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Client Relations Associate Jobs in Bloomington, IN

Boca Recovery Center

Alumni Coordinator

Bloomington, IN · On-site

Our team is committed to providing trauma-informed, client-centered services that promote lasting ... relations strongly preferred. * Education & Licensure * Associate's or Bachelor's degree in Human ...

Boca Recovery Center

Alumni Coordinator

Bloomington, IN · On-site

Our team is committed to providing trauma-informed, client-centered services that promote lasting ... relations strongly preferred. * Education & Licensure * Associate's or Bachelor's degree in Human ...

Boca Recovery Center

Alumni Coordinator

Bloomington, IN · On-site

Our team is committed to providing trauma-informed, client-centered services that promote lasting ... relations strongly preferred. * Education & Licensure * Associate's or Bachelor's degree in Human ...

All JobsClient Relations Associate JobsClient Relations Associate Jobs in Bloomington, IN

Client Relations Associate information

See Bloomington, IN salary details

$23.1K

$43.6K

$62K

How much do client relations associate jobs pay per year?

As of Aug 7, 2026, the average yearly pay for client relations associate in Bloomington, IN is $43,557.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $46,200.00 per year, depending on experience, location, and employer.

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.
What job categories do people searching Client Relations Associate jobs in Bloomington, IN look for? The top searched job categories for Client Relations Associate jobs in Bloomington, IN are:
What cities near Bloomington, IN are hiring for Client Relations Associate jobs? Cities near Bloomington, IN with the most Client Relations Associate job openings:
Client Relations Associate jobs near you
Infographic showing various Client Relations Associate job openings in Bloomington, IN as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 11% Part Time, and 6% Contract. Highlights an 75% Physical, 3% Hybrid, and 22% Remote job distribution, with an average salary of $43,557 per year, or $20.9 per hour.

Account Associate - State Farm Agent Team Member

Donna Niese - State Farm Agent

Bloomington, IN • On-site

$45K - $65K/yr

Full-time

Life, Retirement, PTO

Re-posted 16 days ago

Job description

Benefits:
  • Licensing Paid by Agency
  • Salary Plus Commission
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Bloomington, IN and help customers with their insurance and financial services needs, including: 

  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Donna Niese - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:
  • Manage client accounts and update information in the database.
  • Assist clients with policy changes and inquiries.
  • Process insurance claims and follow up with clients on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.