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Client Relations Manager Jobs in Spokane, WA (NOW HIRING)

Trilon Group

Professional Engineer - Roadway

Spokane, WA · On-site

$125K - $160K/yr

Support project managers with client relations, stakeholder coordination, and sub consultant management * Interface with coworkers to achieve shared success Qualifications, Skills, and Competencies:

HDR

Senior Water/Wastewater Engineer

Spokane, WA · On-site

You will be supported by senior engineers and/or project managers who will provide guidance and ... Establish and maintain client relations, and be involved with marketing, contractual, design and ...

HDR

Senior Water/Wastewater Engineer

Spokane, WA · On-site

You will be supported by senior engineers and/or project managers who will provide guidance and ... Establish and maintain client relations, and be involved with marketing, contractual, design and ...

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All JobsClient Relations JobsClient Relations Manager JobsClient Relations Manager Jobs in Spokane, WA

Client Relations Manager information

See Spokane, WA salary details

$29.3K

$58K

$99.1K

How much do client relations manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for client relations manager in Spokane, WA is $58,022.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $65,700.00 per year, depending on experience, location, and employer.

What does a client relations manager do?

A Client Relations Manager is responsible for maintaining and strengthening relationships between a company and its clients. They act as the main point of contact, addressing client needs, resolving issues, and ensuring satisfaction with the company’s products or services. Their role often involves coordinating with internal teams, managing client accounts, and identifying opportunities to grow client partnerships. Ultimately, their goal is to foster long-term, positive relationships that benefit both the client and the company.

What are some common challenges faced by client relations managers and how can they be addressed?

Client Relations Managers often encounter challenges such as managing multiple client expectations, handling difficult conversations, and ensuring seamless communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, maintain proactive communication, and establish clear processes for tracking client needs. Building trust through transparency and regular updates also helps in managing difficult situations and fostering long-term client relationships.

What are the key skills and qualifications needed to thrive as a client relations manager, and why are they important?

To thrive as a Client Relations Manager, you need a solid background in customer relationship management, business communication, and account management, often supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is typically required. Strong interpersonal skills, problem-solving ability, and proactive communication help build trust and ensure client satisfaction. These skills are crucial for retaining clients, resolving issues efficiently, and driving business growth.

What is the difference between Client Relations Manager vs Account Executive?

AspectClient Relations ManagerAccount Executive
Primary FocusMaintaining and strengthening client relationshipsAcquiring new clients and managing sales processes
Required SkillsCommunication, relationship management, customer serviceSales, negotiation, presentation skills
Work EnvironmentCustomer service teams, account management departmentsSales teams, business development units
Common Industry UsageMarketing, advertising, consultingAdvertising, tech, finance

While both roles involve client interaction, the Client Relations Manager focuses on nurturing existing relationships, whereas the Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for your business needs.

How much does a client relations manager make?

The average salary for a client relations manager in the United States ranges from $60,000 to $100,000 per year, depending on experience, industry, and location. Many roles also include bonuses and benefits, and strong communication and relationship management skills are essential for success.

Is a client relations manager a good job?

A client relations manager is a role focused on maintaining and improving relationships with clients, often requiring strong communication, problem-solving, and interpersonal skills. The job can offer opportunities for advancement, a collaborative work environment, and a steady salary, but it may also involve handling challenging client situations and meeting performance targets.

What are the most commonly searched types of Client Relations jobs in Spokane, WA?

The most popular types of Client Relations jobs in Spokane, WA are:

What cities near Spokane, WA are hiring for Client Relations Manager jobs?

Cities near Spokane, WA with the most Client Relations Manager job openings:

Client Relations Manager jobs near you
Infographic showing various Client Relations Manager job openings in Spokane, WA as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $58,022 per year, or $27.9 per hour.

