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Client Operations Manager Jobs in South Jordan, UT

Barry's

Client Operations Lead

Salt Lake City, UT · On-site

$17/hr

... manager appropriately. * Deliver operational excellence in all studio processes * Ensure a clean ... Maintain client database and utilize information to increase client contact * Support and attend ...

Orion

Client Operations Support Specialist

Lehi, UT · Hybrid

$21.75 - $31.13/hr

The Client Operations Support Specialist is a frontline support professional responsible for ... Collaborate with peers, Service Leads, Technical Leads, and Managers to support coordinated client ...

Orion

Client Operations Support Specialist

Lehi, UT · On-site

$21.75 - $31.13/hr

The Client Operations Support Specialist is a frontline support professional responsible for ... Collaborate with peers, Service Leads, Technical Leads, and Managers to support coordinated client ...

Dexterra

Operations Manager

Salt Lake City, UT · On-site

Ensure maximum client and guest satisfaction through consistent, high-quality hospitality services ... Develop and manage staffing plans and schedules aligned with client forecasts and operational ...

Dexterra

Operations Manager

Salt Lake City, UT

Ensure maximum client and guest satisfaction through consistent, highquality hospitality services ... Develop and manage staffing plans and schedules aligned with client forecasts and operational ...

eClercx

Operations Manager

Salt Lake City, UT · On-site

$100K - $125K/yr

Operations Manager Location: Salt Lake City Type: Full-time Department: BFSI2 Job Summary The ... client collateral documentation * Coordinate with the Legal and eDiscovery teams on litigation hold ...

eClerx

Operations Manager

Salt Lake City, UT

$100K - $125K/yr

Operations Manager Location: Salt Lake City Type: Full-time Department: BFSI2 Job Summary The ... client collateral documentation * Coordinate with the Legal and eDiscovery teams on litigation hold ...

U.S. Lawns

Operations Manager

Salt Lake City, UT · On-site

Day to day client contact * Meets with clients to establish Maintenance and Remedial budgets Employee Management * Implements recruiting program and hires field employees * Performs supervisory ...

CBRE

Engineering Operations Manager

Salt Lake City, UT · On-site

Manage contractors, vendors, and technical service providers to ensure quality and compliance ... Partner with client stakeholders to support operational changes, facility projects, and business ...

Trucordia

Agriculture Operations Manager

Lindon, UT

Oversee day-to-day operations of the local offices, including client service, administrative ... Monitor and manage office efficiency, resource allocation, and service delivery to meet internal ...

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Client Operations Manager information

See South Jordan, UT salary details

$42.5K

$118.1K

$129.4K

How much do client operations manager jobs pay per year?

As of Aug 2, 2026, the average yearly pay for client operations manager in South Jordan, UT is $118,071.00, according to ZipRecruiter salary data. Most workers in this role earn between $127,900.00 and $127,900.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring their needs are met efficiently. They coordinate between departments, manage client accounts, and optimize processes to improve client satisfaction and retention, often using tools like CRM software. Strong communication, problem-solving skills, and industry knowledge are essential for success in this role.

How much do ops managers earn?

Operations managers typically earn a median annual salary ranging from $70,000 to $120,000, depending on industry, experience, and location. In some sectors or regions, salaries can be higher, especially for those with advanced certifications or managerial responsibilities.

What is the minimum salary of an operations manager?

The minimum salary for a Client Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $60,000 annually. Factors such as experience, certifications, and company size can influence the starting salary for this role.

What is the highest salary for an operations manager?

The highest salaries for a Client Operations Manager can reach over $120,000 annually, especially in large corporations or industries like technology and finance. Senior-level managers with extensive experience, certifications, and leadership responsibilities may earn even higher compensation, including bonuses and stock options.

What are some common challenges faced by Client Operations Managers, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a Client Operations Manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
What are popular job titles related to Client Operations Manager jobs in South Jordan, UT? For Client Operations Manager jobs in South Jordan, UT, the most frequently searched job titles are:
What job categories do people searching Client Operations Manager jobs in South Jordan, UT look for? The top searched job categories for Client Operations Manager jobs in South Jordan, UT are:
What cities near South Jordan, UT are hiring for Client Operations Manager jobs? Cities near South Jordan, UT with the most Client Operations Manager job openings:
Client Operations Manager jobs near you

