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Client Relations Associate Jobs in Texas (NOW HIRING)

Hexagroup

Public Relations Associate

Houston, TX · On-site +1

We are currently seeking a Part-Time PR Specialist with deep experience in industrial and energy markets to support client-facing communications and media relations. If you are an experienced ...

Hexagroup

Public Relations Associate

Houston, TX · On-site +1

We are currently seeking a Part-Time PR Specialist with deep experience in industrial and energy markets to support client-facing communications and media relations. If you are an experienced ...

Cabela's

Customer Relations - Part Time

Grapevine, TX · On-site

$37K - $46K/yr

Customer Relations Associate The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner ...

ALM First

Associate, Investor Relations

Dallas, TX

Managing Director, Client Experience Job Summary: The Associate, Investor Relations plays a key support and clientfacing role within the firm's noncore investment services business line. This ...

Advatix

CUSTOMER RELATIONSHIP ASSOCIATE (CRA)

Coppell, TX · On-site

$60K - $115K/yr

CUSTOMER RELATIONSHIP ASSOCIATE (CRA) Client : Confidential Client (Transportation Brokerage) | Location : Grapevine, Texas (Onsite) Compensation : $60,000 - $115,000 Qualifications : Freight ...

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All JobsClient Relations Associate JobsClient Relations Associate Jobs in Texas

Client Relations Associate information

See Texas salary details

$23.3K

$43.9K

$62.4K

How much do client relations associate jobs pay per year?

As of Jul 3, 2026, the average yearly pay for client relations associate in Texas is $43,870.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,300.00 and $46,600.00 per year, depending on experience, location, and employer.

What does a customer relations associate do?

A client relations associate manages communication between a company and its clients to ensure satisfaction and address concerns. They often handle inquiries, provide product or service information, and maintain positive relationships using communication tools like email or phone. Strong interpersonal skills and familiarity with customer management software are typically required for this role.

What are Client Relations Associates?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

What does a client relations associate do?

A client relations associate manages communication between a company and its clients to ensure satisfaction and foster long-term relationships. They handle inquiries, resolve issues, and may use customer relationship management (CRM) tools to track interactions. Strong communication skills and attention to detail are essential for success in this role.

How does a Client Relations Associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What are the key skills and qualifications needed to thrive as a Client Relations Associate, and why are they important?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.

What is a client relationship associate job description?

A client relationship associate is responsible for maintaining and strengthening relationships with clients by providing excellent customer service, addressing inquiries, and ensuring client satisfaction. They often use CRM software to track interactions and may assist with onboarding, account management, and resolving issues to support client retention and business growth.

Is a CSA job stressful?

A Client Relations Associate (CSA) role can be stressful due to handling customer inquiries, resolving issues, and maintaining client satisfaction. The level of stress depends on the workload, company environment, and communication skills required, but strong organizational and problem-solving abilities can help manage it effectively.
What are the most commonly searched types of Client Relations jobs in Texas? The most popular types of Client Relations jobs in Texas are:
What job categories do people searching Client Relations Associate jobs in Texas look for? The top searched job categories for Client Relations Associate jobs in Texas are:
What cities in Texas are hiring for Client Relations Associate jobs? Cities in Texas with the most Client Relations Associate job openings:
Client Relations Associate jobs near you
Associate Vice President - Strategic Relations

