Client Relationship Manager Jobs in Quebec (NOW HIRING)

What you'll do

Canadian Tire Jumpstart Charities is a national charity dedicated to helping kids overcome financial and accessibility barriers to sport and recreation in an effort to provide inclusive play for kids of all abilities. With an extensive, national network of more than 1,000 grantees and 289 local chapters, Jumpstart helps eligible families cover the costs of registration, transportation, and equipment, and provides funding to selected organizations for recreational infrastructure and programming.

Jumpstart Relationship Managers play a key role in Jumpstart's commitment to strengthening community sport across Canada, and in ensuring all kids have an opportunity to realize the benefits of participating in sport and play.Reporting to the Manager, Stakeholder Relations the Relationship Manager builds, grows and maintains relationships with key community stakeholders, including Canadian Tire Dealers, donors, and local community sport organizations.

Relationship Management:

• Build and maintain relationships with dealers, donors, banners, and local community sport organizations to understand their localized challenges and needs.
• Provide consistent, timely, and accurate communication to stakeholders. And support the effective tracking and measurement of all interactions.

Community Engagement:

• Actively engage with local communities to identify their operational and programmatic needs.
• Make recommendations for support based on these needs (e.g., grants, capacity building, program design).
• Leverage a combination of in-person and digital platforms to connect with and manage stakeholder relationships.

Internal Collaboration:

• Serve as an ambassador for community needs within Jumpstart.
• Work with cross-functional teams to integrate community needs into grant processes, program design, and delivery methods.

Measurement and Evaluation:

• Support the measurement, evaluation, and reporting of community grants.
• Assess the impact and effectiveness of funded programs through a variety of channels including program visits and reporting.

Program Support:

• Assist in the implementation of Jumpstart's investment programs.
• Support grant review process and provide recommendations (informed by community need) for grant applications as needed.
• Support projects and opportunities that enhance stakeholders' engagement and support of Jumpstart's impact

What you bring

• Minimum 5 years work experience
• University and/or College education
• Sport and recreation experience and asset
• Role requires strong communication, problem-solving, and organizational skills.
• Bilingual, French and English (written and spoken)
• This is a field-based position requiring regular travel (up to 70%) within your region and requires the successful candidate to have a valid driver's licence. The successful candidate will have to provide proof that s/he has a valid driver's licence upon being hired.

We're always looking for great talent! In addition to competitive pay, we offer:

• Comprehensive benefits and retirement programs
• Performance incentives, Continuing Education Programs
• Other perks to support your well-being
• Career growth opportunities and product discounts

Our typical hiring range is between $64,000 and $106,000. Salary decisions are also dependent on other factors such as your experience, job-related knowledge, skills and competencies, market location, industry benchmarks, internal equity and other role-specific requirements.

#LI-MM2

This posting represents an existing vacancy within our organization.

We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters.

About Us

Canadian Tire Jumpstart Charities is a national charity committed to helping kids of all abilities in communities across Canada thrive through sport, recreation and play. At Jumpstart, we understand that for kids, the opportunity to play is about much more than getting active. Sport and being part of a team help foster self-esteem and teach valuable life skills like courage, confidence, and teamwork. Through the unwavering support of Canadian Tire Corporation, its Associate Dealers, employees and vendors, and through the generosity of a growing number of Canadians, Jumpstart continues to support kids and the community organizations that serve them. Join us, where there's a place for you here.

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

Accommodations

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.