The Employee Relations Associate Analyst is an entry-level position responsible for providing case management support through all phases of Employee Relations investigations, under the supervision of ...
New
The Employee Relations Associate Analyst is an entry-level position responsible for providing case management support through all phases of Employee Relations investigations, under the supervision of ...
New
The Employee Relations Associate Analyst is an entry-level position responsible for providing case management support through all phases of Employee Relations investigations, under the supervision of ...
New
Welcome every client with a polished, friendly, and professional presence * Answer calls, respond to inquiries, and manage appointment bookings with care * Promote spa services, skincare products ...
Welcome every client with a polished, friendly, and professional presence * Answer calls, respond to inquiries, and manage appointment bookings with care * Promote spa services, skincare products ...
Welcome every client with a polished, friendly, and professional presence * Answer calls, respond to inquiries, and manage appointment bookings with care * Promote spa services, skincare products ...
Welcome every client with a polished, friendly, and professional presence * Answer calls, respond to inquiries, and manage appointment bookings with care * Promote spa services, skincare products ...
Welcome every client with a polished, friendly, and professional presence * Answer calls, respond to inquiries, and manage appointment bookings with care * Promote spa services, skincare products ...
Welcome every client with a polished, friendly, and professional presence * Answer calls, respond to inquiries, and manage appointment bookings with care * Promote spa services, skincare products ...
Stuart, FL · On-site
$2.50/mo
Welcome every client with a polished, friendly, and professional presence * Answer calls, respond to inquiries, and manage appointment bookings with care * Promote spa services, skincare products ...
Stuart, FL · On-site
$2.50/mo
Welcome every client with a polished, friendly, and professional presence * Answer calls, respond to inquiries, and manage appointment bookings with care * Promote spa services, skincare products ...
Welcome every client with a polished, friendly, and professional presence * Answer calls, respond to inquiries, and manage appointment bookings with care * Promote spa services, skincare products ...
Welcome every client with a polished, friendly, and professional presence * Answer calls, respond to inquiries, and manage appointment bookings with care * Promote spa services, skincare products ...
Welcome every client with a polished, friendly, and professional presence * Answer calls, respond to inquiries, and manage appointment bookings with care * Promote spa services, skincare products ...
Welcome every client with a polished, friendly, and professional presence * Answer calls, respond to inquiries, and manage appointment bookings with care * Promote spa services, skincare products ...
Tallahassee, FL · On-site
$2.50/mo
Welcome every client with a polished, friendly, and professional presence * Answer calls, respond to inquiries, and manage appointment bookings with care * Promote spa services, skincare products ...
Tallahassee, FL · On-site
$2.50/mo
Welcome every client with a polished, friendly, and professional presence * Answer calls, respond to inquiries, and manage appointment bookings with care * Promote spa services, skincare products ...
Welcome every client with a polished, friendly, and professional presence * Answer calls, respond to inquiries, and manage appointment bookings with care * Promote spa services, skincare products ...
Welcome every client with a polished, friendly, and professional presence * Answer calls, respond to inquiries, and manage appointment bookings with care * Promote spa services, skincare products ...
Melbourne, FL · On-site
$2.50/mo
Welcome every client with a polished, friendly, and professional presence * Answer calls, respond to inquiries, and manage appointment bookings with care * Promote spa services, skincare products ...
Melbourne, FL · On-site
$2.50/mo
Welcome every client with a polished, friendly, and professional presence * Answer calls, respond to inquiries, and manage appointment bookings with care * Promote spa services, skincare products ...
Tampa, FL · On-site
$2.50/mo
Welcome every client with a polished, friendly, and professional presence * Answer calls, respond to inquiries, and manage appointment bookings with care * Promote spa services, skincare products ...
Tampa, FL · On-site
$2.50/mo
Welcome every client with a polished, friendly, and professional presence * Answer calls, respond to inquiries, and manage appointment bookings with care * Promote spa services, skincare products ...
Welcome every client with a polished, friendly, and professional presence * Answer calls, respond to inquiries, and manage appointment bookings with care * Promote spa services, skincare products ...
Welcome every client with a polished, friendly, and professional presence * Answer calls, respond to inquiries, and manage appointment bookings with care * Promote spa services, skincare products ...
Welcome every client with a polished, friendly, and professional presence * Answer calls, respond to inquiries, and manage appointment bookings with care * Promote spa services, skincare products ...
Welcome every client with a polished, friendly, and professional presence * Answer calls, respond to inquiries, and manage appointment bookings with care * Promote spa services, skincare products ...
Welcome every client with a polished, friendly, and professional presence * Answer calls, respond to inquiries, and manage appointment bookings with care * Promote spa services, skincare products ...
Welcome every client with a polished, friendly, and professional presence * Answer calls, respond to inquiries, and manage appointment bookings with care * Promote spa services, skincare products ...
Sarasota, FL · On-site
$2.50/mo
Welcome every client with a polished, friendly, and professional presence * Answer calls, respond to inquiries, and manage appointment bookings with care * Promote spa services, skincare products ...
