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Client Relations Associate Jobs in Austin, TX (NOW HIRING)

JAMS, Inc.

Associate Business Manager

Austin, TX · On-site

Leads, coaches, and develops associates. Leads the performance and delivery of client service ... solutions that can improve client relations and client service. (Preferred proficiency)

Allied Universal

Client Manager Security

Austin, TX · On-site

Associate's degree in criminal justice, business, or a related field with a minimum of three (3) ... relations and achieving desired results * Ability to maintain a profitable book of business by ...

Allied Universal

Client Manager Security

Austin, TX

Associate's degree in criminal justice, business, or a related field with a minimum of three (3) ... relations and achieving desired results * Ability to maintain a profitable book of business by ...

Allied Universal

Client Manager Security

Austin, TX · On-site

Associate's degree in criminal justice, business, or a related field with a minimum of three (3) ... relations and achieving desired results * Ability to maintain a profitable book of business by ...

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All JobsClient Relations Associate JobsClient Relations Associate Jobs in Austin, TX

Client Relations Associate information

See Austin, TX salary details

$24.8K

$46.7K

$66.4K

How much do client relations associate jobs pay per year?

As of Jul 24, 2026, the average yearly pay for client relations associate in Austin, TX is $46,675.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,600.00 and $49,600.00 per year, depending on experience, location, and employer.

What does a customer relations associate do?

A client relations associate manages communication between a company and its clients to ensure satisfaction and address concerns. They often handle inquiries, provide product or service information, and maintain positive relationships using communication tools like email or phone. Strong interpersonal skills and familiarity with customer management software are typically required for this role.

What are Client Relations Associates?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

What does a client relations associate do?

A client relations associate manages communication between a company and its clients to ensure satisfaction and foster long-term relationships. They handle inquiries, resolve issues, and may use customer relationship management (CRM) tools to track interactions. Strong communication skills and attention to detail are essential for success in this role.

How does a Client Relations Associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What are the key skills and qualifications needed to thrive as a Client Relations Associate, and why are they important?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.

What is a client relationship associate job description?

A client relationship associate is responsible for maintaining and strengthening relationships with clients by providing excellent customer service, addressing inquiries, and ensuring client satisfaction. They often use CRM software to track interactions and may assist with onboarding, account management, and resolving issues to support client retention and business growth.

Is a CSA job stressful?

A Client Relations Associate (CSA) role can be stressful due to handling customer inquiries, resolving issues, and maintaining client satisfaction. The level of stress depends on the workload, company environment, and communication skills required, but strong organizational and problem-solving abilities can help manage it effectively.
What are the most commonly searched types of Client Relations jobs in Austin, TX? The most popular types of Client Relations jobs in Austin, TX are:
What are popular job titles related to Client Relations Associate jobs in Austin, TX? For Client Relations Associate jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Client Relations Associate jobs in Austin, TX look for? The top searched job categories for Client Relations Associate jobs in Austin, TX are:
What cities near Austin, TX are hiring for Client Relations Associate jobs? Cities near Austin, TX with the most Client Relations Associate job openings:
Client Relations Associate jobs near you
Infographic showing various Client Relations Associate job openings in Austin, TX as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $46,718 per year, or $22.5 per hour.
Investor Relations Associate

Investor Relations Associate

Capital Factory

Austin, TX

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

Job description

The Investor Relations Associate will get to know every active investor in Texas and help facilitate millions in venture capital funding by connecting our portfolio founders to angels and venture investors.  You will be responsible for the execution of key Investor Relations programs including Investor Office Hours, helping portfolio startups understand different fundraising options and access IR resources, onboarding new investors into our community, and assisting with the launch of new IR initiatives. You'll use Capital Factory's network of active investors and proprietary software tools to curate matches between investors and founders. You'll get three years of venture capital experience in a year by observing large volumes of early stage companies and learning how VCs view and evaluate potential investments. 

