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Client Relations Associate Jobs in Indianapolis, IN

Bass Pro Shops

Customer Relations Associate

Noblesville, IN · On-site

$37K - $47K/yr

The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care ...

Cabela's

Customer Relations Associate

Noblesville, IN · On-site

$37K - $47K/yr

The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care ...

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All JobsClient Relations Associate JobsClient Relations Associate Jobs in Indianapolis, IN

Client Relations Associate information

See Indianapolis, IN salary details

$23.9K

$45K

$64K

How much do client relations associate jobs pay per year?

As of Aug 30, 2026, the average yearly pay for client relations associate in Indianapolis, IN is $45,011.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,200.00 and $47,800.00 per year, depending on experience, location, and employer.

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What are the most commonly searched types of Client Relations jobs in Indianapolis, IN?

The most popular types of Client Relations jobs in Indianapolis, IN are:

What are popular job titles related to Client Relations Associate jobs in Indianapolis, IN?

For Client Relations Associate jobs in Indianapolis, IN, the most frequently searched job titles are:

What job categories do people searching Client Relations Associate jobs in Indianapolis, IN look for?

The top searched job categories for Client Relations Associate jobs in Indianapolis, IN are:

What cities near Indianapolis, IN are hiring for Client Relations Associate jobs?

Cities near Indianapolis, IN with the most Client Relations Associate job openings:

Client Relations Associate jobs near you

Employee Relations Associate

Indianapolis, IN • On-site

Indiana University Health
Hospitals • 10K+ employees

7.2

Company rating: 7.2 out of 10

Based on 466 frontline employees who took The Breakroom Quiz

344th of 895 rated healthcare providers

People enjoy working here

Good employer

Recommended by students

Learn more about Indiana University Healthexternal

$38K - $47K/yr

Full-time

Posted 12 days ago

Job description

Employee Relations Associate

Our leaders shape strategic initiatives, develop passionate teams, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they do. Indiana University Health is seeking individuals who embody these values to join our Employee Relations team in the role of Employee Relations Associate.

Description

The Employee Relations (ER) Associate provides a broad range of professional employee relations activities including but not limited to employee consulting, conflict resolution, policy interpretation and triage high level employee relations concerns to the appropriate ER Investigator. Interacts with all levels of leadership regarding coaching, legal compliance, and discipline. Works with a great deal of independent discretion in decision making and execution of responsibilities while maintaining a high level of confidentiality.  Works closely with the broader Employee Relations team and regional HR teams to consistently deliver high quality customer service to customers and provide professional representation of the department. Additional responsibilities may include, collaborating and communicating with team members to understand their concerns, counseling and providing guidance and support to the team members and resolving their issues, understand company policies and procedures, aides communication between leaders and team members and resolving issues, and ensuring the company's policies are kept up to date and in line with industry best practices.

Key Relationships

Reports to: Employee Relations Manager

Direct Reports: None

Candidate Qualifications

Candidates for the position will be evaluated according to the following criteria and competencies.

  • Bachelor's Degree preferred.
  • 2-5+ years of proven work experience in Human Resources.
  • 1-3 years of employee relations experience strongly preferred.
  • Knowledge of employment law (e.g. FLSA; COBRA; ADA; FMLA; etc.).
  • Outstanding interpersonal skills.
  • Exceptional written and verbal communication.
  • Ability to analyze data and provide insights for improvement.
  • Excellent organizational skills and attention to detail.
  • Strong problem-solving ability.

Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana's largest employers and the most comprehensive medical system in the state, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation's healthiest states.

IU Health is the largest health system in Indiana with nearly 40,000 team members, 15 hospitals and $8.64 billion in operating revenue. The system's programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants have received national recognition for quality patient care.  IU Health, in partnership with the Indiana University School of Medicine, bring together highly skilled physicians, researchers, and educators into close collaboration to provide world-class care for children and adults and improve the health of patients and communities across Indiana. 

Indiana University Health is dedicated to a fair hiring process and is committed to equal opportunity and nondiscrimination for all individuals, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender identity, expression, sexual orientation, or veteran status.

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