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Client Relations Associate Jobs in Toronto, ON (NOW HIRING)

Td

PIA Client Relationship Associate

Brampton, ON

CA$45K - CA$59K/yr

If so, then apply for the position of PIA Client Relationship Associate today. In this role, you will provide business and relationship management as well as planning support to Investment Advisors ...

Td

PIA Client Relationship Associate

Toronto, ON · On-site

CA$45K - CA$59K/yr

If so, then apply for the position of PIA Client Relationship Associate today. In this role, you will provide business and relationship management to Investment Advisors (IAs) to enable them to ...

SS&C

Associate Manager, Investor Services

Mississauga, ON · Hybrid

CA$65K - CA$85K/yr

Associate Manager, Investor Services Location(s): Mississauga, ON | Toronto, ON, Hybrid Status ... Provide periodic reports & feedback to IS management on investor relation topics, client issues and ...

SS&C

Associate Manager, Investor Services

Toronto, ON · Hybrid

CA$65K - CA$85K/yr

Associate Manager, Investor Services Location(s): Mississauga, ON | Toronto, ON, Hybrid Status ... Provide periodic reports & feedback to IS management on investor relation topics, client issues and ...

SS&C

Associate Director, Investor Services

Mississauga, ON · Hybrid

CA$100K - CA$125K/yr

Associate Director, Investor Services Location(s): Mississauga, ON | Toronto, ON, Hybrid Status ... Provide periodic reports & feedback on investor relation topics, client issues and department ...

SS&C

Associate Director, Investor Services

Toronto, ON · Hybrid

CA$100K - CA$125K/yr

Associate Director, Investor Services Location(s): Mississauga, ON | Toronto, ON, Hybrid Status ... Provide periodic reports & feedback on investor relation topics, client issues and department ...

iCapital

Investor Relations - Analyst

Toronto, ON · Hybrid

About the Role iCapital is looking to hire an Associate to join the International Investor ... The team's goal is to optimize the client experience and ensure our clients' overall success.

SS&C

Associate, Investor Services

Toronto, ON · Hybrid

CA$50K - CA$60K/yr

Associate, Investor Services Location(s): Mississauga, ON | Toronto, ON, Hybrid Status: Full Time ... Due to global client base requirements; coverage on Canadian holidays may be necessary * Strong ...

SS&C

Associate, Investor Services

Mississauga, ON · Hybrid

CA$50K - CA$60K/yr

Associate, Investor Services Location(s): Mississauga, ON | Toronto, ON, Hybrid Status: Full Time ... Due to global client base requirements; coverage on Canadian holidays may be necessary * Strong ...

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All JobsClient Relations Associate JobsClient Relations Associate Jobs in Toronto, ON

Client Relations Associate information

See Toronto, ON salary details

$18.6K

$40.5K

$60.6K

How much do client relations associate jobs pay per year?

As of Jul 24, 2026, the average yearly pay for client relations associate in Toronto, ON is $40,547.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,970.00 and $46,285.00 per year, depending on experience, location, and employer.

What does a customer relations associate do?

A client relations associate manages communication between a company and its clients to ensure satisfaction and address concerns. They often handle inquiries, provide product or service information, and maintain positive relationships using communication tools like email or phone. Strong interpersonal skills and familiarity with customer management software are typically required for this role.

What are Client Relations Associates?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

What does a client relations associate do?

A client relations associate manages communication between a company and its clients to ensure satisfaction and foster long-term relationships. They handle inquiries, resolve issues, and may use customer relationship management (CRM) tools to track interactions. Strong communication skills and attention to detail are essential for success in this role.

How does a Client Relations Associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What are the key skills and qualifications needed to thrive as a Client Relations Associate, and why are they important?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.

What is a client relationship associate job description?

A client relationship associate is responsible for maintaining and strengthening relationships with clients by providing excellent customer service, addressing inquiries, and ensuring client satisfaction. They often use CRM software to track interactions and may assist with onboarding, account management, and resolving issues to support client retention and business growth.

Is a CSA job stressful?

