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Client Relations Manager Jobs in Lancaster, PA (NOW HIRING)

Kinsley Construction

Client Relations Manager

York, PA · On-site

SUMMARY OF POSITION Kinsley is looking for an experienced Client Relations Manager to support client relations and business development efforts for our York, PA office. This role focuses on building ...

Kinsley Construction

Client Relations Manager

York, PA · On-site

SUMMARY OF POSITION Kinsley is looking for an experienced Client Relations Manager to support client relations and business development efforts for our York, PA office. This role focuses on building ...

Pro Mach

Customer Service Rep

Springettsbury Township, PA · On-site

$15.75 - $21.50/hr

... good client relations. This position receives and processes to completion customer inquiries ... Demonstrated excellence in organization and time management skills * Must be computer literate

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All JobsClient Relations JobsClient Relations Manager JobsClient Relations Manager Jobs in Lancaster, PA

Client Relations Manager information

See Lancaster, PA salary details

$28.2K

$55.8K

$95.2K

How much do client relations manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for client relations manager in Lancaster, PA is $55,768.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,300.00 and $63,200.00 per year, depending on experience, location, and employer.

What does a client relations manager do?

A Client Relations Manager is responsible for maintaining and strengthening relationships between a company and its clients. They act as the main point of contact, addressing client needs, resolving issues, and ensuring satisfaction with the company’s products or services. Their role often involves coordinating with internal teams, managing client accounts, and identifying opportunities to grow client partnerships. Ultimately, their goal is to foster long-term, positive relationships that benefit both the client and the company.

What are some common challenges faced by client relations managers and how can they be addressed?

Client Relations Managers often encounter challenges such as managing multiple client expectations, handling difficult conversations, and ensuring seamless communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, maintain proactive communication, and establish clear processes for tracking client needs. Building trust through transparency and regular updates also helps in managing difficult situations and fostering long-term client relationships.

What are the key skills and qualifications needed to thrive as a client relations manager, and why are they important?

To thrive as a Client Relations Manager, you need a solid background in customer relationship management, business communication, and account management, often supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is typically required. Strong interpersonal skills, problem-solving ability, and proactive communication help build trust and ensure client satisfaction. These skills are crucial for retaining clients, resolving issues efficiently, and driving business growth.

What is the difference between Client Relations Manager vs Account Executive?

AspectClient Relations ManagerAccount Executive
Primary FocusMaintaining and strengthening client relationshipsAcquiring new clients and managing sales processes
Required SkillsCommunication, relationship management, customer serviceSales, negotiation, presentation skills
Work EnvironmentCustomer service teams, account management departmentsSales teams, business development units
Common Industry UsageMarketing, advertising, consultingAdvertising, tech, finance

While both roles involve client interaction, the Client Relations Manager focuses on nurturing existing relationships, whereas the Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for your business needs.

How much does a client relations manager make?

The average salary for a client relations manager in the United States ranges from $60,000 to $100,000 per year, depending on experience, industry, and location. Many roles also include bonuses and benefits, and strong communication and relationship management skills are essential for success.

Is a client relations manager a good job?

A client relations manager is a role focused on maintaining and improving relationships with clients, often requiring strong communication, problem-solving, and interpersonal skills. The job can offer opportunities for advancement, a collaborative work environment, and a steady salary, but it may also involve handling challenging client situations and meeting performance targets.

What are the most commonly searched types of Client Relations jobs in Lancaster, PA?

The most popular types of Client Relations jobs in Lancaster, PA are:

What job categories do people searching Client Relations Manager jobs in Lancaster, PA look for?

The top searched job categories for Client Relations Manager jobs in Lancaster, PA are:

What cities near Lancaster, PA are hiring for Client Relations Manager jobs?

Cities near Lancaster, PA with the most Client Relations Manager job openings:

Client Relations Manager jobs near you
Infographic showing various Client Relations Manager job openings in Lancaster, PA as of August 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $55,768 per year, or $26.8 per hour.

Client Relations Manager

York, PA

Kinsley Construction
Police Protection • 1 - 5K employees

8.1

Company rating: 8.1 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

People enjoy working here

Good employer

Paid breaks

Learn more about Kinsley Constructionexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

WHO WE ARE

Kinsley Construction is a full-service construction company committed to doing right by our people, right by our roots, and right by you. Operating throughout the Mid-Atlantic Region, we serve clients in a variety of industries. From Building, Civil, and Industrial construction, we do what it takes to get the job done and done right. If you want to leave your mark, take pride in what you do each day, and create something to show off to your family - then join ours.


WHY KINSLEY CONSTRUCTION?

  • Competitive salary and benefits package; including Single and Family Medical Insurance/Dental/Vision, Short/Long Term Disability, Life Insurance, 401K Plan with company match, (9) paid holidays, and up to (20) days PTO.
  • Opportunities for career advancement and professional development.
  • A collaborative and inclusive work environment.
  • A company committed to safety, quality and efficiency in all projects.
  • The chance to be part of a respected construction company with a long history of excellence.


SUMMARY OF POSITION

Kinsley is looking for an experienced Client Relations Manager to support client relations and business development efforts for our York, PA office. This role focuses on building and maintaining relationships, identifying new opportunities within targeted geographic areas, and partnering with our project teams to help promote Kinsley Construction. The ideal candidate brings 5+ years of relevant industry experience, strong communication and computer skills, and a genuine interest in continuing to learn and grow.


Please note that this position is considered safety sensitive in accordance with Kinsley Construction policies and procedures.


TYPICAL RESPONSIBILITIES/ESSENTIAL FUNCTIONS

  • Build and carry out a business development and client relations strategy with short-, mid-, and long-term goals aligned with Kinsley's strengths and growth plans.
  • Develop and strengthen relationships with business owners, developers, architects, engineers, consultants, and community partners to expand Kinsley's presence.
  • Proactively identify and pursue new construction opportunities, with a strong focus on self-performed work.
  • Track and manage project leads, opportunities, and client activity within our CRM system.
  • Represent Kinsley at industry events, networking opportunities, and conferences to grow connections and visibility.
  • Stay actively involved in professional associations and community organizations to build meaningful relationships and expand outreach.
  • Promote Kinsley's across the region, focusing on projects aligned with our target markets.
  • Partner with our marketing team to create materials that highlight what sets Kinsley apart.
  • Work closely with project teams to support proposals, presentations, and client-facing materials.


REQUIREMENTS

    • Experience in construction or a related industry preferred.
    • Bachelor's degree or equivalent combination of education and experience preferred.
    • Knowledge of the commercial construction market in the MD/WV/VA region.
    • General understanding of commercial construction practices and project lifecycle.
    • Demonstrated success in developing business relationships and identifying opportunities.
    • Strong interpersonal, communication, and organizational skills.
    • Ability to collaborate effectively.
    • Self-directed with the ability to manage priorities independently.
    • Adaptable and able to perform in a fast-paced environment.


    HOW TO APPLY

    If you are interested in a position at Kinsley Construction, please apply on our website at https://careers.kinsleyconstruction.com/ or mail, fax, or email a resume including salary requirements to:


    KINSLEY CONSTRUCTION, LLC.

    PO BOX 2886

    YORK PA 17405

    717-815-6909 (Fax)

    careers@kinsleyconstruction.com


    WE ARE AN EQUAL OPPORTUNITY EMPLOYER

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