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Client Relations Associate Jobs in Indianapolis, IN

Cabela's

Customer Relations Associate

Noblesville, IN · On-site

$37K - $47K/yr

Customer Relations Associate The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner ...

Bass Pro Shops

Customer Relations Associate

Noblesville, IN · On-site

$37K - $47K/yr

The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care ...

Bass Pro Shops

Customer Relations Associate

Noblesville, IN · On-site

$37K - $47K/yr

The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care ...

OPENLANE

Relationship Associate - Digital Services

Carmel, IN · On-site

$39K - $49K/yr

We are seeking a Relationship Associate - Digital Services with experience in managing accounts, analyzing data, building relationships, and working as part of a team to meet branch goals. You will ...

Allied Universal

Client Manager

Indianapolis, IN · On-site

$61K/yr

Associate's degree in criminal justice, business, or a related field with a minimum of three (3) ... relations and achieving desired results * Ability to maintain a profitable book of business by ...

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All JobsClient Relations Associate JobsClient Relations Associate Jobs in Indianapolis, IN

Client Relations Associate information

See Indianapolis, IN salary details

$23.9K

$45K

$64K

How much do client relations associate jobs pay per year?

As of Aug 7, 2026, the average yearly pay for client relations associate in Indianapolis, IN is $45,011.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,200.00 and $47,800.00 per year, depending on experience, location, and employer.

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.
What are the most commonly searched types of Client Relations jobs in Indianapolis, IN? The most popular types of Client Relations jobs in Indianapolis, IN are:
What job categories do people searching Client Relations Associate jobs in Indianapolis, IN look for? The top searched job categories for Client Relations Associate jobs in Indianapolis, IN are:
What cities near Indianapolis, IN are hiring for Client Relations Associate jobs? Cities near Indianapolis, IN with the most Client Relations Associate job openings:
Client Relations Associate jobs near you

Customer Relations Associate

Cabela's

Noblesville, IN • On-site

$37K - $47K/yr

Other

Dental, Vision, Retirement, PTO

Re-posted 6 hours ago

Cabela's rating

5.7

Company rating: 5.7 out of 10

Based on 102 frontline employees who took The Breakroom Quiz

456th of 731 rated retailers

Job description

Customer Relations Associate

The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers.

Essential Functions:

  • Secures all firearms brought into the store with trigger locks.
  • Checks in all Vendor representatives, completing the necessary visitor log information and controlling the visitor badges.
  • Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
  • Greets all customers as they enter the store in a friendly and outgoing manner.
  • Handles customer's merchandise returns; complete refund / exchange paperwork.
  • Sorts returns by category and return to proper area.
  • Sells appropriate Hunting and Fishing Licenses.
  • Handles and administers all incentive and reward programs.
  • Remains product knowledgeable.
  • Remains aware of advertised sales.
  • Keeps work area clean, neat and well stocked with supplies.
  • Follows all Company Policies and Procedures.
  • Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by:
    • Identifying and evaluating customers' needs
    • Making product recommendations based off this analysis
    • Promoting programs including, but not limited to CLUB Membership, VOC, and In-Store Pick-up.
  • All other duties as assigned.

Experience/Qualifications:

  • Minimum Degree Required: High school diploma or equivalent experience.

Knowledge, Skills, and Ability:

  • Ability to calculate figures such as discounts and make change to customers
  • Ability to communicate in a friendly and professional manner to our customers and other associates
  • Ability to establish and maintain effective working relationships with Management, coworkers and customers
  • Ability to operate computerized Point of Sale register system

Travel Requirements:

  • N/A

Physical Requirements:

  • Constantly stand and/or walk during shift
  • Constantly communicate with others to exchange information
  • Constantly repeat motions that may include the wrists, hands and/or fingers
  • Occasionally ascend or descend ladders, stairs, ramps, etc.
  • Occasionally work in low or high temperatures
  • Occasionally work in noisy environments
  • Light work that includes constantly lifting and moving objects up to 20 pounds, occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed)

Independent Judgement:

  • Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.

Part Time Benefits Summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

  • Dental
  • Vision
  • Voluntary benefits
  • 401k Retirement Savings
  • Paid holidays
  • Paid vacation
  • Bass Pro Cares Fund
  • And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.

What Cabela's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Cabela's logo

About Cabela's

Sourced by ZipRecruiter

Welcome to North America's premier outdoor and conservative company. As an avid young angler, Johnny Morris founded Bass Pro Shops in 1972 on 8 square feet of space in the back of his father's liquor store in Springfield, Missouri. Today, he has earned a reputation as, "the Walt Disney of the Outdoors" as a noted conservationist on a mission to connect everyone with nature. Every day, our extended family of passionate Outfitters provide our customers with genuinely friendly expert service and quality craftsmanship. They are the heart and soul of everything we do.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Springfield, MO, US

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