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Client Program Manager Jobs in Grand Rapids, MI (NOW HIRING)

Whether it's shaping benefit strategies, designing wellbeing programs, or advising on workforce ... We assist Client Service Managers with the preparation of RFPs, coordinate vendor responses, and ...

Therapist

Grand Rapids, MI

$67K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Collaboration with the Program Manager and other team members is essential to maintain effective ... This position may include both telehealth and in-person sessions, depending on client and program ...

Therapist

Grand Rapids, MI · On-site

$67K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Collaboration with the Program Manager and other team members is essential to maintain effective ... This position may include both telehealth and in-person sessions, depending on client and program ...

... client programs - translating leadership priorities into a concrete, sequenced roadmap and being ... Manage Stakeholders & Advocate: Serve as the senior point of contact for AI enablement across ...

Client Director - Business Insurance

Grand Rapids, MI · On-site

$120 - $160/hr

  • Medical

  • Retirement

... client management responsibilities. * Experience establishing strategy and direction for commercial programs. * Ability to coordinate multiple projects while ensuring timely and accurate client ...

Showing results 41-60

Client Program Manager information

See Grand Rapids, MI salary details

$8

$50

$79

How much do client program manager jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for client program manager in Grand Rapids, MI is $50.21, according to ZipRecruiter salary data. Most workers in this role earn between $33.46 and $64.52 per hour, depending on experience, location, and employer.

How does a client program manager typically collaborate with internal teams to ensure client satisfaction?

Client Program Managers act as key liaisons between clients and various internal departments, such as sales, operations, and product development. They facilitate regular meetings to align project goals, address client feedback, and resolve any issues that arise during program execution. By fostering clear communication and cross-functional teamwork, Client Program Managers help ensure that deliverables meet client expectations while staying on schedule and within budget.

What are the key skills and qualifications needed to thrive as a client program manager, and why are they important?

To thrive as a Client Program Manager, you need strong project management abilities, organizational skills, and experience in client relationship management, often backed by a relevant degree and industry experience. Familiarity with project management software (like Asana, Jira, or MS Project) and certifications such as PMP or CAPM are commonly required. Excellent communication, problem-solving, and leadership abilities help you build trust with clients and manage cross-functional teams. These skills ensure successful program delivery, client satisfaction, and the ability to navigate complex project requirements.

What is the average salary for a client program manager?

The average salary for a client program manager typically ranges from $80,000 to $130,000 annually, depending on experience, location, and industry. Senior roles or those in high-demand sectors may offer higher compensation, often including bonuses and benefits.

What is the difference between Client Program Manager vs Project Coordinator?

AspectClient Program ManagerProject Coordinator
CredentialsTypically requires a bachelor's degree, PMP or similar certifications often preferredUsually requires a bachelor's degree; certifications are optional
Work EnvironmentManages multiple projects and client relationships, often in corporate or consulting settingsSupports project teams by coordinating tasks, often in office or on-site environments
Employer & Industry UsageCommon in consulting, IT, marketing, and service industriesWidely used across industries for project support roles

The Client Program Manager oversees multiple client projects, focusing on strategic management and client satisfaction, while the Project Coordinator handles day-to-day project tasks and coordination. Both roles require strong organizational skills, but the Program Manager has a broader scope and more strategic responsibilities.

What does a client program manager do?

A client program manager oversees the planning, execution, and delivery of projects for clients, ensuring they meet scope, budget, and timeline requirements. They coordinate between internal teams and clients, manage stakeholder expectations, and utilize project management tools to track progress and resolve issues.
What job categories do people searching Client Program Manager jobs in Grand Rapids, MI look for? The top searched job categories for Client Program Manager jobs in Grand Rapids, MI are:
What cities near Grand Rapids, MI are hiring for Client Program Manager jobs? Cities near Grand Rapids, MI with the most Client Program Manager job openings:

Client Associate

Gallagher

Grand Rapids, MI • On-site

Full-time

Posted 19 days ago


Arthur J. Gallagher & Co. rating

7.6

Company rating: 7.6 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

210th of 306 rated insurance


Job description

Introduction
At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.
 

Overview

As the Client Associate you will develop industry knowledge and skills to support account teams in delivering exceptional service to Gallagher’s clients. You will work alongside experienced team members as you learn the business. Through hands on learning, you will gain the knowledge, skills and abilities to make client-related decisions independently.


How you'll make an impact
  • You learn and support the employee benefits Client Service Cycle to ensure a seamless renewal process and help our team retain business
  • We will teach you about Gallagher’s vast network of resources to improve efficiency and effectiveness in delivering client materials
  • You familiarize yourself with the insurance industry and the GBS Professional Standards, including our "Peer Review" process that ensures quality in client deliverables
  • We assist Client Service Managers with the preparation of RFPs, coordinate vendor responses, and create client presentations
  • You observe how to effectively present in open enrollment meetings, participate on client calls, and reply to clients via email
  • You establish positive relationships in your office and support with administrative tasks as needed
  • You will maintain up-to-date records in the Document Management System (DMS)
  • You complete all GBS Employee Benefits curriculum and learn from your team
  • We ask our team to exemplify the highest ethical standards, promote ethical behavior and uphold The Gallagher Way

About You

Required: High School diploma/equivalent plus 1 year directly applicable experience. Proficiency in Microsoft Office and basic math skills. 
Preferred: Associate's degree, professional certification, or equivalent training and experience preferred. Previous experience managing client relationships.
Behaviors: Exceptional organizational skills, Proficient in using technology as a tool to maximize productivity and quality. Strong written and verbal communication skills.


Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

  • Competitive compensation
  • Comprehensive benefits programs designed to support your well-being 
  • Career development opportunities and ongoing learning 
  • A collaborative, people-first culture with accessible leadership 
  • The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Qualifications:

Required: High School diploma/equivalent plus 1 year directly applicable experience. Proficiency in Microsoft Office and basic math skills. 
Preferred: Associate's degree, professional certification, or equivalent training and experience preferred. Previous experience managing client relationships.
Behaviors: Exceptional organizational skills, Proficient in using technology as a tool to maximize productivity and quality. Strong written and verbal communication skills.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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