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Client Relationship Associate Jobs in Michigan (NOW HIRING)

Personnel Management Solutions, Inc.

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Law firm Accounting / Client Relations Manager

Farmington Hills, MI · On-site

$60K - $80K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

The ideal candidate will combine excellent communication and relationship-building skills with ... Associate's degree required; bachelor's degree in business, accounting, finance, communications, or ...

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Raymondjames

Registered Client Service Associate

Holland, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Service Associate who is a motivated, detail oriented and creative problem solver to join our ... Client Relationship Management (CRM) software, or similar contact management software. * Goal ...

Raymondjames

Registered Client Service Associate

Birmingham, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Service Associate who is a motivated, detail oriented and creative problem solver to join our ... Client Relationship Management (CRM) software, or similar contact management software. * Goal ...

Raymondjames

Client Service Associate

Fremont, MI · On-site

$13.50 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Create and maintain records and files utilizing Client Relationship Management (CRM) software ... At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver ...

Raymond James Financial, Inc.

Client Service Associate

Fremont, MI · On-site

$13.50 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Create and maintain records and files utilizing Client Relationship Management (CRM) software ... At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver ...

Raymond James Financial Services

Client Service Associate

Novi, MI · On-site

$13.75 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Client Service Associate Raymond James is seeking a dynamic Client Service Associate who is a ... Client Relationship Management (CRM) software, or similar contact management software. * Excel ...

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Showing results 41-60

All JobsClient Relationship Associate JobsClient Relationship Associate Jobs in Michigan

Client Relationship Associate information

See Michigan salary details

$21.8K

$41K

$58.4K

How much do client relationship associate jobs pay per year?

As of Aug 16, 2026, the average yearly pay for client relationship associate in Michigan is $41,042.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,900.00 and $43,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client relationship associate, and why are they important?

To thrive as a Client Relationship Associate, you need strong interpersonal skills, a customer service mindset, and typically a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is often required. Outstanding communication, problem-solving abilities, and attention to detail help you build trust and effectively address client needs. These skills are vital for maintaining client satisfaction, ensuring retention, and supporting business growth.

How does a client relationship associate typically collaborate with other departments to ensure client satisfaction?

Client Relationship Associates frequently work with teams such as sales, account management, and customer support to deliver a seamless client experience. They often act as the main point of contact for clients, relaying feedback and requests to appropriate internal teams. This requires clear communication, prompt follow-up, and a proactive approach to resolving any issues. Building strong internal relationships helps them advocate effectively for client needs and ensures that clients receive timely, accurate information.

What does a client relationship associate do?

A Client Relationship Associate is responsible for building and maintaining positive relationships with clients on behalf of a company. They serve as a key point of contact, addressing client inquiries, resolving issues, and ensuring a high level of customer satisfaction. Their role often involves coordinating with internal teams to meet client needs, providing updates, and identifying opportunities to strengthen client relationships. Effective communication, problem-solving skills, and a customer-focused mindset are essential for success in this position.

What are the most commonly searched types of Client Relationship jobs in Michigan?

The most popular types of Client Relationship jobs in Michigan are:

What are popular job titles related to Client Relationship Associate jobs in Michigan?

For Client Relationship Associate jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Client Relationship Associate jobs in Michigan look for?

The top searched job categories for Client Relationship Associate jobs in Michigan are:

What cities in Michigan are hiring for Client Relationship Associate jobs?

Cities in Michigan with the most Client Relationship Associate job openings:

Client Relationship Associate jobs near you
Infographic showing various Client Relationship Associate job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 12% Part Time, 1% Temporary, and 7% Contract. Highlights an 85% Physical, 5% Hybrid, and 10% Remote job distribution, with an average salary of $41,042 per year, or $19.7 per hour.

