Client Program Manager Jobs in Alaska (NOW HIRING)

Your Opportunity
The Alaska Native Program Manager executes the business strategy to support the Alaska Native Program initiatives. The program manager will liaise and provide oversight of activities related to business development, client management, delivery of services and implementation of the Alaska Native program. The program manager is responsible for managing the daily activities of the Alaska Native initiatives in compliance with Stantec policies and practices.
This position will work collaboratively with operational and functional services leadership across Alaska, the US West, and Canada to deliver on Indigenous relations functions including Indigenous staff recruitment and retention, engagement with Indigenous communities and organizations, and strengthening internal awareness of Indigenous cultures, histories, and issues.
Your Key Responsibilities
General Responsibilities

• Participates in short and long-range planning, establishing Indigenous related priorities and business development opportunities.
• Engages and collaborates with local, regional and national leaders in Indigenous engagement to inform strategy and practice, gaining an understanding of trends and developments and how they may impact Stantec, our partners and clients.
• Participate in Stantec's Indigenous relations strategies, including the identification of potential business opportunities with Indigenous groups.
• Identify, track, and monitor issues, concerns, and interests identified by Indigenous groups.
• Liaison for the North of 60 Strategy.

Operational Responsibilities

• Ensure compliance with and updating of company polices, administrative guidelines and standard operating procedures.
• Communicate with leadership via monthly updates.
• Ensure effective management of Indigenous sub-contractor relationships.

Business Development

• Collaborate with Indigenous communities and Stantec business units and contractors to identify and develop opportunities for building capacity, business development and collaboration.
• Create and maintain effective working relationships with Stantec business developers, relationship managers, and account managers working on Indigenous focused projects and initiatives.
• Set strategic direction for the Alaska Native Program initiatives strategy.
• Work with business line representatives on annual Business Planning including pursuits, revenue, profitability, and sales goals.
• Revise business plans and actions in accordance with current conditions.
• Act as a lead resource for interactions with Stantec business lines and sectors.
• Expand the business through the development of additional service lines.
• Identify emerging new markets for our services.
• Integrate, where possible, with Stantec business development initiatives.

Key Client Management

• Identify key clients (federal, commercial, energy, etc.) in sectors relevant to the region.
• Maintain a list of key clients.
• Liaise with key client managers.
• Develop and implement a key client strategy in concert with Stantec marketing.
• Develop relationships with new clients.

Promotion and Marketing

• Participate in decisions on marketing and advertising, tradeshows, website content, etc.
• Promote initiatives through personal appearances at conferences, trade fairs and public speaking events.
• Maximize opportunities through outreach programs into schools, career days, community events and local media.
• Work with marketing to promote initiatives internally and externally through The Lens and external marketing.
• Develop, in conjunction with marketing support, a Marketing Plan for the initiative's strategy.

Proposals

• Participate in go/no go evaluations for RFPs.
• Ensure sufficient communication occurs to evaluate potential risk associated with projects.
• Support proposal preparation and follow up with unsuccessful proposals.
• Ensure Pipeline and SMKC are updated.

Projects

• Support Stantec practitioners to develop effective, respectful, and sustainable relationships with Indigenous communities, organizations and businesses, developing an understanding of their needs, priorities and activities so that Stantec can continue to grow as a thought leader and solution provider.
• Ensure Stantec's project management processes are followed (e.g., internal work orders signed, signing authorities are correct, project setup, etc.).
• Maintain an active project list.
• Maintain high level oversight of projects.
• Work closely with key clients on an ongoing basis to obtain project work and enhance the delivery of services.
• Support the client Project Manager with Indigenous relations.

Community

• Build and maintain strong relationships with Indigenous leadership and communities in Alaska.
• Act as a central coordination point for the navigation of relationships and partnerships between Stantec and Indigenous communities and businesses in Alaska.
• Partner with key internal stakeholders to implement strategies and recommendations to continually strengthen Indigenous engagement and consultation in a manner that promotes collaboration and transparency with Indigenous communities and the company.
• Actively represent the company on industry association working groups and at business development related events.
• Develop and implement Indigenous related participation and engagement plans and manage annual budget.

