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Client Relationship Manager Jobs in Kitchener, ON

Td

Relationship Manager - Commercial Banking

Hamilton, ON · On-site

CA$96K - CA$136K/yr

Additional The Relationship Manager is accountable for delivering a superior customer experience ... TD is deeply committed to being a leader in client experience, that is why we believe that all ...

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Dabadu

Customer Relationship Manager

Kitchener, ON · On-site

At Dabadu, we're on the lookout for a driven and customer-centric Customer Relationship Manager who ... A Bachelor's degree and 1-3 years in a client-facing role (Customer Success, Support, or Account ...

Dabadu

Customer Relationship Manager

Kitchener, ON · On-site

At Dabadu, were on the lookout for a driven and customer-centric Customer Relationship Manager who ... A Bachelors degree and 13 years in a client-facing role (Customer Success, Support, or Account ...

Dabadu

Customer Relationship Manager

Kitchener, ON

At Dabadu, we're on the lookout for a driven and customer-centric Customer Relationship Manager who ... A Bachelor's degree and 1-3 years in a client-facing role (Customer Success, Support, or Account ...

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Client Relationship Manager information

See Kitchener, ON salary details

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How much do client relationship manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for client relationship manager in Kitchener, ON is $47,963.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,453.00 and $53,180.00 per year, depending on experience, location, and employer.

How much do client relationship managers make in the US?

Client Relationship Managers in the US typically earn a median annual salary of around $65,000 to $85,000, with experienced professionals and those in senior roles earning over $100,000. Compensation varies based on industry, location, experience, and certifications such as CRM or related credentials.

What is the difference between Client Relationship Manager vs Account Executive?

AspectClient Relationship ManagerAccount Executive
Primary FocusMaintaining and strengthening client relationshipsAcquiring new clients and closing sales
Work EnvironmentOngoing client support, account managementSales meetings, prospecting, negotiations
Required SkillsCommunication, relationship-building, customer serviceSales techniques, negotiation, product knowledge
Industry UsageCustomer service, consulting, financeSales, marketing, advertising

While both roles involve client interaction, the Client Relationship Manager focuses on nurturing existing accounts, whereas the Account Executive primarily aims to acquire new clients and drive sales. Understanding these differences helps organizations assign the right responsibilities and candidates for each position.

How does a client relationship manager typically collaborate with sales and account management teams?

As a Client Relationship Manager, you frequently act as a bridge between clients and internal teams such as sales and account management. You'll participate in regular strategy sessions, share client feedback, and help develop tailored solutions that address client needs while supporting business goals. Effective collaboration often involves joint meetings, coordinating on proposals or renewals, and ensuring seamless communication to deliver a consistent and positive client experience. This cross-functional teamwork is essential for both client satisfaction and long-term retention.

What are the key skills and qualifications needed to thrive as a client relationship manager, and why are they important?

To thrive as a Client Relationship Manager, you need a solid background in account management, customer service, and business communication, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce and proficiency in data analysis tools are typically required. Outstanding interpersonal skills, problem-solving abilities, and emotional intelligence set top performers apart in this role. These skills are crucial for building strong client partnerships, ensuring customer satisfaction, and driving business growth.

What is a client relationship manager?

A client relationship manager oversees the relations between a company and its clients. As a client relationship manager, your job duties involve establishing new relationships, maintaining current relationships, and developing strategies to enhance all communications. You often manage client services and help resolve all client complaints. You mostly communicate with clients by phone or email but are sometimes required to meet with them in person. Companies in almost all industries hire client relationship managers. It’s important to have some work experience in the organization’s specific industry.

Is a client relationship manager a good job?

A client relationship manager is a role focused on maintaining and strengthening client connections, often requiring strong communication and interpersonal skills. It can be a rewarding career with opportunities for advancement and salary growth, especially in industries like finance, technology, and consulting. Job satisfaction depends on individual preferences and the work environment, but it generally offers stable employment and the chance to develop valuable business skills.
More about Client Relationship Manager jobs
What job categories do people searching Client Relationship Manager jobs in Kitchener, ON look for? The top searched job categories for Client Relationship Manager jobs in Kitchener, ON are:
What cities near Kitchener, ON are hiring for Client Relationship Manager jobs? Cities near Kitchener, ON with the most Client Relationship Manager job openings:
Client Relationship Manager jobs near you
Infographic showing various Client Relationship Manager job openings in Kitchener, ON as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $47,963 per year, or $23.1 per hour.

Client Relationship Manager

Rogers Communications

Kitchener, ON • On-site

Full-time

Re-posted 4 days ago

Job description

Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps organizations of all sizes adapt, scale, and win with network services and other innovative technology solutions that are reliable, secure, and scalable. These solutions are built to allow businesses to operate more efficiently, reduce costs and improve productivity and collaboration. We are looking for team members who have a passion for delivering industry-leading value to customers and businesses in the communities where we live and work, so come build a rewarding career at Rogers and be a driving force behind our success story!

Client Relationship Manager

We are seeking driven sales professional to join our dynamic, customer-focused team. In this role, you'll manage a portfolio of business customers while actively identifying and pursuing new business opportunities. You will design tailored telecommunications solutions that align with customer needs, including all our product & service portfolios while helping to achieve revenue targets.

What you'll be doing:

  • Meet and exceed annual sales quota requirements that include new business acquisition and base revenue retention.
  • Responsible for growing and managing the business within a defined base of existing accounts.
  • Responsible for sourcing and seeking out new business opportunities.
  • Act as the single point of contact selling & servicing wireless business opportunities
  • Responsible for creating and generating customer pricing quotes, and quarterback internal business case reviews.
  • Responsible for pro-actively maintaining accurate sales status in Saleforce, forecasting, account planning, and various administrative responsibilities.

What you bring:

  • A disciplined approach to sales and account management to ensure all key performance indicators are met.
  • 3+ years of business sales experience, preferably in a telecommunication setting.
  • Familiarity with CRM and tracking applications.
  • Must have strong communication skills with business acumen to ensure business development conversations about client strategy, challenges, and strategic imperatives.
  • Demonstrated knowledge of modern selling techniques and virtual account management skills and acumen.
  • Passion to constantly learn and improve.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 85 Grand Crest Place (031), Kitchener, ON
Travel Requirements: Up to 10%
Background Check(s) Required: Criminal Record and Credit Check 
Posting Category/Function: Sales & Account Management
Requisition ID: 333428

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes:  Rogers Business

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