Professional Engineer - Senior Drainage Engineer / Project Manager

Trilon Group

Spokane, WA • On-site

$105K - $150K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

Professional Engineer - Senior Drainage Engineer / Project Manager
Department: Transportation
Employment Type: Full Time
Location: Spokane, WA
Reporting To: Jake Menard
Compensation: $105,000 - $150,000 / year
Description
Unmatched Comp Time Policy: Hours worked over 40 in a week can be reimbursed as additional pay at an equivalent hourly rate or banked as additional PTO.
At Horrocks, we believe the best work comes from companies with values, that our people are our greatest resource, and that we have a responsibility to the communities where we live and work. As a Drainage Engineer / Project Manager, you will be involved in projects with our Drainage Transportation Team and be part of a growing company focused on meeting our clients' needs, while also solving their problems. The ideal candidate is extremely detail oriented.
What are the core responsibilities for the role?
  • Managing and designing local flood control projects and performing engineering tasks, including regional flood control facility design, roadway drainage design, utilities coordination, hydrologic and hydraulic analyses, technical drainage report preparation, and quality assurance/quality control (QA/QC) review of various construction documents.
  • Prepare clear and accurate studies, technical reports, construction plans, specifications, and cost estimates for a wide variety of transportation projects.
  • Interface with clients, including federal, state, and local agencies.
  • Ensure project compliance with AASHTO, FHWA, NEPA, USACE, DOT's, and local municipalities' stormwater management guidelines and QA/QC protocols.
  • Support with client relations, stakeholder management, and sub-consultant coordination.
  • Coordinate and conduct meetings with project stakeholders.
  • Coordinate with office management and project managers to share resources
  • Assist in proposal preparation, including oral presentations
  • Coordinate and work within a team of project managers, design engineers, technicians, and support staff to successfully complete a variety of projects.
  • Provide project oversight and schedule monitoring.
  • Prepare scope and fee proposals, prepare oral presentations, track and manage project budgets and invoicing, prepare project schedules, and develop project work plans.
  • Maintain strong client relationships with public agencies and local municipalities.
  • Provide strategic technical leadership on drainage and stormwater design.
  • Take ownership of projects from start to finish and deliver innovative, resilient, cost-effective solutions

Qualifications, Skills, and Competencies:
  • Bachelor's degree in civil engineering from an accredited college or university.
  • Professional Engineering (PE) licensure
  • 5 - 15+ years of professional hydraulics design experience, including:
    • Design of roadway drainage and flood control facilities
    • Design of erosion control and water control facilities
  • Experience and relationships with transportation and flood control agencies are highly preferred.
  • Knowledge and experience with Bentley ProjectWise, MicroStation, OpenRoads Designer, AutoCAD Civil 3D, HEC-1, HEC-HMS, Power InRoads SS2, HEC-RAS, HY-8, FlowMaster, StormCAD, CulvertMaster, and other applicable software common to the field of drainage engineering.
  • Familiar with DOT's Standard Plans and Specifications for Road and Bridge Construction and experience with the procedures outlined in DOT's Plan Preparation Guide and Drainage Manual.
  • Experience and understanding of local, regional, state, and federal plans preparation procedures, standards, guidelines, and design criteria.
  • Excellent written and oral communication skills.
  • Outstanding interpersonal and customer service skills.
  • Self-motivated with solid organizational skills and attention to detail.
  • Ability to interact with and work cooperatively with clients and multi-disciplinary team members.
  • Ability to multitask while working on many projects at once.
  • Willingness to work on projects locally or in workshare with other offices.
  • Possess a proven history of meeting project deadlines and budgets.
  • Experience in managing technical staff and project teams.
  • A desire to grow personally and professionally with each project while working in a team environment to create designs and drawings supporting our client's overall project goal

Why would a candidate want this job?
At Horrocks, you can expect a competitive base salary and award-winning benefits. Including, but not limited to:
  • Medical, dental, vision, life, and disability insurance
  • Generous paid time off
  • 401(k): 50% match of contribution up to 6%
  • Professional development opportunities including in-house training
  • Paid professional organization membership and professional licensure

For more information, visit our website at www.horrocks.com
Equal Opportunity Employer including disability and protected veteran status
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