Capital Factory attracts the best startups in the state and connects them with exactly who they need to grow their business - whether that's their next partner, mentor, client, employee or investor. Our Ventures Team facilitates all of these interactions - and we're seeking a strong leader with a proven background in the startup community to optimize and grow our programming opportunities across Texas. 

What you will do...

  • You'll make valuable introductions between founders and investors when there is mutual interest. 
  • Be the primary point-of-contact for investors, building a long term relationship. You'll be responsible for sharing relevant startups, events, and other opportunities with them, and tracking their engagement.
  • Organize office hours, in-person and virtual, for investors to meet with relevant portfolio founders.
  • Network with venture capitalists and angel investors to establish deal flow relationships with them.
  • Attend events with investors and introduce new portfolio companies.
  • Take calls and meetings with investors to better understand their investment thesis and which companies to introduce them to.
  • Make over a dozen curated introductions between investors and our portfolio founders everyday.
  • Attend our weekly Ventures Team Sync, Investor Relations Sync and other relevant meetings. 
  • Attend our monthly First Look events. 

Requirements

You'll know you're successful if...

  • Our Founders have an exceptional experience and receive meaningful value from connections made with our investor network.
  • Our Investor Office Hours program continues to grow and meetings have a 90%+ utilization rate.
  • Investors rave about the startups they meet with. 
  • You build strong relationships with our VIP stakeholders and receive introductions to new investors on a regular basis. You work with high-level professionals and don't get intimidated easily.
  • Assigned tasks are completed in a timely manner with minimal mistakes and your team trusts you to execute independently.
  • You have a productive and collaborative relationship with all internal teams, especially the Mentor, Venture Programs, and Ops Teams. 

About you...

  • You have experience with the startup and technology markets.
  • You have a basic understanding of startup funding terms, options, and mechanisms.
  • You like using data to understand problems and make connections.
  • You are organized and plan ahead, but you don't get stressed out when things change at the last minute. Because they will. You roll with it.
  • You have a proven ability to manage multiple projects at a time while paying strict attention to detail.
  • You have the ability to deliver high quality work, on time, in a dynamic organization under time pressure.
  • You are able to work at least 45 hours per week. You do what it takes to get the job done!  
  • You plan to stay in Texas and fully commit to this position for 2+ years.

Benefits

  • 4 weeks paid time off (one week is between Christmas and New Year's) 
  • Personal health, vision and dental insurance paid 100% by Capital Factory
  • Additional benefits such as 401k program (50% company matching), life insurance, short & long term disability and and employee assistance program
  • Parental leave including 10 weeks paid leave for birthing parents and 4 weeks paid leave for non-birthing parents
  • $1,000 personal innovation budget on your first year anniversary and then an additional $500 each anniversary thereafter
  • Coworking membership at Capital Factory with garage parking space, metro pass, or rideshare credits and access to the onsite gym
  • A priceless network

About our team...

  • We have a passion for startups and technology
  • We have excellent written and verbal communication skills
  • We are professional and presentable and greet everyone cheerfully. We're ready to deal with an immature student, a pushy salesperson, top VCs, a fortune 500 CEO, and even the President of the United States.
  • We are excited to work in downtown Austin and have reliable transportation.
  • We have a quiet place with fast internet where we can work remotely.
  • We have a reliable laptop computer and smartphone.
  • We are security aware. We have a passcode on our computers and phones and use a password manager.
  • We are available during SXSW (Spring Break) and Startup Week (the week before Austin City Limits Music Fest).
  • We get to Inbox Zero every day.

About Capital Factory

Capital Factory is the center of gravity for entrepreneurs in Texas, the number one startup state in the U.S. Hundreds of thousands of entrepreneurs, programmers, and designers gather day and night, in-person and online for meetups, classes, and coworking. With boots on the ground in Austin, Dallas, Houston and San Antonio, we meet the best entrepreneurs in Texas and introduce them to their first investors, employees, mentors, and customers. According to Pitchbook, Capital Factory has been the most active investor in Texas since 2010.

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