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Client Relations Associate Jobs in Whitby, ON (NOW HIRING)

Associate Support Specialist

Toronto, ON · Hybrid

CA$48K - CA$50K/yr

Builds and maintains strong client relationships and provides day-to-day client advice and support for their various IR and PR needs. Activities may involve both short- and long-term commitment of ...

New

Senior Mechanical Designer

Toronto, ON

CA$86K - CA$105K/yr

  • Medical

  • Life

  • Retirement

  • PTO

... Associate and/or Principal-in-Charge, including but not limited to performing engineering ... Maintain good client relations. Knowledge * Able to read Architectural, Structural, Mechanical and ...

You will have exceptional communication skills (client relations, team project communications, and ... Our reputation rests on the technical expertise and dedication of our employees - 25,000 associates ...

Bilingual Collection Associate

Toronto, ON · Remote

CA$45K - CA$52K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Ensure notes and actions are placed on the account for each client contact. · * Complete ... Results oriented, diplomatic, and adept at building customer relations. * Excellent problem-solving ...

Associate, Sponsorship Marketing

Toronto, ON · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We ensure our client's sponsorship activities are impactful, accountable and aligned with their ... Ambassador Relations * Measurement Role Overview: The Associate, Sponsorship Marketing will support ...

Bilingual Collection Associate

Toronto, ON · Remote

CA$45K - CA$52K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Ensure notes and actions are placed on the account for each client contact. * Complete appropriate ... Results oriented, diplomatic, and adept at building customer relations. * Excellent problem-solving ...

Associate Lawyer, Trial & Defence

Toronto, ON · On-site +1

  • Medical

  • Dental

  • Vision

  • PTO

Maintaining relations with the insurers and insureds. * Reviewing documents in preparation for ... Entrepreneurial spirit and keen interest in building client relationships. * Able to work ...

Showing results 21-40

Client Relations Associate information

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.

What job categories do people searching Client Relations Associate jobs in Whitby, ON look for?

The top searched job categories for Client Relations Associate jobs in Whitby, ON are:

What cities near Whitby, ON are hiring for Client Relations Associate jobs?

Cities near Whitby, ON with the most Client Relations Associate job openings:

Associate, Diligence Management (Private Equity)

Brookfield Asset Management Us

Toronto, ON • On-site

Full-time

Re-posted 28 days ago


Job description

Location

Brookfield Place - 181 Bay Street

Business - Global Client Group

Brookfield is one of the world's largest alternative asset managers, distinguished by a 100+ year heritage of owning and operating assets and businesses that form the backbone of the global economy. Brookfield's Global Client Group provides insights and solutions designed to meet the evolving needsof a diverse group of investors around the world. GCG also manages institutional relationships, strategic partnerships and raises capital for Brookfield's various private funds and Affiliate Managers.

Brookfield Culture

Brookfield has a unique and dynamic culture. We seek team members who have a long-term focus and whose values align with our Attributes of a Brookfield Leader: Entrepreneurial, Collaborative and Disciplined. Brookfield is committed to the development of our people through challenging work assignments and exposure to diverse businesses.


Job Description

The Global Client Group (GCG) manages institutional relationships and raises capital for Brookfield's various private funds.

The Diligence Management team is responsible for managing the end-to-end fund due diligence process for Brookfield's various private funds. The team oversees all aspects of the fund due diligence process, from fund launch and initial client interest to IC approval.

The Associate serves a critical function within the team, partnering with Client Relationship Managers, Fundraise Management, Investor Relations, Marketing, Product Development, Finance, Legal, Compliance, Tax and other stakeholders to deliver this best-in-class diligence experience for prospects and drive client conversions.

The Associate plays a pivotal role in the Diligence Management team, partnering directly with prospective investors, CRMs and other stakeholders to manage all aspects of the due diligence process for Brookfield's private equity funds. This includes initial creation of diligence materials prior to fund launch, project managing all diligence deliverables during fundraising (RFPs, DDQs, etc.) and coordinating client calls, meetings, asset tours, on-sites to advance investor due diligence processes.

