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Client Relations Manager Jobs in Lancaster, PA (NOW HIRING)

Kinsley Construction

Client Relations Manager

York, PA · On-site

SUMMARY OF POSITION Kinsley is looking for an experienced Client Relations Manager to support client relations and business development efforts for our York, PA office. This role focuses on building ...

Kinsley Construction

Client Relations Manager

York, PA · On-site

SUMMARY OF POSITION Kinsley is looking for an experienced Client Relations Manager to support client relations and business development efforts for our York, PA office. This role focuses on building ...

Thrivent

Client Service Administrator

Hummelstown, PA · On-site

$15 - $17/hr

... client relations and planning activities of the Financial Advisors, supports securities and ... Enter and maintain client information and interactions into various client relationship management ...

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All JobsClient Relations JobsClient Relations Manager JobsClient Relations Manager Jobs in Lancaster, PA

Client Relations Manager information

See Lancaster, PA salary details

$28.2K

$55.8K

$95.2K

How much do client relations manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for client relations manager in Lancaster, PA is $55,768.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,300.00 and $63,200.00 per year, depending on experience, location, and employer.

What does a client relations manager do?

A Client Relations Manager is responsible for maintaining and strengthening relationships between a company and its clients. They act as the main point of contact, addressing client needs, resolving issues, and ensuring satisfaction with the company’s products or services. Their role often involves coordinating with internal teams, managing client accounts, and identifying opportunities to grow client partnerships. Ultimately, their goal is to foster long-term, positive relationships that benefit both the client and the company.

What are some common challenges faced by client relations managers and how can they be addressed?

Client Relations Managers often encounter challenges such as managing multiple client expectations, handling difficult conversations, and ensuring seamless communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, maintain proactive communication, and establish clear processes for tracking client needs. Building trust through transparency and regular updates also helps in managing difficult situations and fostering long-term client relationships.

What are the key skills and qualifications needed to thrive as a client relations manager, and why are they important?

To thrive as a Client Relations Manager, you need a solid background in customer relationship management, business communication, and account management, often supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is typically required. Strong interpersonal skills, problem-solving ability, and proactive communication help build trust and ensure client satisfaction. These skills are crucial for retaining clients, resolving issues efficiently, and driving business growth.

What is the difference between Client Relations Manager vs Account Executive?

AspectClient Relations ManagerAccount Executive
Primary FocusMaintaining and strengthening client relationshipsAcquiring new clients and managing sales processes
Required SkillsCommunication, relationship management, customer serviceSales, negotiation, presentation skills
Work EnvironmentCustomer service teams, account management departmentsSales teams, business development units
Common Industry UsageMarketing, advertising, consultingAdvertising, tech, finance

While both roles involve client interaction, the Client Relations Manager focuses on nurturing existing relationships, whereas the Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for your business needs.

How much does a client relations manager make?

The average salary for a client relations manager in the United States ranges from $60,000 to $100,000 per year, depending on experience, industry, and location. Many roles also include bonuses and benefits, and strong communication and relationship management skills are essential for success.

Is a client relations manager a good job?

A client relations manager is a role focused on maintaining and improving relationships with clients, often requiring strong communication, problem-solving, and interpersonal skills. The job can offer opportunities for advancement, a collaborative work environment, and a steady salary, but it may also involve handling challenging client situations and meeting performance targets.

What are the most commonly searched types of Client Relations jobs in Lancaster, PA?

The most popular types of Client Relations jobs in Lancaster, PA are:

What job categories do people searching Client Relations Manager jobs in Lancaster, PA look for?

The top searched job categories for Client Relations Manager jobs in Lancaster, PA are:

What cities near Lancaster, PA are hiring for Client Relations Manager jobs?

Cities near Lancaster, PA with the most Client Relations Manager job openings:

Client Relations Manager jobs near you
Infographic showing various Client Relations Manager job openings in Lancaster, PA as of August 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $55,768 per year, or $26.8 per hour.

Client Relations Manager

Denver Cold Storage, Inc.

Denver, PA

Full-time

Posted yesterday

New

Job description

Client Relations Manager
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Denver Cold Storage, Inc. – Denver, PA

Denver Cold Storage, Inc. is a third-party logistics warehouse providing frozen, refrigerated, and ambient storage solutions along with nationwide temperature-controlled transportation through Denver Logistics, LLC.

We’re a growing, family-owned company built on empowerment, family, growth, and service. We’re looking for dependable team members who take pride in hard work and want opportunities to grow.

POSITION SUMMARY
The Client Relations Manager manages the Client Relations Team to provide our clients with an exceptional customer experience. Customer service is the foundation for everything we build together. Responsibilities include Client Management, Team Supervision, Team Building and Inventory Control.
RESPONSIBILITIES
  • Client Management
    • Oversee the management of all client account distribution to the CSR team
    • Delegate new clients and accounts to the team
    • Evaluate workflow and workload as appropriate
  • Team Supervision
    • Provide supervision, training and professional development for all client relations team members
    • Manage workflows of incoming customer orders for each team member
  • Team Building
    • Participate in personnel decisions and provides leadership for team meetings and activities to build teamwork and ensure quality service
    • Develop SOPs for the CSR team to utilize in day to day tasks
    • Establish goals for the team as a group and individually that will enhance service
QUALIFICATIONS amp; EXPERIENCE
  • Leadership ability
  • Proven experience in customer service or a related field
  • Superior accuracy with data entry and client communications
  • High level ability to understand client business concerns and advocate for their needs
  • Advanced proficiency with the Microsoft Office suite of programs (Outlook, Word, and Excel)
  • Exceptional written and verbal communication skills
  • Strong organizational and time management abilities
  • Advanced Problem Solving/Analytical Skills
  • Ability to work flexibly and adapt to changing priorities

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