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Client Relations Associate Jobs in Indianapolis, IN

Aerotek

Construction Workforce Manager

Lebanon, IN

$60K - $70K/yr

... client relations, and any onsite team management. This Manager will ensure effective communication among associates, client, and internal stakeholders and partners. Essential Functions: * Oversee and ...

Aerotek

Construction Workforce Manager

Lebanon, IN

... client relations, and any onsite team management. This Manager will ensure effective communication among associates, client, and internal stakeholders and partners. Essential Functions: * Oversee and ...

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All JobsClient Relations Associate JobsClient Relations Associate Jobs in Indianapolis, IN

Client Relations Associate information

See Indianapolis, IN salary details

$23.9K

$45K

$64K

How much do client relations associate jobs pay per year?

As of Aug 18, 2026, the average yearly pay for client relations associate in Indianapolis, IN is $45,011.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,200.00 and $47,800.00 per year, depending on experience, location, and employer.

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What are the most commonly searched types of Client Relations jobs in Indianapolis, IN?

The most popular types of Client Relations jobs in Indianapolis, IN are:

What are popular job titles related to Client Relations Associate jobs in Indianapolis, IN?

For Client Relations Associate jobs in Indianapolis, IN, the most frequently searched job titles are:

What job categories do people searching Client Relations Associate jobs in Indianapolis, IN look for?

The top searched job categories for Client Relations Associate jobs in Indianapolis, IN are:

What cities near Indianapolis, IN are hiring for Client Relations Associate jobs?

Cities near Indianapolis, IN with the most Client Relations Associate job openings:

Client Relations Associate jobs near you

Project Manager - Aviation Engineering

Shrewsberry & Associates LLC

Indianapolis, IN • On-site

Full-time

Posted 24 days ago

Job description

Description:

Position Summary

The Project Manager – Aviation Engineering will provide intermediate-level project management oversight on airport design projects. This role involves developing strong working relationships with airport authorities, state agencies, counties, municipalities, and other consulting firms. The Project Manager must be knowledgeable of FAA criteria and design standards and be able to obtain PE licensure in multiple states.

Responsibilities include ensuring the technical excellence of aviation engineering projects and delivering on-time, within budget outcomes. This position also supports business development and has management responsibilities for aviation engineering projects.


Essential Duties and Responsibilities

Business Development

· Support marketing of Shrewsberry services in assigned geographic areas.

· Participate in client relations management for key clients.

· Assist in proposal development, including scopes of work.

· Contribute to client pursuit presentations.

· Use CRM tools to track pursuit opportunities.

· Meet with clients to gather project requirements.

Management

· Manage and deliver quality aviation projects on time and within budget.

· Mentor and assist junior engineers in preparing final design plans.

· Coordinate and review project team efforts.

· Use project management software for planning and invoicing.

· Oversee overall performance metrics for assigned engineering projects.

· Conduct job hazard analysis and prepare jobsite-specific safety plans in coordination with the Safety Officer.

Technical

· Serve as project lead on specific tasks; manage multiple concurrent projects.

· Define scope, schedules, budgets, and man-hour requirements.

· Identify and mitigate project risks.

· Perform CAD design and drafting.

· Use Civil 3D and AviPlan for modeling and analysis.

· Prepare drainage designs and reports per FAA/local standards.

· Support construction phases including RFIs, submittals, and revisions.

· Coordinate team efforts for project support.

· Manage project scope and amendments.

· Perform airfield civil engineering design from preliminary to final stages.

· Prepare construction documents, maps, reports, and related materials.

· Provide quality control (QC) reviews.

· Conduct site visits to monitor project progress.

· Communicate regularly with clients and attend project meetings.

· Ensure project schedules and budgets are met.

· Develop technical reports, specifications, and final bid packages.

· Lead technical decisions on cost, schedule, and approach.

· Identify variances and implement corrective measures.

Requirements:

Education and/or Experience

· Bachelor’s degree in civil engineering required.

· 6+ years of experience in airside and landside airport design.

· Familiarity with FAA criteria, project management, and client relations.

· Proposal writing, scope development, and budget preparation experience preferred.


We are an equal opportunity employer and believe diversity makes teams better. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.