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Client Relations Specialist Jobs (NOW HIRING)

Call 4 Health

Client Relations Specialist

The Client Relations Specialist will communicate externally with clients and internally with departments across the organization to ensure services are set up properly, client needs are addressed ...

Tremco CPG Inc.

Client Relations Specialist

Beachwood, OH · On-site

$56K - $66K/yr

The Client Relations Specialist serves as the liaison with the company's customers, developing relationships, providing guidance and advice, and providing a higher level of customer support on a ...

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How much do client relations specialist jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for client relations specialist in the United States is $22.80, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $25.24 per hour, depending on experience, location, and employer.

What is a client relations specialist?

Client Relations Specialists are professionals who serve as the main point of contact between a company and its clients. Their primary responsibility is to ensure client satisfaction by addressing inquiries, resolving issues, and maintaining strong, positive relationships. They often collaborate with other departments to fulfill client needs, manage accounts, and identify opportunities for service improvements. Excellent communication, problem-solving skills, and a customer-focused attitude are essential for this role.

How does a client relations specialist typically collaborate with other departments to resolve client issues?

Client Relations Specialists frequently work cross-functionally with teams such as sales, customer support, and operations to address and resolve client concerns. This collaboration often involves gathering information, coordinating responses, and ensuring that each department contributes its expertise to deliver a seamless client experience. Effective communication and problem-solving skills are essential, as the specialist serves as the main liaison between the client and internal teams. By fostering these interdepartmental relationships, Client Relations Specialists help drive client satisfaction and maintain strong business partnerships.

What are the key skills and qualifications needed to thrive as a client relations specialist, and why are they important?

To thrive as a Client Relations Specialist, you need strong communication skills, customer service expertise, and a background in business or a related field, often supported by a bachelor’s degree. Familiarity with CRM systems like Salesforce, Microsoft Office Suite, and sometimes certifications in customer service or relationship management are valuable. Outstanding interpersonal skills, problem-solving abilities, and emotional intelligence help professionals build trust and manage client expectations effectively. These skills are crucial for fostering client satisfaction, retention, and long-term business success.

What is the difference between Client Relations Specialist vs Customer Service Representative?

AspectClient Relations SpecialistCustomer Service Representative
Required CredentialsTypically a bachelor's degree in business, marketing, or related fieldHigh school diploma or equivalent; some roles prefer post-secondary education
Work EnvironmentCorporate offices, client-facing settings, account managementCall centers, retail, support desks
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonFocuses on building long-term client relationships and account managementHandles customer inquiries, resolves issues quickly

The main difference is that a Client Relations Specialist concentrates on maintaining and growing relationships with clients, often in a B2B context, while a Customer Service Representative primarily addresses customer inquiries and resolves issues in a more transactional setting. Both roles require strong communication skills but differ in scope and focus.

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Client Relations Specialist jobs near you
Infographic showing various Client Relations Specialist job openings in the United States as of September 2026, with employment types broken down into 85% Full Time, 10% Part Time, and 5% Contract. Highlights an 70% Physical, 3% Hybrid, and 27% Remote job distribution, with an average salary of $47,424 per year, or $22.8 per hour.

Client Relations Specialist

Sacramento, CA • On-site

Maxim Health Systems
1 - 10 employees
Learn more about Maxim Health Systemsexternal

$23 - $24/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

Client Relations Specialist

Sacramento, California

Client Relations Specialist Location: Sacramento, CA Hourly Rate: $23.00 – $24.00 per hour + $2,000 Annual Bonus Potential

Support Clients. Strengthen Care. Grow Your Career.

Maxim Healthcare is seeking a compassionate and detail-oriented Client Relations Specialist to work with clients, patients, and caregivers to monitor program participants' ability to manage their care and provide exceptional customer service.

Why You'll Love This Role:

  • Competitive Pay & Weekly Paychecks: Reliable compensation you can count on
  • Comprehensive Benefits: Health, dental, vision, and life insurance
  • Retirement Planning: 401(k) savings plan with company matching
  • Employee Discounts: Access to hundreds of nationwide vendor discounts
  • Recognition & Rewards: Be celebrated through our awards and recognition programs
  • Career Advancement: Opportunities to grow within a supportive organization
  • Training & Mentorship: Benefit from structured onboarding and ongoing development

Key Responsibilities:

  • Maintain confidentiality of program participants
  • Complete consumer admissions/intakes as directed
  • Ensure client services are authorized and communicated to clients and caregivers
  • Manage referrals and maintain communication with clients and Case Managers
  • Provide timely updates to Case Managers and internal teams
  • Assist with time reporting issues and operational support
  • Notify leadership and payor sources of concerns, including fraud or misuse
  • Complete quarterly customer service calls and attend service planning meetings
  • Maintain accurate consumer records
  • Support Field Support Team with onboarding and compliance tracking

Qualifications:

  • High school diploma or equivalent required; some college coursework preferred
  • Must meet all federal, state, and local requirements
  • Energetic, self-motivated, and adaptable in a dynamic environment
  • Strong organizational, planning, and problem-solving skills
  • Excellent verbal and written communication skills
  • Proficiency in Microsoft Office Suite (Word, Excel, Teams)
  • Spanish language proficiency preferred
  • English language proficiency required

Be the Voice of Care and Connection If you're ready to make a meaningful impact by supporting clients and caregivers with empathy and precision, we'd love to hear from you.

Apply today and join a team that values your dedication and bilingual skills.

Maxim Benefits:

Health and Wellness Medical/Prescription, Dental, Vision, Health Advocacy (company paid if enrolled Medical) and Health Advocate Employee Assistance Program

Retirement and Financial Security: Employee Assistance Program, Health Savings Account, 401(k) + Company Match, Profit Sharing, Short and Long Term Disability, Primary Caregiver Leave, Parental Leave, Life and Basic Accidental Death & Dismemberment Insurance, Voluntary Group Life Insurance and Supplemental Accidental Insurance, Hospital Expense Protection Plan, Critical Illness Insurance, Dependent Care Flexible Spending Account, Home and Auto Insurance discounts, Pet Insurance and Legal benefits

Lifestyle Benefits: Paid Time Off and Company Paid Holidays, Transportation Benefits, Educational Assistance Program, College Partnership Program and Employee Discount Program

*Benefit eligibility is dependent on employment status. About Maxim Healthcare Maxim Healthcare has been making a difference in the lives of our patients, caregivers, employees and communities for more than 30 years. We offer private duty nursing, skilled nursing, physical rehabilitation, companion care, respite care and behavioral care for individuals with chronic and acute illnesses and disabilities. Our commitment to quality customer service, compassionate patient care, and filling critical healthcare needs makes us a trusted partner wherever care is needed. Maxim Healthcare, Inc. ("Maxim") is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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