Sarasota, FL · On-site
$2.50/mo
Welcome every client with a polished, friendly, and professional presence * Answer calls, respond to inquiries, and manage appointment bookings with care * Promote spa services, skincare products ...
Jacksonville, FL · On-site
$2.50/mo
Welcome every client with a polished, friendly, and professional presence * Answer calls, respond to inquiries, and manage appointment bookings with care * Promote spa services, skincare products ...
Jacksonville, FL · On-site
$2.50/mo
Welcome every client with a polished, friendly, and professional presence * Answer calls, respond to inquiries, and manage appointment bookings with care * Promote spa services, skincare products ...
Welcome every client with a polished, friendly, and professional presence * Answer calls, respond to inquiries, and manage appointment bookings with care * Promote spa services, skincare products ...
Welcome every client with a polished, friendly, and professional presence * Answer calls, respond to inquiries, and manage appointment bookings with care * Promote spa services, skincare products ...
Orlando, FL · On-site
$2.50/mo
Welcome every client with a polished, friendly, and professional presence * Answer calls, respond to inquiries, and manage appointment bookings with care * Promote spa services, skincare products ...
Orlando, FL · On-site
$2.50/mo
Welcome every client with a polished, friendly, and professional presence * Answer calls, respond to inquiries, and manage appointment bookings with care * Promote spa services, skincare products ...
$36K - $45K/yr
Will work as a member of the Operations staff on the Athlete Relations team to lend support and ... Must have articulate speech, proper business writing skills, ability to listen to client and ...
$36K - $45K/yr
Will work as a member of the Operations staff on the Athlete Relations team to lend support and ... Must have articulate speech, proper business writing skills, ability to listen to client and ...
Miramar, FL · On-site
$36K - $45K/yr
Will work as a member of the Operations staff on the Athlete Relations team to lend support and ... Must have articulate speech, proper business writing skills, ability to listen to client and ...
Miramar, FL · On-site
$36K - $45K/yr
Will work as a member of the Operations staff on the Athlete Relations team to lend support and ... Must have articulate speech, proper business writing skills, ability to listen to client and ...
$18.7K - $21.5K
0% of jobs
$21.5K - $24.4K
2% of jobs
$24.4K - $27.2K
7% of jobs
$29.9K is the 25th percentile. Wages below this are outliers.
$27.2K - $30.1K
17% of jobs
The median wage is $32.6K / yr.
$30.1K - $32.9K
27% of jobs
$32.9K - $35.8K
18% of jobs
$36.6K is the 75th percentile. Wages above this are outliers.
$35.8K - $38.7K
12% of jobs
$38.7K - $41.5K
6% of jobs
$41.5K - $44.4K
5% of jobs
$44.4K - $47.2K
3% of jobs
$47.2K - $50.1K
2% of jobs
$18.7K
$35.2K
$50.1K
| Aspect | Client Relations Associate | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles prefer bachelor's degree | High school diploma or equivalent; some roles may prefer associate's or bachelor's |
| Work Environment | Office settings, client meetings, account management | Call centers, retail, online support |
| Employer & Industry Usage | Financial services, consulting, B2B companies | Retail, telecommunications, hospitality |
| Common Search & Comparison | Client Relations Associate vs Customer Service Representative |
The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

$56K - $78K/yr
Other
Medical, Dental, Vision, Life, Retirement, PTO
Posted 2 days ago
The Employee Relations Associate Analyst is an entry-level position responsible for providing case management support through all phases of Employee Relations investigations, under the supervision of an Employee Relations Advisor and in coordination with the Employee Relations team. The overall objective of this role is to assist in the development and implementation of workplace policies, programs and enhancements to maintain and increase employee engagement.
Responsibilities:
Responsible for entering new cases and updating status on existing cases related to each investigation/matter into the Employee Relations case management data-base, IE: ServiceNow
Assists in the preparation of investigation plans
Gathers and analyzes data, which may include; emails, compensation, performance management, diversity, and staffing information, relevant to an investigation
Participates in and takes notes during investigative interviews with employees
Assists with final investigative report writing
Works closely with and assists Employee Relations team members responsible for reporting on portfolio of work
May participate in project work as needed
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
2-5 years relevant experience
Experience in investigation support or related work
Proven work ethic and ability to self-start
Exceptional organizational skills
Ability to analyze and draw conclusions from data
Ability to multi-task and prioritize assignments with strong attention to detail
Ability to work independently and in a team environment
Strong written and verbal communication skills
Sound judgment and discretion with respect to handling sensitive/highly confidential information
Word, Excel, PowerPoint and data base entry skills a must
Education:
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Job Family Group:
Human Resources
Job Family:
Employee Relations
Time Type:
Full time
Primary Location:
Tampa Florida United States
Primary Location Full Time Salary Range:
$56,020.00 - $78,180.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Most Relevant Skills
Please see the requirements listed above.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
Anticipated Posting Close Date:
Jun 19, 2026
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .
View Citi’s EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy) and the Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) poster.
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.