Associate Vice President - Strategic Relations

RailPros

Irving, TX • On-site, Remote

$37K - $46K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

Who WE are:
RailPros is the premier provider of engineering and diversified safety services to America's rail and transit industry. Driven by a passion for our people, clients, and communities, we are committed to solving our customers' challenges and earning their trust through teamwork, continuous improvement, and service excellence. As a people-first organization, we prioritize the well-being and growth of our employees, fostering a culture of caring and support. We believe that when our people thrive, our company thrives.
Our mission is to enhance mobility, safety, and quality of life for residents, passengers, and partner companies. We do more than just provide services - we are constantly innovating and staying abreast of industry developments to help our customers succeed. Join us in our shared goal of keeping America moving and ensuring customer satisfaction in an environment where your contributions are valued and your growth is encouraged. Apply now and become a part of our exciting journey!
Job Summary:
The Associate Vice President - Strategic Relations is responsible for managing the accounts of our valued freight railroad clients, and other geographically connected accounts for the company. The Associate Vice President - Strategic Relations will focus on growing our service offerings, particularly contract railroad flagging, engineering services, public project management, real estate permitting, and utility observation. This position also acts as a liaison between company executives and management and the management team of freight clients.
Essential Duties & Responsibilities:
• Create and execute a business plan to increase utilization of RailPros' services in the freight railroad market
• Identify, develop, and maintain positive relationships with key account stakeholders at all levels within the assigned client(s)
• Maintain a high level of visibility in the field, meeting representatives at job sites and field offices
• Identify areas for improvement in the customer experience and work with RailPros staff to align service, communication, and technology strategies to satisfy our Service Excellence goal
• Identify revenue opportunities within the assigned client(s) and participate in creating solutions that align with our existing or new service offerings
• Act as liaison for internal and external communications between client(s) and RailPros
• Assist with developing new flagging projects and/or other service offerings, including but not limited to project development, internal and external communication, pilot programs and support and service issues
• Coordinate and develop marketing and advertising campaigns geared toward client needs
• Participate in creating and presenting marketing material to key client stakeholders
• Assist with the identification and resolution of any service-related issues or concerns
• Ensure reporting and communication is frequent and bi-directional between the client and RailPros teams
• Attend industry events to attract new customers and strengthen relationships with current ones.
• Other duties as assigned or required to meet business needs
Knowledge, Skills, & Abilities:
  • Established relationships with management-level peers at BNSF in the Engineering and Procurement functions
  • Deep understanding of BNSF engineering services, both internal and contracted
  • Demonstrated ability to manage multiple projects simultaneously
  • Excellent organizational skills
  • Must be proficient in the use of computers and email and other software commonly employed to develop presentations and promotional materials
  • Proven ability to exercise discretion in the handling of sensitive and/or confidential materials and information
  • Strong skills in presenting and delivering new concepts and methods

Required Education & Experience:
  • At least 10 years of direct work experience with the Engineering and Procurement departments within BNSF and an excellent network within the company and the industry

Preferred Education:
  • Bachelor's degree in Engineering, Business Administration, or a related field

Work Environment:
  • This position operates primarily within the client's environment, such as, job sites, client offices, customer events and on a limited basis at a RailPros facility
  • This position requires the ability to successfully complete all necessary training and exams required to be present on the client's operating property

Why RailPros:
  • Impactful Work: Lead critical compliance initiatives across federal regulations and internal policies that directly impact the safety, reliability, and success of rail operations.
  • Professional Development: Develop your leadership and auditing expertise through hands-on oversight of nationwide safety programs, compliance audits, and process improvement initiatives.
  • Innovative Environment: Work within an innovative and collaborative team that values your contributions and encourages continuous improvement.
  • Career Growth: Benefit from a clear pathway to career advancement and opportunities to grow within a dynamic and expanding organization.

Benefits & Perks:
  • Comprehensive Health Insurance: Includes medical, dental, and vision coverage.
  • Additional Coverage Plans: Accident plan, critical illness plan, and hospital indemnity with employee-to-family coverage.
  • Life & Disability Insurance: Employer-paid with additional voluntary options available.
  • Retirement Savings: 401(k) plan with employer match.
  • Paid Time Off (PTO): Generous vacation and company paid holidays.
  • Wellness Programs: Access to various wellness initiatives and resources.
  • Discount Programs: Exclusive discounts on products and services.
  • Company Merchandise Allowance: Company-funded allowance for our online store.
  • Health Savings Accounts (HSA): With employer match.
  • Health Reimbursement Arrangement (HRA): Employer-funded.
  • Flexible Spending Accounts (FSA): For dependent care expenses.
  • Employee Assistance Programs (EAP): Support for personal and professional challenges.
  • Professional Development: Opportunities for training and career growth.
  • Work-Life Balance: Initiatives designed to support a balanced and fulfilling work life.

Join RailPros for a fulfilling career in a thriving and stable industry. Our core valuesdrive us to excel as a team, prioritize customer satisfaction, and adapt to industry changes swiftly. Be part of a passionate and dedicated team that values continuous improvement, trust, and problem-solving. Apply now for an opportunity to contribute to our success.
Equal Employment Opportunity (EEO):
RailPros provides equal employment opportunities to all qualified candidates, regardless of race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. We are committed to making reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities unless such accommodations would impose undue hardship on our business operations. If you are considering applying for a job and require a reasonable accommodation in accordance with the ADA, please reach out to us at peopleoperations@railpros.com. We value diversity and strive to create an inclusive environment for all employees.
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