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Client Relations Manager Jobs in Pittsburgh, PA (NOW HIRING)

Metz Culinary Management

General Manager

Beaver, PA · On-site

Background must include Cafe Operations, Retail, Patient Dining, Coffee Shop Operations, Client Relations, and Staff Management. MUST be comfortable with technology to include digital ordering and ...

Kona Ice

Assistant Operations Manager

Pittsburgh, PA

This includes maintaining adequate inventory levels, developing client relations, on-boarding event ... Assistant Operations Manager Responsibilities: Assist the GM in administrative tasks including but ...

Havas Group

Public Relations Assistant

Pittsburgh, PA · On-site

$20/hr

The PR Assistant program is designed for those new to PR. PR Assistants support account teams on ... Drafts client-ready emails for manager review, press materials, creative pitches, helps contribute ...

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All JobsClient Relations JobsClient Relations Manager JobsClient Relations Manager Jobs in Pittsburgh, PA

Client Relations Manager information

See Pittsburgh, PA salary details

$28.2K

$55.7K

$95.1K

How much do client relations manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for client relations manager in Pittsburgh, PA is $55,709.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,200.00 and $63,100.00 per year, depending on experience, location, and employer.

What does a client relations manager do?

A Client Relations Manager is responsible for maintaining and strengthening relationships between a company and its clients. They act as the main point of contact, addressing client needs, resolving issues, and ensuring satisfaction with the company’s products or services. Their role often involves coordinating with internal teams, managing client accounts, and identifying opportunities to grow client partnerships. Ultimately, their goal is to foster long-term, positive relationships that benefit both the client and the company.

What are some common challenges faced by client relations managers and how can they be addressed?

Client Relations Managers often encounter challenges such as managing multiple client expectations, handling difficult conversations, and ensuring seamless communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, maintain proactive communication, and establish clear processes for tracking client needs. Building trust through transparency and regular updates also helps in managing difficult situations and fostering long-term client relationships.

What are the key skills and qualifications needed to thrive as a client relations manager, and why are they important?

To thrive as a Client Relations Manager, you need a solid background in customer relationship management, business communication, and account management, often supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is typically required. Strong interpersonal skills, problem-solving ability, and proactive communication help build trust and ensure client satisfaction. These skills are crucial for retaining clients, resolving issues efficiently, and driving business growth.

What is the difference between Client Relations Manager vs Account Executive?

AspectClient Relations ManagerAccount Executive
Primary FocusMaintaining and strengthening client relationshipsAcquiring new clients and managing sales processes
Required SkillsCommunication, relationship management, customer serviceSales, negotiation, presentation skills
Work EnvironmentCustomer service teams, account management departmentsSales teams, business development units
Common Industry UsageMarketing, advertising, consultingAdvertising, tech, finance

While both roles involve client interaction, the Client Relations Manager focuses on nurturing existing relationships, whereas the Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for your business needs.

How much does a client relations manager make?

The average salary for a client relations manager in the United States ranges from $60,000 to $100,000 per year, depending on experience, industry, and location. Many roles also include bonuses and benefits, and strong communication and relationship management skills are essential for success.

Is a client relations manager a good job?

A client relations manager is a role focused on maintaining and improving relationships with clients, often requiring strong communication, problem-solving, and interpersonal skills. The job can offer opportunities for advancement, a collaborative work environment, and a steady salary, but it may also involve handling challenging client situations and meeting performance targets.

What are the most commonly searched types of Client Relations jobs in Pittsburgh, PA?

The most popular types of Client Relations jobs in Pittsburgh, PA are:

What job categories do people searching Client Relations Manager jobs in Pittsburgh, PA look for?

The top searched job categories for Client Relations Manager jobs in Pittsburgh, PA are:

What cities near Pittsburgh, PA are hiring for Client Relations Manager jobs?

Cities near Pittsburgh, PA with the most Client Relations Manager job openings:

Client Relations Manager jobs near you
Infographic showing various Client Relations Manager job openings in Pittsburgh, PA as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $53,621 per year, or $25.8 per hour.

Client Relations Specialist

Monroeville, PA • On-site

RJ Lee Group
201 - 500 employees
Learn more about RJ Lee Groupexternal

Other

Re-posted 8 days ago

Job description

Client Relations Specialist

The Client Relations Specialist plays a critical role in ensuring accurate sample intake, smooth client communication, and high-quality customer service. This position bridges laboratory operations and client-facing responsibilities, requiring strong attention to detail, excellent communication skills, and the ability to manage multiple priorities in a fast-paced environment. Approximately 25% of the time will be dedicated specifically to sample receiving and log-in.

Key Responsibilities

Client Relations & Support

  • Prepare and issue quotes based on client testing needs, specifications, and inquiries.
  • Communicate with clients via phone and email to answer questions, provide guidance, and support testing requests.
  • Process and fulfill sample media orders as they are received.
  • Coordinate the return shipment of samples to clients upon request (email, phone, or chain of custody documentation).
  • Address and resolve client concerns, issues, or escalations with professionalism and clarity.

Sample Receiving & Intake

  • Unbox, inspect, and verify incoming samples to ensure all materials match the chain of custody or internal submission forms.
  • Accurately enter sample information into the laboratory information management systems (ChemLIMS/eLIMS).
  • Confirm that each sample is correctly logged and labeled in the appropriate LIMS system.
  • Identify and resolve discrepancies by contacting clients promptly to obtain missing information or clarify issues.
  • Assess sample viability and suitability for testing based on established laboratory criteria.
  • Invoicing and Invoice Review
Qualifications
  • Experience in a laboratory, environmental testing, or sample receiving environment preferred.
  • Familiarity with LIMS systems, data-entry platforms.
  • Strong communication skills, both written and verbal.
  • Attention to detail and ability to manage discrepancies effectively.
  • Customer service experience and comfort interacting with clients.
  • Ability to multitask and prioritize in a dynamic environment.
Core Competencies
  • Accuracy & Data Integrity
  • Client Communication
  • Problem Solving
  • Organization & Time Management
  • Professionalism
  • Collaboration with Laboratory Staff

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