively with cross-functional teams.
  • Detail-oriented with strong organizational and problem-solving abilities.

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

At BNY, our culture speaks for itself, check out the latest BNY news at BNY Newsroom & BNY LinkedIn

 Here's a few of our recent awards:

  • America's Most Innovative Companies, Fortune, 2025
  • World's Most Admired Companies, Fortune 2025
  • "Most Just Companies", Just Capital and CNBC, 2025

    Our Benefits and Rewards:

    BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

    BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

    BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting. 

    Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee's eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

    If hired, the employee will be in an "at will" position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

    Apply