A Client Relations Associate (CSA) role can be stressful due to handling customer inquiries, resolving issues, and maintaining client satisfaction. The level of stress depends on the workload, company environment, and communication skills required, but strong organizational and problem-solving abilities can help manage it effectively.
What are the most commonly searched types of Client Relations jobs in Toronto, ON? The most popular types of Client Relations jobs in Toronto, ON are:
What are popular job titles related to Client Relations Associate jobs in Toronto, ON? For Client Relations Associate jobs in Toronto, ON, the most frequently searched job titles are:
What job categories do people searching Client Relations Associate jobs in Toronto, ON look for? The top searched job categories for Client Relations Associate jobs in Toronto, ON are:
What cities near Toronto, ON are hiring for Client Relations Associate jobs? Cities near Toronto, ON with the most Client Relations Associate job openings:
Client Relations Associate jobs near you
Infographic showing various Client Relations Associate job openings in Toronto, ON as of July 2026, with employment types broken down into 100% Full Time. Highlights an 60% In-person, 20% Hybrid, and 20% Remote job distribution, with an average salary of $40,547 per year, or $19.5 per hour.

Brokerage Relations Associate

4Sight Search Solutions Inc.

Mississauga, ON • On-site

CA$60K - CA$80K/yr

Full-time

Posted 8 days ago

Job description

Our Client:
AR Business Brokers is a leading firm specializing in the sales and acquisition of small to mid-sized businesses across the Greater Toronto Area. They provide expert valuation, marketing, and negotiation services, helping entrepreneurs achieve their exit strategies and buyers find their next venture. They are committed to integrity, professionalism, and delivering outstanding results for their clients.

The Mission
You are the first point of contact for entrepreneurs and business owners considering the most significant financial event of their lives: buying or selling their company. Your goal isn't to close a deal, but to build enough rapport and curiosity to schedule a discovery consultation with one of the Senior Business Brokers. Over 80% will be warm leads. Consistency is key to appointments and ultimately closed transactions. This is dynamic position combining elements of account management and call centre discipline.

Location: Mississauga, Ontario (In Person Only)
Base Salary: $40,000-$45,000
Realistic Commission/Bonus: $20,000-$35,000
Employment Type: Full-Time | Monday to Friday, 10:00 AM – 6:00 PM

Key Responsibilities
  • Qualifying Leads: Engaging in high-level conversations to understand an owner's "why", discussing the company's services, and identifying if their business meets the valuation criteria.
  • Consultative Setting: Overcoming common objections regarding market timing, confidentiality, and valuation.
  • CRM Management: Maintaining an accurate pipeline of prospective sellers and ensuring seamless hand-offs to the Brokerage team.
  • Strategic Prospecting: Working inbound leads (80%), but also outbound outreach to business owners within specific industries and revenue brackets.
  • Conduct high-volume lead outreach through outbound calling and email campaigns to prospective business owners in the GTA and across Canada. (80% warm)
  • Meet and exceed monthly targets for calls, qualified leads, and booked appointments.
  • Maintain strict schedule adherence.

Requirements
  • 2+ years of experience in a similar, scheduler, or call centre role, preferably in a B2B environment, is a strong asset.
  • The Professional Tone: You can speak confidently with CEOs and founders without sounding like a telemarketer (build strong rapport).
  • High Emotional Intelligence: Selling a business is emotional. You must lead with empathy and discretion.
  • Resilience: You view "not right now" as a timing challenge, not a personal rejection.
  • Proven track record of meeting or exceeding activity quotas and sales deliverables is key.
  • Strong English communication and active listening skills with the ability to articulate complex concepts over the phone clearly is a must.
  • Business background preferred (e.g. sales, accounting, general business knowledge)
  • Self-motivated and diligent - able to make repeated calls and treat leads as individual projects.
  • Comfortable working fully in-office with set expectations/targets.
  • Strong note-taking and organizational skills to relay context effectively.

Benefits
  • Competitive base salary for a similar role.
  • Performance-based incentives based on booked appointments and successful deals.
  • Opportunities for professional development and career advancement into a Broker role.
  • A supportive, professional, and high-energy work environment in the Mississauga office.
  • No benefits are provided in this role at this time.

Other companies may call this role:
Account Executive
Business Development Representative
Growth Specialist
Inside Sales Representative

If you are a highly proficient, effective, and confident Brokerage Relations Associate with the above skills and experience, this may be the role for you. CLICK APPLY below to learn more!


We thank all who apply for this position. We commit to "communicate quickly, communicate often, and communicate well". All applicants will be contacted within 5 business days. No phone calls please.

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We are an equal opportunity employer. We recruit, hire, and promote, both internally and to our clients, without regard to race, national or ethic origin, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics or disability. Accommodations are available for candidates during all aspects of the selection process. IND1