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Client Relations Associate Jobs in Pennsylvania (NOW HIRING)

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HOA Attorney

Philadelphia, PA · On-site

$120K - $160K/yr

This role is ideal for a seasoned practitioner who values client relations transactional work and long-term professional stability within a supportive firm environment. Responsibilities * Conduct ...

Legion Consulting Inc

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Retail Sales Associate

Willow Grove, PA · On-site

$100 - $700/wk

Legion Consulting Inc. is hiring a Retail Sales Associate to assist in daily operations, coach ... Training in leadership, marketing analytics, and client relations You'll Succeed If You * Have ...

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All JobsClient Relations Associate JobsClient Relations Associate Jobs in Pennsylvania

Client Relations Associate information

See Pennsylvania salary details

$25.1K

$47.2K

$67.2K

How much do client relations associate jobs pay per year?

As of Aug 17, 2026, the average yearly pay for client relations associate in Pennsylvania is $47,202.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,100.00 and $50,100.00 per year, depending on experience, location, and employer.

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What are the most commonly searched types of Client Relations jobs in Pennsylvania?

The most popular types of Client Relations jobs in Pennsylvania are:

What are popular job titles related to Client Relations Associate jobs in Pennsylvania?

For Client Relations Associate jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Client Relations Associate jobs in Pennsylvania look for?

The top searched job categories for Client Relations Associate jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Client Relations Associate jobs?

Cities in Pennsylvania with the most Client Relations Associate job openings:

Client Relations Associate jobs near you
Infographic showing various Client Relations Associate job openings in Pennsylvania as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, and 5% Contract. Highlights an 70% Physical, 4% Hybrid, and 26% Remote job distribution, with an average salary of $47,202 per year, or $22.7 per hour.

Relationship Associate 2- Pittsburgh, PA

Fnbcorp

Pittsburgh, PA

$38K - $48K/yr

Full-time

Posted 10 days ago

Job description

Primary Office Location:4220 William Penn Highway. Monroeville, Pennsylvania. 15146.Join our team. Make a difference - for us and for your future.

Position Title: Relationship Associate 2

Business Unit: WM - FNIS

Reports to: Varies Based on Assignment

Position Overview:

This position is responsible for assisting the assigned Financial Advisors with the objective of maximizing the FA's time spend in client facing business opportunities. The CSR2 provides an enhanced level of support in line with their experience, licensing and securities registration. The CSR2 partners with their assigned FAs in the development and execution of the FAs business practice model designed to (1) provide the highest quality of service to every client and (2) maintain consistent, pro-active client contact.

Primary Responsibilities:

Reviews documentation for new account and existing account servicing transactions for completeness and accuracy. Submits documentation for processing and sales review. Maintains appropriate records required for all transactions. Initiates Redtail Workflow to follow through to confirm all elements of a transaction are successfully implemented in a timely manner.

Interacts independently with customers regarding service issues and provides advice and follow up within the scope of authority, licensing and registration, and abilities to resolve account maintenance and service issues. May independently take and enter unsolicited trade order instructions from clients within their scope of authority, licensing and registration, and abilities.

Assists Financial Advisor(s) with development and coordination of business plan elements. Responsible for the execution of proactive, consistent client contact process to increase client retention. The SA also uses the contact process and other resources to independently data mine the book for opportunities with existing clients for expansion of wallet share and increase client retention.

Maintains their own set of compliance-required files. Completes all required continuing education such as Bank, Broker/Dealer and State Insurance Department on time to keep all licenses and registrations current.

Regularly reviews appropriate reporting systems (Items for Attention, Submitted Business, Pinpoint, etc.) to identify transaction and account processing issues and other service related items. Independently determines if items can be cleared without FA involvement.

Enters branch revenue crediting based on information received from the FA. At FA(s) direction, responsible for initiating and monitoring the movement of funds through the FNB IS Settlement account to fund investments in a timely manner. At FA(s) discretion, may assist with updating branch referrals.

Creates and maintains client files and records. CSR is responsible for administration of the FA's Redtail records to ensure client information, segmentation ratings and branch assignments are current.

Performs other related duties and projects as assigned.

All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.

F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:

Associates

Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:

3

Skills Required to Perform the Primary Responsibilities of this Position:

Excellent project management skills

Excellent communication skills, both written and verbal

Excellent organizational, analytical and interpersonal skills

Excellent customer service skills

Ability to use a personal computer and job-related software

MS Word - Intermediate Level

MS Excel - Intermediate Level

MS PowerPoint - Basic Level

BA or BS preferred.

Experience in investment industry preferred.

Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:

Valid Drivers License

Life/Heath state insurance licenses & FINRA Series 7/63 (Series 65 or 66 preferred) registrations.

Physical Requirements or Work Conditions Beyond Traditional Office Work:

N/A


Equal Employment Opportunity (EEO):

It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.

FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.

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