The Associate Consultant will be responsible for managing Group Annuity administration activities ... Client Relationship management: * Build and maintain excellent relations with client contacts
The Associate Consultant will be responsible for managing Group Annuity administration activities ... Client Relationship management: * Build and maintain excellent relations with client contacts
The Associate Consultant will be responsible for managing Group Annuity administration activities ... Client Relationship management: * Build and maintain excellent relations with client contacts
The Associate Consultant will be responsible for managing Group Annuity administration activities ... Client Relationship management: * Build and maintain excellent relations with client contacts
Associate General Counsel
Toronto, ON · On-site
$127.89 - $191.86/hr
Significant experience in litigation and one or more of the following: client management, file ... relation with internal and external interested parties. * Knowledge of policies, procedures ...
Associate General Counsel
Toronto, ON · On-site
$127.89 - $191.86/hr
Significant experience in litigation and one or more of the following: client management, file ... relation with internal and external interested parties. * Knowledge of policies, procedures ...
Associate - Electrical (Tenant)
CA$110K - CA$140K/yr
Associate - Electrical (Tenant) Location: Toronto, ON Salary Range: $110,000 - $140,000 Who We Are ... Possess sound communications skills as demonstrated through client and staff relations.
Associate - Electrical (Tenant)
CA$110K - CA$140K/yr
Associate - Electrical (Tenant) Location: Toronto, ON Salary Range: $110,000 - $140,000 Who We Are ... Possess sound communications skills as demonstrated through client and staff relations.
... associate relations, compensation and benefits, performance management, learning, and talent acquisition. The position is the first point of contact to support and serve internal designated client ...
... associate relations, compensation and benefits, performance management, learning, and talent acquisition. The position is the first point of contact to support and serve internal designated client ...
... Word Model Our client, a well established and highly regarded law firm located in the core of ... Relations Board documents and correspondence Communicate professionally with all internal and ...
... Word Model Our client, a well established and highly regarded law firm located in the core of ... Relations Board documents and correspondence Communicate professionally with all internal and ...
... Word Model Our client, a well established and highly regarded law firm located in the core of ... Relations Board documents and correspondence Communicate professionally with all internal and ...
... Word Model Our client, a well established and highly regarded law firm located in the core of ... Relations Board documents and correspondence Communicate professionally with all internal and ...
Our team is dynamic, innovative and client-focused. Our clients value our proactive approach, depth ... any fee in relation to our recruitment process. No recruitment agency working with Turner ...
Quick apply
Our team is dynamic, innovative and client-focused. Our clients value our proactive approach, depth ... any fee in relation to our recruitment process. No recruitment agency working with Turner ...
... client satisfaction and retention * Maintain positive relations with clients, including key ... Group Benefits Associate (GBA) or CEBS designation or currently working towards it What's in it for ...
... client satisfaction and retention * Maintain positive relations with clients, including key ... Group Benefits Associate (GBA) or CEBS designation or currently working towards it What's in it for ...
That system spans everything from Paid Media and Content Marketing, to PR and Paid Social, to ... their client alongside their Associate Director (AsD). * Project Management: Strategists are ...
Quick apply
That system spans everything from Paid Media and Content Marketing, to PR and Paid Social, to ... their client alongside their Associate Director (AsD). * Project Management: Strategists are ...
That system spans everything from Paid Media and Content Marketing, to PR and Paid Social, to ... their client alongside their Associate Director (AsD). * Project Management: Strategists are ...
Quick apply
That system spans everything from Paid Media and Content Marketing, to PR and Paid Social, to ... their client alongside their Associate Director (AsD). * Project Management: Strategists are ...
That system spans everything from Paid Media and Content Marketing, to PR and Paid Social, to ... their client alongside their Associate Director (AsD). * Project Management: Strategists are ...
Quick apply
That system spans everything from Paid Media and Content Marketing, to PR and Paid Social, to ... their client alongside their Associate Director (AsD). * Project Management: Strategists are ...
That system spans everything from Paid Media and Content Marketing, to PR and Paid Social, to ... their client alongside their Associate Director (AsD). * Project Management: Strategists are ...
Quick apply
That system spans everything from Paid Media and Content Marketing, to PR and Paid Social, to ... their client alongside their Associate Director (AsD). * Project Management: Strategists are ...
Senior Credit Solutions Manager, Commercial Agriculture - across Canada locations
Toronto, ON · On-site
Provide coaching/counselling to Client Service Associate by: o Developing the credit competencies of CSA in relation to assigned accounts; o Providing timely performance feedback on credit analysis ...
Senior Credit Solutions Manager, Commercial Agriculture - across Canada locations
Toronto, ON · On-site
Provide coaching/counselling to Client Service Associate by: o Developing the credit competencies of CSA in relation to assigned accounts; o Providing timely performance feedback on credit analysis ...
With over $1 trillion in client assets under administration, we offer fund administration, banking ... Responsible for end user support in relation to system troubleshooting or functionality failures.
Quick apply
With over $1 trillion in client assets under administration, we offer fund administration, banking ... Responsible for end user support in relation to system troubleshooting or functionality failures.
Associate, Investigation Diligence & Compliance (Core)
CA$45K - CA$65K/yr
... to client satisfaction. Reading ability in at least one foreign language is highly desired ... International Relations/Affairs, Regional Studies, Political Science, Criminal Justice, or other ...
Associate, Investigation Diligence & Compliance (Core)
CA$45K - CA$65K/yr
... to client satisfaction. Reading ability in at least one foreign language is highly desired ... International Relations/Affairs, Regional Studies, Political Science, Criminal Justice, or other ...
