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Client Relations Manager Jobs in Spokane, WA (NOW HIRING)

Customer Relations Associate

Post Falls, ID · On-site

$39K - $49K/yr

The Customer Relations Associate performs various Customer Service activities, to include greeting ... Ability to establish and maintain effective working relationships with Management, coworkers and ...

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly. * Client Relations : Develop and sustain strong client relationships, delivering customized ...

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly. * Client Relations : Develop and sustain strong client relationships, delivering customized ...

Support project managers with client relations, stakeholder coordination, and sub consultant management * Interface with coworkers to achieve shared success * Bachelor of Science degree in Civil ...

Support project managers with client relations, stakeholder coordination, and sub consultant management * Interface with coworkers to achieve shared success Qualifications, Skills, and Competencies:

Support project managers with client relations, stakeholder coordination, and sub consultant management * Interface with coworkers to achieve shared success Qualifications, Skills, and Competencies:

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Client Relations Manager information

See Spokane, WA salary details

$29.8K

$58.9K

$100.6K

How much do client relations manager jobs pay per year?

As of Aug 4, 2026, the average yearly pay for client relations manager in Spokane, WA is $58,902.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,700.00 and $66,700.00 per year, depending on experience, location, and employer.

What does a client relations manager do?

A Client Relations Manager is responsible for maintaining and strengthening relationships between a company and its clients. They act as the main point of contact, addressing client needs, resolving issues, and ensuring satisfaction with the company’s products or services. Their role often involves coordinating with internal teams, managing client accounts, and identifying opportunities to grow client partnerships. Ultimately, their goal is to foster long-term, positive relationships that benefit both the client and the company.

What are the key skills and qualifications needed to thrive as a client relations manager, and why are they important?

To thrive as a Client Relations Manager, you need a solid background in customer relationship management, business communication, and account management, often supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is typically required. Strong interpersonal skills, problem-solving ability, and proactive communication help build trust and ensure client satisfaction. These skills are crucial for retaining clients, resolving issues efficiently, and driving business growth.

What are some common challenges faced by client relations managers and how can they be addressed?

Client Relations Managers often encounter challenges such as managing multiple client expectations, handling difficult conversations, and ensuring seamless communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, maintain proactive communication, and establish clear processes for tracking client needs. Building trust through transparency and regular updates also helps in managing difficult situations and fostering long-term client relationships.

What is the difference between Client Relations Manager vs Account Executive?

AspectClient Relations ManagerAccount Executive
Primary FocusMaintaining and strengthening client relationshipsAcquiring new clients and managing sales processes
Required SkillsCommunication, relationship management, customer serviceSales, negotiation, presentation skills
Work EnvironmentCustomer service teams, account management departmentsSales teams, business development units
Common Industry UsageMarketing, advertising, consultingAdvertising, tech, finance

While both roles involve client interaction, the Client Relations Manager focuses on nurturing existing relationships, whereas the Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for your business needs.

What job categories do people searching Client Relations Manager jobs in Spokane, WA look for? The top searched job categories for Client Relations Manager jobs in Spokane, WA are:
What cities near Spokane, WA are hiring for Client Relations Manager jobs? Cities near Spokane, WA with the most Client Relations Manager job openings:
Infographic showing various Client Relations Manager job openings in Spokane, WA as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $58,022 per year, or $27.9 per hour.

$20 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago


Job description

Client Relations Advisor
Role Details:
Work Location: Spokane (In office)
Job Type: Full-time
Experience: Call center: 1 year (Preferred) and/or Customer service: 2 years (Required)
Education: Associate (Required)
Supplemental Pay: Bonus eligible

Benefits:
Our organization provides a comprehensive and competitive compensation package, including a 401(k), medical, dental, and vision coverage, life insurance, paid time off, and a range of additional employee benefits.
About Us:
With over 30 years of experience, Priority Tax Relief alleviates tax stress through efficient, empathetic, and transparent services. We specialize in swift tax resolution for individuals and businesses, powered by our PTR Exclusive Edge. Join our team and help clients regain financial peace of mind through expert support and care.
Job Overview:
As a Client Relations Advisor (CRA), Tax amp; Legal Support, you’ll be the first point of contact for clients seeking help with their tax challenges, setting the tone for a positive, solution-focused experience. You’ll guide clients through our process, answering questions related to IRS notices, tax documentation, payment plans, and more, all while working closely with our experienced tax professionals.
This is more than just a support role; it’s a stepping stone to grow within the tax resolution and legal services field. You’ll gain hands-on experience in client communications, tax processes, and case management, with pathways to advance to a CRA II and Senior Advisor roles.
Key Responsibilities:
  • Respond to inbound calls and emails regarding tax-related inquiries with clarity, professionalism, and empathy.
  • Assist clients in understanding notices from the IRS or state tax agencies.
  • Provide updates on case progress and help manage client expectations.
  • Use active listening and de-escalation techniques to support clients who may be anxious or distressed about their financial situation
  • Coordinate with tax professionals and case managers to ensure consistent, accurate communication.
  • Maintain accurate records of all client interactions and case notes in our system.
  • Help clients upload, submit, or gather required tax documentation.
  • Stay informed about relevant tax deadlines and company procedures through ongoing training.
  • Maintain confidentiality and handle sensitive financial information with discretion.
  • Adapt quickly to new information, processes, and system updates in a dynamic environment.

Qualifications:
  • Bachelor’s degree (Associate in business, finance, accounting, legal studies, or related field may be considered with strong experience).
  • 1–2 years of customer service experience (call center, financial, tax, or related setting preferred).
  • Strong verbal and written communication skills.
  • Comfortable discussing financial or tax-related matters with clients.
  • Calm and composed under pressure, especially when handling high-stress client situations or tight deadlines.
  • Tech-savvy and able to navigate CRM systems and internal databases.
  • Ability to multitask, stay organized, and work efficiently in a fast-paced environment.
  • Able to learn new concepts and tools quickly and apply feedback in real time.
  • Able to prioritize and stay organized in a fast-paced environment with high call volume and changing client needs.
  • A patient, empathetic, and client-first mindset.