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Client Relations Associate Jobs in Merrillville, IN

Crossroads YMCA

Member Relations Champion

Gary, IN · On-site

$16/hr

The Member Relations Champion supports the mission of the Crossroads YMCA by creating a welcoming, safe, and engaging environment for all members, guests, and staff. This role combines front-line ...

Northern Trust

Associate Relationship Advisor

Chicago, IL · On-site

$99K - $169K/yr

The role encompasses responsibilities for both Account Manager and Associate Relationship Advisor ... Role supports other service team client relationships by coordinating account management. Key ...

CPS

Client Service Associate

Chicago, IL · On-site

$15 - $20.50/hr

Client Service Associate We are seeking a motivated and detail-oriented Client Service Associate to ... This position is ideal for a professional with a strong background in client relations and finance.

5 Legal

Tax Associate/ Special Counsel

Chicago, IL

... for an associate to join their Tax practice in any of their Boston, Chicago, DC, New York, Palo ... client relations skills and experience handling several concurrent ongoing matters. Must have a ...

Omnicom

Senior Associate, Media Relations

Chicago, IL · Hybrid

$66K - $70K/yr

We boast a client roster including some of the worldas most recognised company names in technology ... relations and marketing campaigns, addressing key business imperatives. The Senior Associate will ...

Omnicom

Senior Associate, Media Relations

Chicago, IL · On-site

$66K - $70K/yr

We boast a client roster including some of the world"'s most recognised company names in technology ... relations and marketing campaigns, addressing key business imperatives. The Senior Associate will ...

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Showing results 21-40

All JobsClient Relations Associate JobsClient Relations Associate Jobs in Merrillville, IN

Client Relations Associate information

See Merrillville, IN salary details

$23.3K

$43.9K

$62.4K

How much do client relations associate jobs pay per year?

As of Aug 21, 2026, the average yearly pay for client relations associate in Merrillville, IN is $43,852.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,200.00 and $46,600.00 per year, depending on experience, location, and employer.

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What are the most commonly searched types of Client Relations jobs in Merrillville, IN?

The most popular types of Client Relations jobs in Merrillville, IN are:

What job categories do people searching Client Relations Associate jobs in Merrillville, IN look for?

The top searched job categories for Client Relations Associate jobs in Merrillville, IN are:

What cities near Merrillville, IN are hiring for Client Relations Associate jobs?

Cities near Merrillville, IN with the most Client Relations Associate job openings:

Client Relations Associate jobs near you
Infographic showing various Client Relations Associate job openings in Merrillville, IN as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 16% Part Time, and 6% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $46,191 per year, or $22.2 per hour.

Member Relations Champion

CROSSROADS YOUNG MENS CHRISTIAN ASSOCIATION INC

Gary, IN • On-site

$16/hr

Other

Re-posted 29 days ago

Job description

Pay starts at $16.00 per hour and up based on experience
Join the Membership team at Gary's New YMCA - Built on Hospitality, Wellness, and Community.
POSITION SUMMARY: The Member Relations Champion supports the mission of the Crossroads YMCA by creating a welcoming, safe, and engaging environment for all members, guests, and staff. This role combines front-line member service excellence with peer leadership responsibilities to support departmental operations, drive member satisfaction, and strengthen community through meaningful relationships. The Champion serves as a role model for legendary customer service, supports staff development, and contributes to membership growth and retention efforts.
ESSENTIAL FUNCTIONS:
  1. Effectively model and communicate the mission, vision, and values of the Crossroads YMCA.
  2. Greet, engage, and assist all members, guests, and staff with a positive, relationship-focused approach.
  3. Deliver exceptional service while handling check-ins, membership inquiries, account alerts, and facility tours.
  4. Maintain responsibility for an individual cash drawer and complete accurate shift closeouts.
  5. Conduct cause-driven tours with a goal to exceed tour-to-join closing rate benchmarks.
  6. Communicate membership benefits and upgrades to support retention and member satisfaction.
  7. Build meaningful relationships by getting to know members beyond surface-level interactions and helping connect them with programs, services, and other members.
  8. Resolve complex or escalated member concerns in a calm, solution-focused manner.
  9. Support the onboarding, training, and development of new staff to strengthen team effectiveness.
  10. Collaborate with department leaders to provide administrative support and help ensure consistent, efficient service.
  11. Contribute to team meetings, lead or support planning and delivery of internal training or communication.
  12. Respond to emergency situations per YMCA policy and assist with incident reporting as needed.
  13. Represent the YMCA's core values and support annual campaign efforts through engagement and promotion.
  14. Complete all required compliance and professional development training annually or as assigned.
  15. Perform other duties as assigned to meet the needs of the department or branch.
  16. QUALIFICATIONS:
  1. Minimum age 18 required.
  2. Must be able to work flexible hours including evenings, weekends, and holidays.
  3. Minimum of 12 months of job related experience.
  4. Excellent interpersonal, communication, and problem-solving skills.
  5. Ability to work, relate and communicate effectively to diverse groups of people from all social and economic segments of the community.
  6. Minimum required 18 hours worked per week.
  7. Adept computer skills with CRM experience.

YMCA COMPETENCIES (Team Leader):
The National YMCA Mission:
"To put Christian principles into practice through programs that build healthy spirit, mind, and body for all."
Caring: Fosters a supportive and inclusive team environment. Encourages collaboration and staff well-being.
Honesty: Builds trust by being transparent in decision-making and feedback. Encourages open dialogue.
Respect: Creates a respectful team culture. Resolves conflict with fairness and professionalism
Responsibility: Holds self and team accountable for goals. Provides feedback and supports growth.
WORK ENVIRONMENT & PHYSICAL DEMANDS:
  • Visual, auditory, and verbal ability to communicate effectively.
  • Must have high level of alertness, concentration, and initiative.
  • Ability to lift 20 lbs. and stand, walk, or sit for extended periods of time; occasionally stoop/bend.
  • Work environment involves frequent computer use with standing and some sitting, requiring sustained attention to detail and focus. Regular movement is encouraged to support ergonomic well-being.
  • Maintain a neat and professional appearance at all times.

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