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Client Relations Associate Jobs in Kitchener, ON

Waystone

Senior Associate - Investor Services

Waterloo, ON · On-site

CA$60K - CA$85K/yr

Summary: Reporting to the Vice President - Investor Services, the Senior Associate will be an ... Serve as daily client operational contact for investor servicing and maintain good relationship ...

Dexterra Group

Food Service Associate

Waterloo, ON

As a Food Services Associate , reporting to the Chef Manager, you will perform a variety of ... Remain an ambassador of goodwill, ethics, and great client relations at all times on behalf of Dana ...

People Corporation

Account Executive

Cambridge, ON · On-site

... associates; this includes employee-support as needed. They build and maintain strong on-going ... Account Executives manage an assigned block of business with relation to the performance of the ...

CosmoProf

Acting Manager Sally Beauty

Brantford, ON · On-site

... client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores ... Maintains positive associate relations by resolving associate concerns and keeping associates ...

CosmoProf

Acting Manager Sally Beauty

Brantford, ON · On-site

... client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores ... Maintains positive associate relations by resolving associate concerns and keeping associates ...

All JobsClient Relations Associate JobsClient Relations Associate Jobs in Kitchener, ON

Client Relations Associate information

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What are the most commonly searched types of Client Relations jobs in Kitchener, ON?

The most popular types of Client Relations jobs in Kitchener, ON are:

What job categories do people searching Client Relations Associate jobs in Kitchener, ON look for?

The top searched job categories for Client Relations Associate jobs in Kitchener, ON are:

What cities near Kitchener, ON are hiring for Client Relations Associate jobs?

Cities near Kitchener, ON with the most Client Relations Associate job openings:

Client Relations Associate jobs near you
Infographic showing various Client Relations Associate job openings in Kitchener, ON as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, and 6% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution.

Relationship Management Associate

Farm Credit Canada

Listowel, ON • Hybrid

Full-time

Posted 10 days ago

Job description

Closing Date (MM/DD/YYYY):

09/08/2026

Worker Type:

Permanent

Language(s) Required:

English

Term Duration (in months):

Salary Range (plus eligible to receive a performance based incentive, applicable to position) :

$55,160 - $74,620

Why FCC?

At FCC, we're proud to be 100% invested in Canadian agriculture and food. As a federal Crown corporation, we provide financing, knowledge resources and business management software to over 103,000 customers nationwide.

Here's what you can expect when you join our team:

  • Competitive total rewards packages: market-aligned and performance-based salary and incentive programs, flexible and comprehensive group benefit and savings plans, and well-being support through benefits and wellness programs

  • Purpose-driven work: We build strong relationships, share knowledge and support the people who feed the world

  • Growth: Learning and development opportunities to help you thrive

  • Hybrid work options

~

How you'll make an impact

As a Relationship Management Associate, you'll support the lending process by building strong customer relationships and delivering fast, accurate administrative expertise that strengthens decisions and elevates the customer experience.

If you're passionate about agriculture and energized by creating great experiences for customers and colleagues, this role is a great match.

What you'll do

  • Proactively build and maintain relationships with customers, helping identify needs and opportunities

  • Work closely with Relationship Managers to identify customer needs and proactively reach out to customers and prospects

  • Answer customer inquiries thoroughly and professionally, creating value and sales opportunities

  • Keep the office running seamlessly by delivering professional front desk support

  • Perform administrative tasks with speed and accuracy

  • Proactively coordinate office needs to resolve issues before they impact operations

What you'll bring to the team

Required qualifications:

  • A diploma in business

  • A minimum of two years of related experience (or an equivalent combination of education and experience)

  • Proven ability to build and maintain business relationships, including engaging with customers, centres of influence or community partners

  • Strong attention to detail and ability to prioritize tasks

  • Passion for agriculture, with knowledge of farming operations or agribusiness environments

Preferred qualifications:

  • Customer service experience, ideally in a financial, law, agricultural or advisory setting

  • Bilingualism (English and French) is an asset

Not sure you meet every requirement? We encourage you to apply anyway.

#FCCEN

You belong here
At FCC, we're committed to creating an inclusive, equitable and accessible workplace - one that reflects the communities where we live, work and play. Our team is made stronger through diversity, and we're dedicated to building a workforce that brings together a range of backgrounds, abilities and perspectives.
We encourage qualified applicants to apply, including members of these four employment equity groups:
Indigenous Peoples
Members of visible minority groups
Persons with disabilities
Women

Accessibility and accommodations

To support an inclusive and accessible candidate experience, we encourage anyone needing an adjustment or accommodation during any stage of the recruitment process to email us at: TalentSupplyRecherch@fcc-fac.ca. An HR partner will respond and work with applicants who request a reasonable accommodation. Information received in relation to accommodation requests will not impact hiring decisions.

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