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Client Operations Manager Jobs in West Jordan, UT

Adobe, Inc.

Sr. Sales Operations Manager

Lehi, UT · On-site

Effectively incorporates client delivery schedules and operational changes into future revenue ... The Opportunity Adobe is looking for a Sales Operations Manager (SOM) to join our Americas Sales ...

Adobe

Sr. Sales Operations Manager

Lehi, UT · Remote

Effectively incorporates client delivery schedules and operational changes into future revenue ... The Opportunity Adobe is looking for a Sales Operations Manager (SOM) to join our Americas Sales ...

KēSTA I.T.

IT Security Operations Manager

Draper, UT · On-site

$120K - $150K/yr

T. is actively seeking a Sr. Manager, IT Security Operations for an immediate full-time opportunity with our industry leading client. Are you on the lookout for a unique career opportunity that ...

DSV A/S

Supervisor, Operations -Days (M-F)

Lehi, UT · On-site

Effectively keeps senior management and client representatives informed of critical issues that affect the operations * Ensures the development of systems and procedures for managing operations ...

OC Tanner

Manager, DevOps

Salt Lake City, UT · On-site

$51 - $70/hr

As programmers, researchers, designers, client professionals and craftspeople we create the tech, ... The DevOps Manager leads the DevOps team, overseeing developer tooling/support and maintaining ...

O.C. Tanner Company

Manager, DevOps

Salt Lake City, UT · On-site

$120 - $150/hr

As programmers, researchers, designers, client professionals and craftspeople we create the tech, ... The DevOps Manager** leads the DevOps team, overseeing developer tooling/support and maintaining ...

New

Orion

Client Support Manager

Lehi, UT · On-site

This role owns day-to-day team performance, employee development, and operational execution ... The Client Support Manager partners closely with Team Leads, Technical Leads, and Workforce ...

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Client Operations Manager information

See West Jordan, UT salary details

$41.5K

$115.5K

$126.5K

How much do client operations manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for client operations manager in West Jordan, UT is $115,465.00, according to ZipRecruiter salary data. Most workers in this role earn between $125,100.00 and $125,100.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a client operations manager, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a client operations manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring satisfaction and efficient processes. They coordinate between teams, manage client accounts, and use tools like CRM software to optimize workflows and maintain strong client relationships.

What are popular job titles related to Client Operations Manager jobs in West Jordan, UT?

For Client Operations Manager jobs in West Jordan, UT, the most frequently searched job titles are:

What job categories do people searching Client Operations Manager jobs in West Jordan, UT look for?

The top searched job categories for Client Operations Manager jobs in West Jordan, UT are:

What cities near West Jordan, UT are hiring for Client Operations Manager jobs?

Cities near West Jordan, UT with the most Client Operations Manager job openings:

Client Operations Manager jobs near you
Infographic showing various Client Operations Manager job openings in West Jordan, UT as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $115,465 per year, or $55.5 per hour.

