ZipRecruiter

Log In

1

Client Relations Associate Jobs in Cambridge, ON

Waystone

Senior Associate - Investor Services

Waterloo, ON · On-site

CA$60K - CA$85K/yr

Summary: Reporting to the Vice President - Investor Services, the Senior Associate will be an ... Serve as daily client operational contact for investor servicing and maintain good relationship ...

Dexterra Group

Food Service Associate

Waterloo, ON

  • Medical

As a Food Services Associate , reporting to the Chef Manager, you will perform a variety of ... Remain an ambassador of goodwill, ethics, and great client relations at all times on behalf of Dana ...

HealthCaringKW

Human Resource Associate

Kitchener, ON · On-site

CA$52K/yr

  • Medical

  • Retirement

  • PTO

Community Healthcaring KW works with the most complex client population served by primary health ... relations, benefits administration, BambooHR admin, HR reporting, record keeping, and payroll ...

People Corporation

Account Executive

Cambridge, ON · On-site

  • Retirement

... associates; this includes employee-support as needed. They build and maintain strong on-going ... Account Executives manage an assigned block of business with relation to the performance of the ...

CosmoProf

Acting Manager Sally Beauty

Brantford, ON

... client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores ... Maintains positive associate relations by resolving associate concerns and keeping associates ...

CosmoProf

Acting Manager Sally Beauty

Brantford, ON

... client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores ... Maintains positive associate relations by resolving associate concerns and keeping associates ...

All JobsClient Relations Associate JobsClient Relations Associate Jobs in Cambridge, ON

Client Relations Associate information

See Cambridge, ON salary details

$18.4K

$40.1K

$60K

How much do client relations associate jobs pay per year?

As of Aug 14, 2026, the average yearly pay for client relations associate in Cambridge, ON is $40,131.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,642.00 and $45,810.00 per year, depending on experience, location, and employer.

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.

What are the most commonly searched types of Client Relations jobs in Cambridge, ON?

The most popular types of Client Relations jobs in Cambridge, ON are:

What job categories do people searching Client Relations Associate jobs in Cambridge, ON look for?

The top searched job categories for Client Relations Associate jobs in Cambridge, ON are:

What cities near Cambridge, ON are hiring for Client Relations Associate jobs?

Cities near Cambridge, ON with the most Client Relations Associate job openings:

Client Relations Associate jobs near you
Infographic showing various Client Relations Associate job openings in Cambridge, ON as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 13% Part Time, and 6% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $40,131 per year, or $19.3 per hour.

Senior Associate - Investor Services

Waystone

Waterloo, ON

CA$60K - CA$85K/yr

Full-time

Posted 17 days ago

Job description

About Waystone

Waystone is a leading asset-servicing solutions provider of institutional governance, administration, risk and compliance services to financial institutions. With over 25 years' experience and a comprehensive range of specialist services to its name, Waystone helps our clients structure, operate and grow through our expertise, innovation and digitisation, backed by the operational scale to support global expansion.


Summary: Reporting to the Vice President - Investor Services, the Senior Associate will be an integral part of the team's success.

ESSENTIAL DUTIES AND RESPONSIBILITIES

This role offers the opportunity for the successful candidate to join a dynamic team and to develop their knowledge and skills base to enjoy a career in Investor Services in the Funds industry.

  • Receive and process investor transaction documents in accordance with fund documentation requirements such as subscriptions, redemptions, switches and transfers;
  • Maintain capital activity tracking report and distribute report to the client(s) on a periodic basis;
  • Ensure accurate and timely system output and delivery of client / investor reporting;
  • Complete and maintain AML requirements for all investor transactions;
  • Provide money movement notification to the client(s) and prepare wire instructions for money movement for fund investor activity;
  • Serve as daily client operational contact for investor servicing and maintain good relationship with clients;
  • Query, problem and error resolution on a timely basis (with documentation CalQ Risk);
  • Develop knowledge of performance calculations (equalization and series of shares);
  • Maintain a good working relationship with external clients as well as with internal relationship managers and other business units within Waystone;
  • Strictly adhere to established departmental procedures and controls;
  • Work on Projects / Ad-hoc tasks as required.
  • Demonstrate team player qualities within Investor Services.
  • Contact investors whom are outstanding AML / Tax requirements


REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Experience:

  • A minimum of 3 years in an Investor Services role in a Hedge Fund Administrator
  • Experience of HWM Mantra would be an advantage

Education:

  • A university degree (B.A./ B.Sc./ M.B.A.) in Business (preferably specialising in accountancy or another financial-related discipline).


In accordance with Ontario's Working for Workers Acts and the Employment Standards Act, this job posting relates to an existing vacancy and includes an expected compensation range between$60,000-$85,000CAD, in compliance with applicable legislative requirements.


Waystone does not use artificial intelligence to screen, assess, or select applicants as part of the recruitment process. All applications are reviewed byWaystone'srecruitment team.



Apply