Community Capacity Development

• Collaborate and coordinate both with communities inside of Alaska and neighboring arctic regions.
• Participate in economic development activities.
• Develop training strategies for Alaska Native staff.
• Work with community members to develop a skills inventory.
• Identify/provide training programs for community members that would enhance their skills.
• Work with Native partners, industry, and government, to develop partnership agreements regarding training and post-secondary education.
• Travel within Alaska will be required.
• Performs other related duties.

#INDCorpFST
Qualifications
Your Capabilities and Credentials

• In-depth knowledge of the history and present-day context of Indigenous Peoples in Alaska, including governments and organizations.
• Experience with Indigenous knowledge systems and worldviews.
• Demonstrated experience in Indigenous Relations program development, implementation and management, along with strong communication and interpersonal skills and a demonstrated ability to work within a collaborative environment.
• Experience building partnerships and working with Indigenous businesses, community members, governments, and organizations.
• Must possess a high level of integrity and personal accountability.
• Must possess strong facilitative, negotiation, influencing, written communication and presentation skills.
• Must demonstrate good judgement, ability to deal with complex and sensitive issues, and communicate and collaborate effectively.

Education and Experience
Successful candidates in this position may come from a variety of academic backgrounds.
A 4-year university degree with 8 + years' related experience with two more years in a professional consulting context OR
Technical diploma/certification with extensive years of related work experience or an equivalent combination of education and experience.
Candidates with less applicable experience, may be considered at a different level.
Travel to Indigenous communities, to Stantec offices in Alaska and attendance at conferences and events will be required.
Typical office environment working with computers and remaining sedentary for long periods of time.
This description is not a comprehensive listing of activities, duties or responsibilities that may be required of the employee and other duties, responsibilities and activities may be assigned or may be changed at any time with or without notice.
About Stantec
Stantec is a global leader in sustainable engineering, architecture, and environmental consulting. The diverse perspectives of our partners and interested parties drive us to think beyond what's previously been done on critical issues like climate change, digital transformation, and future-proofing our cities and infrastructure. We innovate at the intersection of community, creativity, and client relationships to advance communities everywhere, so that together we can redefine what's possible.
About Us
At Stantec, we have some of the world's leading professionals passionate about enabling our business to be its best. Our business teams include finance, procurement, human resources, information technology, marketing, corporate development, HSSE, real estate, legal, and practice services. We bring diverse backgrounds, skills, and expertise and create a caring culture where everyone can thrive. Through teamwork and collaboration, we're building a stronger, more resilient Stantec every day.
About the Team
Pay Transparency: In compliance with pay transparency laws, pay ranges are provided for positions in locations where required. Please note, the final agreed upon compensation is based on individual education, qualifications, experience, and work location. At Stantec certain roles are bonus eligible. Actual compensation for part-time roles will be pro-rated based on the agreed number of working hours per week.
Benefits Summary: Regular full-time and part-time employees (working at least 20 hours per week) have access to medical, dental, and vision plans, a wellness program, health saving accounts, flexible spending accounts, 401(k) plan, employee stock purchase program, life and accidental death & dismemberment (AD&D) insurance, short-term/long-term disability plans, emergency travel benefits, tuition reimbursement, professional membership fee coverage and paid family leave. Regular full-time and part-time employees will receive ten paid holidays in each calendar year. In addition, employees will be eligible to accrue vacation between 10 and 20 days per year and eligible for paid sick leave (and if more generous, in accordance with state and local law).
Temporary/casual employees have access to 401(k) plans, employee stock purchase program, and paid leave, in accordance with state and local law.
The benefits information listed above may not apply to union positions because benefits for such positions are governed by applicable collective bargaining agreements