Director, Strategic Solutions (Acct & Finance)
Toronto, ON · On-site
$75 - $100/hr
A cohesive team of highly productive associates who are experienced and professional, yet know how ... , client meetings and networking. * You have a proven record of maintaining excellent client ...
Director, Strategic Solutions (Acct & Finance)
Toronto, ON · On-site
$75 - $100/hr
A cohesive team of highly productive associates who are experienced and professional, yet know how ... , client meetings and networking. * You have a proven record of maintaining excellent client ...
Associate Project Manager
Toronto, ON · Hybrid
Onboarding and Documentation: Assist with project initiation, client onboarding, and document ... any fee in relation to our recruitment process. No recruitment agency working with Turner ...
Quick apply
Associate Project Manager
Toronto, ON · Hybrid
Onboarding and Documentation: Assist with project initiation, client onboarding, and document ... any fee in relation to our recruitment process. No recruitment agency working with Turner ...
... R and Paid Social, to Marketplace and Lifecycle Marketing. At Directive, we're always looking to ... Work directly with Associate Director to ensure internal and client goals are being achieved
Quick apply
... R and Paid Social, to Marketplace and Lifecycle Marketing. At Directive, we're always looking to ... Work directly with Associate Director to ensure internal and client goals are being achieved
... R and Paid Social, to Marketplace and Lifecycle Marketing. At Directive, we're always looking to ... Work directly with Associate Director to ensure internal and client goals are being achieved
Quick apply
... R and Paid Social, to Marketplace and Lifecycle Marketing. At Directive, we're always looking to ... Work directly with Associate Director to ensure internal and client goals are being achieved
Client Relations Associate information
What is a client relations associate?
Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.
How does a client relations associate typically collaborate with other departments to resolve client issues?
As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.
What is the difference between Client Relations Associate vs Customer Service Representative?
| Aspect | Client Relations Associate | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles prefer bachelor's degree | High school diploma or equivalent; some roles may prefer associate's or bachelor's |
| Work Environment | Office settings, client meetings, account management | Call centers, retail, online support |
| Employer & Industry Usage | Financial services, consulting, B2B companies | Retail, telecommunications, hospitality |
| Common Search & Comparison | Client Relations Associate vs Customer Service Representative |
The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.
What are the key skills and qualifications needed to thrive as a client relations associate?
To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.
What job categories do people searching Client Relations Associate jobs in Whitby, ON look for?
The top searched job categories for Client Relations Associate jobs in Whitby, ON are:
What cities near Whitby, ON are hiring for Client Relations Associate jobs?
Cities near Whitby, ON with the most Client Relations Associate job openings:
CA$90K/yr
Full-time
Medical, Retirement, PTO
Re-posted 28 days ago
Job description
TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
The Associate Consultant will be responsible for managing Group Annuity administration activities for various plans and play a role in managing client relationships. The successful candidate brings consultative skills, project leadership, pension and legislative knowledge to the role as well as the ability to apply best practices to successfully support the Group Annuity Administration Team.What you will be doing:
Client Relationship management:
- Build and maintain excellent relations with client contacts
- Participate in client meetings, as required
- Ensure the team provides top-quality services to clients
- Provide relevant information to clients on administrative issues and legislative requirements
- Coordinate full spectrum of Admin related services including web tools and call centre services
- Use knowledge of client contract and scope of services for invoicing purposes
- Escalate operational issues to Service Delivery Manager to help find solutions in a timely manner
Subject Matter Expertise:
- Verify benefit calculations, annual statements and other relevant reports in accordance with pension plan rules and applicable legislation
- Review annual statements for compliance and consult with client regarding any custom changes
- Manage potential escalations effectively for timely resolution Participate in system testing and ensure testing protocols are followed
- Identify process improvement initiatives, present solutions to internal stakeholders and implement changes, where feasible
- Attend internal training sessions to continue building knowledge of industry topics and trends
Project management:
- Manage daily and yearend functions, ensuring resources are assigned, deliverables are met and risks are identified and mitigated to meet internal standards and service level requirements
- Lead special projects, as required
- Collaborate with resources in other departments
Talent management and Coaching:
- Function as a team leader, overseeing work of other team members
- Conduct annual performance reviews and provide performance feedback on a regular basis
- Act as a mentor, supporting growth and development of other team members
- Conduct training sessions
What we're looking for:
- Five - seven years of related DB Pension Administration experience
- Post-secondary education; CEBS or PPAC designation is an asset
- An independent, detail oriented, highly organized, accountable individual willing to take initiative and manage competing priorities
- Strong knowledge of provincial pension and tax legislation
- Exceptional customer focus with strong professional acumen
- Excellent communication, project management, presentation and negotiation skills
- Strong interpersonal, leadership and team building skills
- Proficient knowledge of MS Word, Excel and PowerPoint
- Experience with pension administration software
- Bilingualism (English and French) is an asset
Salary Range: $ 65,000 - $90,000
Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise.
TELUS Health offers rewarding benefits, which may vary per job function, such as:
Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both
Generous company matched pension
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills
And much more...
Job Type: This is for a current vacancy.
#LI-SD1
#remote
A bit about us
We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.
Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.
Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies' Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
About Lifeworks Services
Sourced by ZipRecruiter
Industry
Individual, family and community social assistance
Company size
51 - 200 Employees
Headquarters location
Eagan, MN, US
Year founded
1965