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Client Relations Specialist Jobs (NOW HIRING)

SNI USA Inc

Client Relations Specialist

Jacksonville, FL · On-site

$50K/yr

Position Overview We are seeking a detail-oriented and proactive Client Relations Specialist to manage key customer accounts while supporting a fast-paced sales team. This role is ideal for someone ...

Tremco CPG Inc.

Client Relations Specialist

Beachwood, OH · On-site

$56K - $66K/yr

The Client Relations Specialist serves as the liaison with the company's customers, developing relationships, providing guidance and advice, and providing a higher level of customer support on a ...

Kop-Coat, Inc.

Client Relations Specialist

Beachwood, OH · On-site

$56K - $66K/yr

The Client Relations Specialist serves as the liaison with the company's customers, developing relationships, providing guidance and advice, and providing a higher level of customer support on a ...

Gradient Inc

Client Relations Specialist

Clackamas, OR · On-site

$25.07/hr

Gradient is seeking a Client Relations Specialist to join our team! In this role, you'll work with clients to understand their needs, explain regulations, and offer solutions to protect their ...

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Client Relations Specialist information

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How much do client relations specialist jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for client relations specialist in the United States is $22.80, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $25.24 per hour, depending on experience, location, and employer.

What is the difference between Client Relations Specialist vs Customer Service Representative?

AspectClient Relations SpecialistCustomer Service Representative
Required CredentialsTypically a bachelor's degree in business, marketing, or related fieldHigh school diploma or equivalent; some roles prefer post-secondary education
Work EnvironmentCorporate offices, client-facing settings, account managementCall centers, retail, support desks
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonFocuses on building long-term client relationships and account managementHandles customer inquiries, resolves issues quickly

The main difference is that a Client Relations Specialist concentrates on maintaining and growing relationships with clients, often in a B2B context, while a Customer Service Representative primarily addresses customer inquiries and resolves issues in a more transactional setting. Both roles require strong communication skills but differ in scope and focus.

How does a client relations specialist typically collaborate with other departments to resolve client issues?

Client Relations Specialists frequently work cross-functionally with teams such as sales, customer support, and operations to address and resolve client concerns. This collaboration often involves gathering information, coordinating responses, and ensuring that each department contributes its expertise to deliver a seamless client experience. Effective communication and problem-solving skills are essential, as the specialist serves as the main liaison between the client and internal teams. By fostering these interdepartmental relationships, Client Relations Specialists help drive client satisfaction and maintain strong business partnerships.

What are the key skills and qualifications needed to thrive as a client relations specialist, and why are they important?

To thrive as a Client Relations Specialist, you need strong communication skills, customer service expertise, and a background in business or a related field, often supported by a bachelor’s degree. Familiarity with CRM systems like Salesforce, Microsoft Office Suite, and sometimes certifications in customer service or relationship management are valuable. Outstanding interpersonal skills, problem-solving abilities, and emotional intelligence help professionals build trust and manage client expectations effectively. These skills are crucial for fostering client satisfaction, retention, and long-term business success.

What is a client relations specialist?

Client Relations Specialists are professionals who serve as the main point of contact between a company and its clients. Their primary responsibility is to ensure client satisfaction by addressing inquiries, resolving issues, and maintaining strong, positive relationships. They often collaborate with other departments to fulfill client needs, manage accounts, and identify opportunities for service improvements. Excellent communication, problem-solving skills, and a customer-focused attitude are essential for this role.
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Client Relations Specialist jobs near you
Infographic showing various Client Relations Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 12% Part Time, and 7% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $47,424 per year, or $22.8 per hour.

Client Relations Specialist

Royal Comfort

Port Chester, NY • On-site

$25 - $30/hr

Full-time

Dental, Vision

Posted 4 days ago

Job description

Client Relations Specialist Build Your Future with Royal Comfort Royal Comfort has been serving Westchester and Fairfield County since 2017, providing dependable HVAC services backed by over 100 years of combined team experience. As we continue to expand, we are focused not only on delivering exceptional service to our customers but also on developing our employees and promoting from within.We are currently looking for a Client Relations Specialist who is eager to grow professionally while contributing to a high-performing, customer-focused team. This role blends customer interaction, coordination, and digital engagement, making it a great opportunity to build a well-rounded skill set.What You'll DoIn this role, you'll be a key connection point between our customers and internal teams while also supporting our online presence and brand engagement.Manage inbound and outbound customer communication via phone, email, and online channelsSchedule appointments and assist customers with service-related inquiriesInteract with customers on social media platforms, responding to messages, comments, and reviewsSupport marketing efforts, including basic social media updates and engagement initiativesCoordinate communication between customers, technicians, and office staffMaintain accurate records and ensure all customer interactions are properly documentedHelp strengthen the company's reputation through professional and timely communicationWhy Join Royal Comfort?Career Advancement: We prioritize internal growth and offer opportunities to move into advanced rolesOngoing Development: Training and support to help you build new skills and succeed long-termPositive Work Environment: A team-driven culture that values collaboration and respectGrowing Company: Be part of a company that continues to expand, creating new opportunities for employeesCompensation: $25 - $30 per hour, depending on experienceWork Hours: Monday through Friday, 8:00 AM - 4:30 PM (occasional overtime as needed)Benefit Package401(k) with up to 3.5% company matchMedical insurance (20% employer-paid for employees)Optional dental and vision coverageShort-term disability insurancePaid time off and vacation8 paid holidaysPerformance-based bonuses and referral incentivesCompany events and team activitiesEmployee discountsOffice perks including a stocked kitchen, coffee bar, and snacksWhat We're Looking ForHigh school diploma or equivalent2+ years of experience in customer service, administration, or a similar roleStrong communication skills, both written and verbalComfortable engaging with customers across phone, email, and social mediaOrganized and able to manage multiple tasks in a fast-paced environmentProficiency with Microsoft Office (Word, Excel, Outlook)Experience with ServiceTitan or similar platforms is a plusHVAC or home service industry experience is helpful but not requiredReliable, professional, and team-oriented mindset