The role is principally focused on working with private equity investors in the Americas but may frequently cover EMEA or APAC clients as needed. Over time, the position is expected to develop significant expertise in the firm's private equity investment platform and funds and serve as a client-facing contact working directly with investors to guide them through the due diligence process.

The responsibilities of the role include:

  • Developing and managing required due diligence deliverables necessary to advance clients during fundraising, including DDQs, RFPs, RFIs, quantitative datasets, IDD / ODD presentations, etc.

  • Working closely with stakeholders to respond to investor diligence requests, especially the investor relations team and investment professionals to provide nuanced technical materials to advance the fund diligence process

  • Planning and overseeing interactions between prospective investors and investment teams or other subject matter experts (tax, legal, finance, etc.) as part of fund due diligence, including managing calls, meetings, asset tours, arranging on-sites, due diligence days, etc.

  • Working directly with clients and CRMs to design individual diligence plans and tracking and reporting on all due diligence activities, both internally and to clients

  • Initial creation of due diligence materials prior to fund launch (standard DDQs, investor presentations, PPMs, case studies, quantitative datasets, etc.)

  • Building a thorough understanding of the firm's private equity funds, investment strategies, and portfolio as well as its corporate setup, history, operations to facilitate the accurate and consistent creation of diligence content

  • Navigating and effectively utilizing the firm's suite of tools and resources to respond to client requests, including the RFP content database (Loopio), standard quantitative datasets, HR and personnel data, performance metrics, etc.

  • Demonstrating excellent interpersonal and communications skills, both verbally and in writing, and the ability to work directly with clients, CRMs, senior investment professionals and other team members under tight deadlines and across jurisdictions.

  • Managing other client-facing materials and channels related to fund due diligence, including updating consultant databases and maintenance of marketing collateral during fundraising period (e.g., pitchbook presentations, standard DDQs, case studies, etc.)

QUALIFICATIONS REQUIRED:

  • Bachelor's degree in finance, economics, business management, marketing, communications or other relevant discipline

EXPERIENCE REQUIRED:

  • 4+ years of experience in private equity fund marketing, due diligence, sales, client services or other fundraising or client function

  • Familiarity with investment products and services, including a strong understanding of the private equity asset class and investment strategies; experience in an institutional private fund marketing environment is highly desired

  • Strong project management skills, with experience in managing timelines, resources, and stakeholders across multiple projects simultaneously; experience in a global environment working with stakeholders across numerous jurisdictions and time zones strongly preferred

  • Experience in high volume processes and technology enabled solutions

KEY COMPETENCIES/BEHAVIOURS REQUIRED:

  • High attention to detail in written materials and quantitative data is crucial

  • Ability to multi-task and work in a very fast-paced and team-oriented environment.

  • Self-motivated and proactive, both with respect to managing workload and own professional development.

  • Outstanding verbal and written communication skills in English.

  • Ideally strong relationship management skills and exposure in working across multiple countries, being able to flex communication style to diverse geographies and investors

  • Shares information with team members in a clear and concise manner.

  • Excellent planning and organizational skills.

  • Proactively seeks opportunities to get involved in more challenging projects.

  • Good technical knowledge and familiarity with the private equity asset class and private funds generally; ideally a solid understanding of the LP mindset and needs when conducting due diligence, including familiarity with distinct institutional client types in the Americas (pension funds, sovereign wealth funds, endowments, family offices, etc.)

  • Strong understanding of due diligence processes, with project management skills and the ability to work under tight deadlines while maintaining a high standard is essential; highly organized with a proven ability able to handle multiple concurrent assignments

  • Must work well in a team environment, excellent interpersonal skills to engage senior professionals and liaise with global teams across the firm.

  • Experience in relevant software tools or equivalents is a plus (Salesforce, Loopio, PowerBI, Mercatus, Seismic)

  • Proficiency with Microsoft Office Suite

Salary: CAD $110,000 - $130,000

#LI-MW1

Position Opening Reason:

Backfill

Brookfield is committed to maintaining a Positive Work Environment that is safe and respectful; our shared success depends on it. Accordingly, we do not tolerate workplace discrimination, violence or harassment.

Brookfield is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act. Should you require a Human Rights Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.