Senior Client Relationship Representative

First Merchant's Bank

Ann Arbor, MI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

First Merchants Bank rating

7.8

Company rating: 7.8 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

88th of 171 rated banks

Job description

First Merchants is seeking a Senior Customer Relationship Representative to join our team! This position is responsible for delivering a high quality and meaningful customer service experience by accurately completing bank transactions, opening accounts, and processing loan applications, as well as identifying products and services to meet the current and future financial needs of bank clients. They are responsible for meeting or exceeding established individual and team sales goals, as well as ensuring service metrics achieve the strategic and tactical goals of the organization.
As part of this role you will:
  • Customer Experience and Relationship Management
    • Deliver a consistently exceptional client experience by managing complex service and relationship needs in a fast-paced, relationship-focused banking center environment.
    • Serve as a trusted advisor by conducting in-depth conversations to understand clients' financial situations and recommend integrated solutions across multiple product lines.
    • Act as a point of escalation for advanced client inquiries and service issues, ensuring timely, accurate resolution and appropriate follow-through.
    • Proactively strengthen client relationships by leveraging service insights and feedback to build loyalty, retention, and advocacy.
    • Maintain accurate and complete client records to support effective relationship building and nurturing.
  • Operational Excellence
    • Perform and oversee complex monetary and non-monetary transactions, ensuring
      accuracy, efficiency, and adherence to internal controls.
    • Complete operational responsibilities including balancing cash, teller systems (TCR),
      vault, ATM, and branch transactions as needed.
    • Process and review higher-risk or more complex client requests in accordance with policy, including stop payments, exceptions, and account maintenance activities.
    • Support overall banking center operational integrity by identifying trends, exceptions, or risks and escalating as appropriate.
    • Ensure daily security procedures and operational standards are followed consistently.
  • Sales and Business Development Leadership
    • Lead by example in achieving individual sales goals while actively supporting banking center scorecard performance.
    • Conduct advanced guided conversations to identify opportunities to deepen client
      relationships through deposits, lending, digital tools, and referrals.
    • Open new consumer and business accounts and process loan applications with a high degree of accuracy and knowledge.
    • Drive effective onboarding by ensuring clients are enrolled in appropriate digital banking services and completing required follow-up activities.
    • Actively engage in teleconsulting activities, including outbound call blocks and call nights to support individual and team performance.
    • Utilize CRM and sales tools to document activity, manage pipelines, and support incentive plan requirements.
    • Partner with internal product specialists and refer clients to merchant services, treasury management, mortgage, and investment partners as appropriate.
  • Team Collaboration and Leadership
    • Serve as a senior resource within the banking center, providing guidance and informal coaching to Client Relationship Representatives and Service Associates.
    • Support execution of the sales management process through participation in huddles, meetings, coaching conversations, and skill development activities.
    • Assist the Banking Center Manager with operational reviews, audits, branch balancing, and workflow optimization.
    • Support associate problem resolution and procedural inquiries, reinforcing consistent service and sales standards.
    • Senior Client Relationship Representatives will serve as Banking Center Mentors and
      support onboarding and development of new hires.
  • Risk Management and Compliance
    • Ensure adherence to all regulatory, compliance, and information security requirements, including BSA, OFAC, CIP, EDD, and related reporting standards.
    • Exercise sound judgment in identifying, escalating, and documenting risk-related
      concerns.
    • Complete required training and maintain strong working knowledge of regulatory,
      operational, and product updates.

To be successful in this position, we require the following:
  • High school diploma or equivalent (GED).
  • A minimum of one (1) year of banking, sales, or related experience and a minimum of six (6) months of experience selling products or services.
  • This position requires S.A.F.E Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). Employees hired or transferring into this position will need to meet the qualification requirements within three (3) months of hire.
  • Ability to obtain Notary Public designation.
  • Ability to multi-task in a fast-paced environment.
  • In-depth knowledge of products/services offered by the bank (all lines of business).

The following would be a plus:
  • Prior banking experience.
  • Ability to sell and cross-sell bank products and services.

First Merchants offers the following:
  • Base Pay PLUS Bonuses
  • Medical, Dental and Vision Insurance
  • 401k
  • Health Savings and Flexible Spending Accounts
  • Vacation/Sick Time
  • Paid Holidays
  • Paid Parental Leave
  • Tuition Reimbursement
  • Additional Benefits

A little about us:
First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.
Our Vision is:
To enhance the financial wellness of the diverse communities we serve.
Our Mission is:
To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.
Our Team:
"We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging."
Apply today to begin your career with us!
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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