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Client Relations Associate Jobs in Allentown, PA

The Beauty Institute

Guest Services Associate

Stroudsburg, PA · On-site

$14.25 - $17.25/hr

Build and Maintain client relations through excellent customer service and promotion * Handle ... Generate Daily Reports Job Requirements Successful Guest Services Associate candidates will possess ...

Parkhurst Dining

Catering Manager

Easton, PA

ESSENTIAL FUNCTIONS Guest & Client Relations: * Visits all catered events throughout the day to ... Bachelor's or Associate's degree in Hospitality Management, Culinary, or related field. Benefits:

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All JobsClient Relations Associate JobsClient Relations Associate Jobs in Allentown, PA

Client Relations Associate information

See Allentown, PA salary details

$24.8K

$46.6K

$66.4K

How much do client relations associate jobs pay per year?

As of Aug 22, 2026, the average yearly pay for client relations associate in Allentown, PA is $46,637.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,600.00 and $49,500.00 per year, depending on experience, location, and employer.

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What are the most commonly searched types of Client Relations jobs in Allentown, PA?

The most popular types of Client Relations jobs in Allentown, PA are:

What job categories do people searching Client Relations Associate jobs in Allentown, PA look for?

The top searched job categories for Client Relations Associate jobs in Allentown, PA are:

What cities near Allentown, PA are hiring for Client Relations Associate jobs?

Cities near Allentown, PA with the most Client Relations Associate job openings:

Client Relations Associate jobs near you
Infographic showing various Client Relations Associate job openings in Allentown, PA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 12% Part Time, and 6% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $46,637 per year, or $22.4 per hour.

Guest Services Associate

The Beauty Institute

Stroudsburg, PA • On-site

$14.25 - $17.25/hr

Full-time

Re-posted 20 days ago

Job description

The Beauty Institute - Stroudsburg is currently looking to add to our team at our campus in Stroudsburg, PA.  The right candidate will have excellent communication and customer service skills, a positive attitude and be a team player.  As the first face seen when anyone comes through our doors, we look to our Guest Services Associate to continually be proactive in creating a pleasant atmosphere.  The goal is to always maintain a positive environment for our students, teachers and clients.
  
Responsibilities Include:

  • Greet Clients
  • Schedule Appointments
  • Book clients to achieve salon goals
  • Build and Maintain client relations through excellent customer service and promotion
  • Handle Client Check-Ins and Check-Outs
  • Answer Phones
  • Assist with Inventory and Placing Orders
  • Maintain a pleasant environment for students, teachers, and clients
  • Generate Daily Reports

Job Requirements

Successful Guest Services Associate candidates will possess the following qualities:

  • Positive Attitude
  • Be a Team Player
  • Support the School 
  • Enthusiastic Personality
  • Customer Service Oriented

Apply