Client Operations Lead

Leavitt Group

South Salt Lake, UT • On-site

Full-time

Medical, Life

Re-posted 24 days ago

Leavitt Group rating

6.9

Company rating: 6.9 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

251st of 301 rated insurance

Job description

Client Operations Lead
Company: Enroll 365
Location: Fully Remote : Salt Lake City, UT / Hybrid
Department: ICHRA Operations
Reports To: VP of Operations
Position Summary
We are seeking an experienced and highly organized Client Operations Lead to oversee day-to-day operations for our ICHRA service team. This role is responsible for driving accountability, creating operational clarity, and ensuring high-quality support across enrollments, payments, autopay, onboarding, and ongoing client service.
The ideal candidate can lead a team in a fast-moving environment, manage tickets and escalations through completion, improve workflows, and build structure that allows the team to scale. This person will work cross-functionally with leadership, service, sales/quoting, licensing, carrier partners, ICHRA administration platforms, and internal stakeholders to improve visibility, consistency, and member experience.
Key Responsibilities
  • Lead the day-to-day operations of the ICHRA team and own team outcomes, not just individual task completion.
  • Manage and resolve escalations by driving issues through to completion, including follow-up, deadline management, and proactive communication.
  • Build and maintain clear workflows, SOPs, and process documentation for core ICHRA functions, including:
    • Onboarding / intake
    • Enrollments
    • Payments
    • Autopay
  • Oversee support/ticketing operations for ICHRA, routing, ownership, and follow-through.
  • Track and report on key operational KPIs, including enrollments, payment issues, autopay status, open cases, cancellations, and other service metrics.
  • Run recurring team huddles to review prior-week performance, current priorities, blockers, and accountability items.
  • Maintain centralized visibility into teams work through shared trackers, Salesforce case management, dashboards, and reporting tools.
  • Support the creation and maintenance of internal, employer-facing, and employee-facing guides, FAQs, and process materials.
  • Build knowledge resources that reduce dependency on tribal knowledge and improve self-service for team members and internal partners.
  • Partner with leadership to identify process gaps, improve workflows, and support scalable ICHRA operations across multiple systems and carriers.
  • Coordinate closely with internal stakeholders on carrier processes, licensing/certification constraints, routing logic, and service expectations.
  • Help establish proactive service standards so issues are identified and addressed before they become client/member-facing problems.

What Success Looks Like
  • The ICHRA team has clear ownership, visibility, and accountability across daily work.
  • Escalations are managed proactively and driven to resolution.
  • Core SOPs are documented, usable, and consistently followed.
  • Leadership has reliable KPI visibility into enrollments, payments, cases, and operational risks.
  • Team members have searchable documentation and clearer guidance for handling common questions and workflows.
  • Member/Client service becomes more proactive, consistent, and scalable.

Qualifications
  • Experience leading or coordinating an operations, service, account management, or benefits support team.
  • Strong organizational skills with the ability to manage multiple priorities and drive follow-through.
  • Experience building or improving workflows, Standard Operating Procedures (SOP)s, process maps, or operational documentation.
  • Comfort working in systems-heavy environments and using shared trackers, CRM tools, or case-management platforms.
  • Strong written and verbal communication skills.
  • Ability to coach team members, manage accountability, and escalate issues appropriately.
  • Experience in health insurance, employee benefits, ICHRA, ACA, or related service operations is strongly preferred.
  • Licensing in health & life insurance is a plus

Preferred Experience
  • Experience with enrollment/payment workflows across multiple carrier or administrator platforms.
  • Experience using Salesforce or similar case-tracking / workflow systems.
  • Background in benefits operations, client support, or team leadership within an agency or service environment.
  • Familiarity with KPI reporting, dashboard visibility, and continuous process improvement.

Why this role matters
This role is central to building a more proactive, scalable, and visible ICHRA operation. The right person will help strengthen team accountability, improve member/client experience, reduce operational bottlenecks, and create the structure needed for growth.
Working Conditions / Essential Functions:
  • This position enjoys the benefits and climate control of a quiet office environment. Employees are provided with ergonomically sound workspaces. Work is accomplished at a computer terminal either sitting or standing. Employees must access, input, and retrieve information from the computer system. Comfort and efficiency are considered in employee workspaces. Daily work includes computer interfacing, data entry, communications (electronic and physical), movement throughout the office, attending meetings, etc.
  • Physical demands include the ability to lift and move objects (typically 0 - 10 lbs.) and visually monitor information/data on a computer screen.
  • The working environment described above provides a detailed representation of what employees might encounter in the workplace while performing the essential duties of the job. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential duties of the job.

This job description is not designed to cover or to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee.

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