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Client Relations Manager Jobs in Wayne, PA (NOW HIRING)

Berkadia

Client Relations Manager

Ambler, PA · Hybrid

Manage and/or escalate complex issues that will include some decision making on the Client Relation Managers part. * Monitor portfolio specific reports and adhere to established Berkadia policies and ...

New

Berkadia

Client Relations Manager

Ambler, PA · On-site

Manage and/or escalate complex issues that will include some decision making on the Client Relation Managers part. * Monitor portfolio specific reports and adhere to established Berkadia policies and ...

New

K2services

Client Relations Manager

Philadelphia, PA · On-site

$70K/yr

We are seeking an experienced, hospitality-driven Client Relationship Manager to oversee client relationships, lead multi-site operations, and ensure consistent, high-quality service delivery across ...

QUANTUM EDGE GLOBAL LLC

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Client Service Representative

Philadelphia, PA · On-site

$800 - $1.1K/wk

In this role, your duties include fostering positive client relations, managing inquiries, and promptly directing customer complaints to relevant departments. Your duties will also include obtaining ...

QUANTUM EDGE GLOBAL LLC

Be Seen First

Client Service Representative

Philadelphia, PA · On-site

$800 - $1.1K/wk

In this role, your duties include fostering positive client relations, managing inquiries, and promptly directing customer complaints to relevant departments. Your duties will also include obtaining ...

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All JobsClient Relations JobsClient Relations Manager JobsClient Relations Manager Jobs in Wayne, PA

Client Relations Manager information

See Wayne, PA salary details

$26.3K

$52K

$88.8K

How much do client relations manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for client relations manager in Wayne, PA is $51,999.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,400.00 and $58,900.00 per year, depending on experience, location, and employer.

What does a client relations manager do?

A Client Relations Manager is responsible for maintaining and strengthening relationships between a company and its clients. They act as the main point of contact, addressing client needs, resolving issues, and ensuring satisfaction with the company’s products or services. Their role often involves coordinating with internal teams, managing client accounts, and identifying opportunities to grow client partnerships. Ultimately, their goal is to foster long-term, positive relationships that benefit both the client and the company.

What are some common challenges faced by client relations managers and how can they be addressed?

Client Relations Managers often encounter challenges such as managing multiple client expectations, handling difficult conversations, and ensuring seamless communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, maintain proactive communication, and establish clear processes for tracking client needs. Building trust through transparency and regular updates also helps in managing difficult situations and fostering long-term client relationships.

What are the key skills and qualifications needed to thrive as a client relations manager, and why are they important?

To thrive as a Client Relations Manager, you need a solid background in customer relationship management, business communication, and account management, often supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is typically required. Strong interpersonal skills, problem-solving ability, and proactive communication help build trust and ensure client satisfaction. These skills are crucial for retaining clients, resolving issues efficiently, and driving business growth.

What is the difference between Client Relations Manager vs Account Executive?

AspectClient Relations ManagerAccount Executive
Primary FocusMaintaining and strengthening client relationshipsAcquiring new clients and managing sales processes
Required SkillsCommunication, relationship management, customer serviceSales, negotiation, presentation skills
Work EnvironmentCustomer service teams, account management departmentsSales teams, business development units
Common Industry UsageMarketing, advertising, consultingAdvertising, tech, finance

While both roles involve client interaction, the Client Relations Manager focuses on nurturing existing relationships, whereas the Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for your business needs.

How much does a client relations manager make?

The average salary for a client relations manager in the United States ranges from $60,000 to $100,000 per year, depending on experience, industry, and location. Many roles also include bonuses and benefits, and strong communication and relationship management skills are essential for success.

Is a client relations manager a good job?

A client relations manager is a role focused on maintaining and improving relationships with clients, often requiring strong communication, problem-solving, and interpersonal skills. The job can offer opportunities for advancement, a collaborative work environment, and a steady salary, but it may also involve handling challenging client situations and meeting performance targets.

What cities near Wayne, PA are hiring for Client Relations Manager jobs?

Cities near Wayne, PA with the most Client Relations Manager job openings:

Client Relations Manager jobs near you
Infographic showing various Client Relations Manager job openings in Wayne, PA as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $51,999 per year, or $25 per hour.

Client Relations Manager

Berkadia

Ambler, PA • Hybrid

Full-time

Posted 2 days ago

New

Job description

Are you looking for an opportunity to bring your unique skills and experiences to a leading commercial loan servicer?

Join Berkadia's loan servicing platform and learn from the best of the best at the largest U.S. non-bank commercial mortgage servicer in the industry. We provide the personal and professional development opportunities you need to impact the commercial real estate industry, build a career that takes the long view, and reach your full potential. Be Your Best Self. Be Berkadia.

We are committed to growing your career, so in this role you will:

Responsibilities: 

  • Monitor, administer, or refer borrower requests to the appropriate Servicing functional business unit or outside party upon review of the applicable loan documents and service agreements.
  • Provide detailed referral requests, including applicable loan documents and investor requirements on transactions requiring lender consent such as easements, partial releases, and condemnations.
  • Monitor and review loan specific trigger events to ensure appropriate action is taken to meet required deadlines.
  • Work with management on appropriate responses and decisions regarding risk assessment of loans including comprehensive reviews of construction draw requests, potential loan servicing transfers, including loan document and servicing agreement requirements.
  • Consult with direct report, manager, and personnel within Berkadia, as necessary, and follow-up with borrower to ensure completion of requests and inquiries.
  • Manage and/or escalate complex issues that will include some decision making on the Client Relation Managers part.
  • Monitor portfolio specific reports and adhere to established Berkadia policies and procedures for processing open items or issues.
  • Confront problem situations in conjunction with assessment of loan documents and investor guidelines.
  • Review written analysis of lease documents and enforce approval conditions.
  • Develop personal technical skills by completing appropriate training courses and satisfying the annual required training hour minimum.
  • Work with all applicable functional business units to ensure compliance with loan document requirements and borrower requests on all servicing systems.
  • Other duties as assigned. 

We are passionate about your growth, so to achieve success in this role you should have: 

Preferred Qualifications: 

  • Possess exceptional communication abilities, with proficiency in both written and verbal forms, essential for clear and effective client interactions and internal communications.
  • Strong ability to collaborate effectively within team settings and adapt swiftly to evolving business environments, maintaining productivity and focus.
  • Commitment to upholding confidentiality, with a strong adherence to organizational policies and procedures, ensuring integrity and trust in handling sensitive information.
  • Exhibit meticulous attention to detail, ensuring accuracy and consistency in all tasks, critical for maintaining high standards of client service and operational excellence. 
  • Bachelor's degree or equivalent 
  • 3+ years of experience in a similar position 

We believe People Matter, so we offer benefits that go beyond:

  • Monthly paid volunteer hours and donation matching to benefit our communities 
  • Employee Resource Groups that help you grow with us
  • Fertility and family planning services  
  • Up to 12-weeks of fully paid parental leave   
  • Mental health care, including free counseling sessions:  
  • We'll help you fund your learning journey with generous tuition reimbursement 
  • Pet insurance discounts 
  • And more! 

Be Your Best Self. Be Berkadia. 

#LI-HG #LI-HYBRID

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