Manager, Financial Operations

SoFi Tech Solutions

Sandy, UT • On-site

Full-time

Posted 3 days ago

New

Job description

Employee Applicant Privacy Notice
Who we are:
Welcoming, collaborative and having the opportunity to make an impact - is how our employees describe working here. SoFi Tech Solutions (formerly Galileo Financial Technologies) is a financial technology company that provides innovative and revolutionary software products and services that power some of the world's largest Fintechs. We are the only payments innovator that applies tech and engineering capabilities to empower Fintechs and financial institutions to unleash their full creativity to achieve their most inspired goals. SoFi Tech Solutions leads its industry with superior fraud detection, security, decision-making analytics and regulatory compliance functionality combined with customized, responsive and flexible programs to accelerate the success of all payments companies and solve tomorrow's payments challenges today. We hire energetic and creative employees while providing them the opportunity to excel in their careers and make a difference for our clients. Learn more about us and why we work here at https://tech.sofi.com/careers/.
The role:
We are seeking a Manager, Financial Operations to lead a high-performing operations team responsible for critical financial workflows, reconciliation activities, ticket resolution, and data quality improvements. This role will oversee both an established FinOps team and a newly integrated group of reconciliation specialists, ensuring accurate execution, strong controls, effective cross-functional partnership, and continuous improvement across key operational processes. The Manager, Financial Operations will be responsible for leading day-to-day execution while also identifying opportunities to improve processes, strengthen controls, increase automation, and scale the team's impact. This role will also serve as a trusted operational point of contact for client and bank partners, ensuring clear communication, effective expectation management, and timely follow-through on issues, requests, and escalations. This is a hands-on leadership role for someone who is comfortable working across detailed operational workflows, complex data sets, technical partners, external stakeholders, and evolving business priorities.
What you'll do:
  • Lead the Financial Operations team responsible for managing support tickets, creating QMR/GOC network reporting, resolving operational issues, and supporting timely execution of financial operations workflows.
  • Manage and develop reconciliation specialists responsible for Settlement reporting reconciliation, Money Movement approvals, Cobrand FBO reconciliation review, suspense reconciliation, and Billpay-related operational activities.
  • Support EPD and other cross-functional partners by driving improvements to network data quality, operational data integrity, and issue resolution processes.
  • Provide day-to-day leadership, coaching, prioritization, and performance management for team members across multiple financial operations functions.
  • Establish clear operating rhythms, service levels, escalation paths, and quality expectations for ticket management, reconciliation review, approvals, and issue resolution.
  • Partner with Product, Engineering, Data, Finance, Accounting, Compliance, Risk, Operations, client, and bank partner teams to investigate issues, improve workflows, and support scalable operational solutions.
  • Serve as a professional operational liaison for client and bank partners by communicating status, clarifying requirements, managing expectations, and coordinating timely resolution of issues and escalations.
  • Use SQL and data analysis to research issues, validate transactions, identify trends, support reconciliations, and drive root cause analysis.
  • Strengthen controls and documentation across reconciliation processes, approval workflows, suspense management, and financial operations support activities.
  • Identify opportunities to reduce manual work, improve accuracy, increase automation, and enhance operational visibility through reporting and process redesign.
  • Monitor team performance, operational metrics, aging items, exception volumes, and recurring issue patterns to support proactive management and continuous improvement.
  • Translate complex operational issues into clear business impacts, recommendations, and action plans for leadership and cross-functional stakeholders.
  • Help integrate new responsibilities, processes, and team members into the broader Financial Operations function while maintaining execution quality and business continuity.

What you'll need:
  • Experience leading financial operations, reconciliation, banking operations, payments operations, card operations, or similar operational teams.
  • Proven people leadership skills, including coaching, prioritization, accountability, performance management, and team development.
  • Strong understanding of reconciliation workflows, exception management, operational controls, approvals, and issue resolution processes.
  • Hands-on SQL skills with the ability to query data, investigate exceptions, validate results, and support operational decision-making.
  • Strong analytical and problem-solving skills, with the ability to identify root causes, evaluate operational risk, and recommend practical solutions.
  • Strategic thinking and process improvement mindset, including experience improving workflows, documentation, controls, reporting, or automation.
  • Ability to operate effectively in a fast-paced environment with competing priorities, evolving processes, and cross-functional dependencies.
  • Excellent communication and stakeholder management skills, including the ability to explain complex operational and data issues clearly to technical, non-technical, client, and bank partner audiences.
  • Strong attention to detail and commitment to accuracy, timeliness, and operational excellence.
  • Ability to balance hands-on execution with team leadership, stakeholder management, and longer-term operational transformation.

Nice to have:
  • Experience with banking-as-a-service, card programs, payment networks, FBO account structures, suspense reconciliation, or Billpay operations.
  • Experience partnering with Product, Engineering, and Data teams on operational tooling, data quality, reporting, or automation initiatives.
  • Familiarity with Jira, SQL, Snowflake, dashboards, and operational reporting.
  • Experience building or improving operating procedures, control frameworks, reconciliation documentation, and escalation processes.

SoFi Tech Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job, without regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
SoFi Tech Solutions is committed to an inclusive culture. As part of this commitment, SoFi Tech Solutions offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

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