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Client Program Manager Jobs in Cincinnati, OH (NOW HIRING)

Paychex

Public Relations Program Manager II

Cincinnati, OH · On-site +1

$83K - $115K/yr

This is an exciting time to join our team as we continue to invest in innovation, simplify client ... Works in partnership with the manager of Public Relations to implement the company's public ...

Beech Acres

Manager, Client Experience

Cincinnati, OH · On-site

$64K - $80K/yr

All of our programs are founded in our Natural Strength Parenting™ framework which enables ... The Manager, Client Experience, will work collaboratively across departments to strengthen ...

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Client Program Manager information

See Cincinnati, OH salary details

$8

$52

$83

How much do client program manager jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for client program manager in Cincinnati, OH is $52.77, according to ZipRecruiter salary data. Most workers in this role earn between $35.19 and $67.79 per hour, depending on experience, location, and employer.

How does a client program manager typically collaborate with internal teams to ensure client satisfaction?

Client Program Managers act as key liaisons between clients and various internal departments, such as sales, operations, and product development. They facilitate regular meetings to align project goals, address client feedback, and resolve any issues that arise during program execution. By fostering clear communication and cross-functional teamwork, Client Program Managers help ensure that deliverables meet client expectations while staying on schedule and within budget.

What are the key skills and qualifications needed to thrive as a client program manager, and why are they important?

To thrive as a Client Program Manager, you need strong project management abilities, organizational skills, and experience in client relationship management, often backed by a relevant degree and industry experience. Familiarity with project management software (like Asana, Jira, or MS Project) and certifications such as PMP or CAPM are commonly required. Excellent communication, problem-solving, and leadership abilities help you build trust with clients and manage cross-functional teams. These skills ensure successful program delivery, client satisfaction, and the ability to navigate complex project requirements.

What is the average salary for a client program manager?

The average salary for a client program manager typically ranges from $80,000 to $130,000 annually, depending on experience, location, and industry. Senior roles or those in high-demand sectors may offer higher compensation, often including bonuses and benefits.

What is the difference between Client Program Manager vs Project Coordinator?

AspectClient Program ManagerProject Coordinator
CredentialsTypically requires a bachelor's degree, PMP or similar certifications often preferredUsually requires a bachelor's degree; certifications are optional
Work EnvironmentManages multiple projects and client relationships, often in corporate or consulting settingsSupports project teams by coordinating tasks, often in office or on-site environments
Employer & Industry UsageCommon in consulting, IT, marketing, and service industriesWidely used across industries for project support roles

The Client Program Manager oversees multiple client projects, focusing on strategic management and client satisfaction, while the Project Coordinator handles day-to-day project tasks and coordination. Both roles require strong organizational skills, but the Program Manager has a broader scope and more strategic responsibilities.

What does a client program manager do?

A client program manager oversees the planning, execution, and delivery of projects for clients, ensuring they meet scope, budget, and timeline requirements. They coordinate between internal teams and clients, manage stakeholder expectations, and utilize project management tools to track progress and resolve issues.
What are popular job titles related to Client Program Manager jobs in Cincinnati, OH? For Client Program Manager jobs in Cincinnati, OH, the most frequently searched job titles are:
What job categories do people searching Client Program Manager jobs in Cincinnati, OH look for? The top searched job categories for Client Program Manager jobs in Cincinnati, OH are:
What cities near Cincinnati, OH are hiring for Client Program Manager jobs? Cities near Cincinnati, OH with the most Client Program Manager job openings:
Client Program Manager jobs near you
Infographic showing various Client Program Manager job openings in Cincinnati, OH as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $109,763 per year, or $52.8 per hour.

Housing & Senior Focused Program Director

NORTHERN KENTUCKY COMMUNITY ACTION COMMISSION INC

Covington, KY

$55K - $60K/yr

Full-time

Re-posted 16 days ago

Job description

POSITION TITLE: Housing and Senior Focused Program Director

REPORTS TO: Senior Director Community Resilience and Engagement

Salary Range: $55,000-60,000

FSLA CLASSIFICATION: Exempt

GENERAL RESPONSIBILITY: The Housing Program Manager oversees NKCAC’s Rapid Rehousing and Senior Case Management Programs, ensuring coordinated, agency-wide housing responses for individuals and families at risk of or experiencing homelessness across Northern Kentucky, and ensuring support for at risk Seniors in assigned territory. Responsible for managing all grant activities, supervising housing and senior-focused staff, ensuring compliance with HUD, HOME-ARP and Boone County Fiscal Court requirements, and building strong partnerships with landlords, service providers, and community stakeholders. Works collaboratively with other NKCAC program staff and external service providers to provide comprehensive and holistic services for targeted families in the region.

SPECIFIC RESPONSIBILITIES:

Program Oversight & Compliance

• Lead the implementation of the Rapid Rehousing and the Senior Case Management Programs. 

• Manage all grant activities, including tracking deliverables, timelines, and compliance with HUD, HOME-ARP, Fiscal Court, and Continuum of Care (CoC) requirements.

• Ensure program alignment with Coordinated Entry System (CES), Homeless Management

Information System (HMIS), and NKCAC policies.

• Maintain quality assurance and prepare periodic reports for funders, partners, and internal leadership.

• Manage and monitor program budgets.

Staff Supervision & Training

• Supervise Housing and Senior Focused Case Manager(s) and Landlord Liaison(s).

• Provide coaching and oversight to ensure staff deliver trauma-informed care, harm reduction, motivational interviewing, and housing-first aligned services.  Ensure reporting accuracy through on site visits with staff and monthly monitoring of files. 

• Coordinate ongoing professional development, including HUD certifications and required housing training.

Client & Community Engagement

• Oversee universal housing distress screening and triage systems.

• Support housing case manager and mobility coaches in connecting clients to housing,

stabilization supports, employment, childcare, and benefits.

• Build and maintain relationships with landlords, property managers, and housing authorities to expand housing options.

• Serve as primary liaison to regional partners such as Welcome House, the Kentucky Balance of State Continuum of Care, and Safety Net Alliance.

Data & Reporting

• Maintain program files, general and electronic files and records in accordance with program and agency requirements, including Fiscal Courts, HMIS and NKCAC reporting system, empowOR.

• Monitor client outcomes, financial assistance disbursements, and housing stabilization rates.  Monitor client files and data in Empowor weekly. 

• Prepare reports for internal leadership, funders, and NKCAC’s Board of Directors.

• Use data to drive program improvements and inform sustainability planning.

  • Other Duties as Assigned

Qualifications

Education & Experience:

• Bachelor’s degree in social work, public administration, human services, or related field.

• Minimum 3–5 years of experience in housing, homelessness prevention, or community services programs.

• Prior supervisory experience required.

• Experience managing federal or state grants strongly preferred.

Skills & Competencies

• Knowledge of HUD regulations, HOME-ARP, CES, and HMIS systems.

• Strong leadership, team management, and staff development skills.

• Self-motivated and able to work independently, as well as work as part of a team.

• Excellent organizational, reporting, and grant management abilities.

• Skilled in crisis intervention, problem-solving, and housing-first strategies.

• Strong communication and relationship-building skills with community partners and landlords.

• Commitment to equity, trauma-informed care, and whole family/2Gen approaches.

JOB DESCRIPTION ACKNOWLEDGEMENT:

*NKCAC is an equal opportunity/affirmative action employer. We strongly encourage people of Color, people with disabilities, women, bilingual people, and former or current recipients of public assistance to apply for available positions.

NKCAC IS A DRUG-FREE WORKPLACE

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