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Client Operations Manager Jobs in Wells, ME (NOW HIRING)

Daisy - Portsmouth

Operations Coordinator

Portsmouth, NH · On-site

$35 - $40/hr

Support project managers with documentation, timelines, and status tracking for active installs ... Maintain accurate project files, job notes, and client records in company systems * Follow up on ...

New

Sun Life Financial

EDX Operations Consultant

Portland, ME · Hybrid

$69K - $104K/yr

Collaborate with Sun Life team members, the client and broker on expectation management and work ... operation of our business. Please email thebrightside@sunlife.comto request an accommodation. For ...

Sun Life Financial

EDX Operations Consultant

Portland, ME · Hybrid

$69K - $104K/yr

Collaborate with Sun Life team members, the client and broker on expectation management and work ... operation of our business. Please email thebrightside@sunlife.comto request an accommodation. For ...

Wells Fargo

Client Associate

Portsmouth, NH · On-site

Wells Fargo is seeking a Client Associate in Wealth and Investment Management as part of Wells ... In this role, you will: * Assist Financial Advisor(s) colleagues with service and operational ...

Daisy Co.

Operations Coordinator

Portsmouth, NH · On-site

$35 - $40/hr

... managing our DaisyCare program administration, and keeping equipment moving in and out the door ... client records in company systems • Follow up on open items, outstanding approvals, and task ...

New

CMS-ME LLC

Client Relations Coordinator

Windham, ME · On-site

This role is responsible for creating an outstanding client experience by managing front desk operations, coordinating patient communications, and supporting providers with functional medicine ...

FocusKPI

Marketing Operations Analyst

Rochester, NH · On-site

... client's marketing data strategy. This includes driving data governance and consistency across ... Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ...

FocusKPI

Marketing Operations Analyst

Rochester, NH

... client's marketing data strategy. This includes driving data governance and consistency across ... Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ...

FocusKPI

Marketing Operations Analyst

Biddeford, ME

... client's marketing data strategy. This includes driving data governance and consistency across ... Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ...

FocusKPI

Marketing Operations Analyst

Biddeford, ME · On-site

... client's marketing data strategy. This includes driving data governance and consistency across ... Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ...

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Showing results 41-60

All JobsClient Operations JobsClient Operations Manager JobsClient Operations Manager Jobs in Wells, ME

Client Operations Manager information

See Wells, ME salary details

$46.9K

$130.3K

$142.7K

How much do client operations manager jobs pay per year?

As of Aug 5, 2026, the average yearly pay for client operations manager in Wells, ME is $130,267.00, according to ZipRecruiter salary data. Most workers in this role earn between $141,100.00 and $141,100.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring satisfaction and efficient processes. They coordinate between teams, manage client accounts, and use tools like CRM software to optimize workflows and maintain strong client relationships.

What are some common challenges faced by a client operations manager, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a client operations manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
What job categories do people searching Client Operations Manager jobs in Wells, ME look for? The top searched job categories for Client Operations Manager jobs in Wells, ME are:
What cities near Wells, ME are hiring for Client Operations Manager jobs? Cities near Wells, ME with the most Client Operations Manager job openings:
Client Operations Manager jobs near you

Client Experience & Administrative Coordinator

Nova Analytic Labs

Portland, ME • On-site

$40 - $60K/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Job description


Client Experience & Administrative Coordinator
Location: Portland, Maine
Job Type: Full-TimeOn-Site
Industry: Cannabis & Environmental Testing (PFAS)
Compensation: $40 - $60,000
About Nova Analytic Labs
Nova Analytic Labs is a science-driven startup operating at the intersection of cannabis compliance and PFAS testing innovation. We are building a culture of excellence, accountability, and client-focused service. As we scale operations, we're seeking a sharp, capable, and tech-savvy Client Experience & Administrative Coordinator to help lead our front office operations and client interfacing systems.
This is not a traditional receptionist or entry-level admin role. You'll play a key role in ensuring that our clients-ranging from cultivators to municipal agencies-receive timely, accurate service, and that our internal systems are streamlined, documented, and optimized. The ideal candidate is organized, responsive, and capable of working across multiple platforms to support operations and manage client engagement.
Key Responsibilities
Client Experience & Communication
  • Serve as the first point of contact for client inquiries (phone, email, chat, walk-ins).
  • Coordinate onboarding of new clients, including intake forms, SOP sharing, and CRM profile setup.
  • Follow up with clients regarding sample submissions, testing status, or invoicing.
  • Manage inbound messages and route to the appropriate internal team members.
  • Track and resolve customer issues promptly, documenting all communications in the CRM.
Administrative & Operational Coordination
  • Own scheduling logistics for field samplers, lab pickups, and technician support.
  • Maintain and organize internal documentation, compliance records, and audit materials.
  • Assist with customer invoicing and follow-ups related to payments or lab credits.
  • Support the Laboratory Director and QA Officer with recordkeeping, scheduling, and reporting tasks.
  • Monitor key operations dashboards and maintain status reports for leadership.
Technology & Systems Administration
  • Manage CRM and client portals (preferably in Zoho CRM, Zoho Desk, Zoho Creator or similar platforms).
  • Configure, troubleshoot, and optimize SaaS platforms, forms, and workflows as a super admin.
  • Collaborate with IT or external vendors to maintain system integrity and user access controls.
  • Build automations, custom views, or reports within CRM and ticketing systems.
  • Administer internal apps or dashboards-no coding required, but ability to understand, test, and manage configurations is essential.

Qualifications
  • Required:
    • 2-4 years in a client services, operations, or administrative coordinator role
    • Demonstrated experience with CRM tools, preferably Zoho suite or similar (Salesforce, HubSpot, Monday.com)
    • Strong Excel/Google Sheets skills (filters, pivot tables, lookups, conditional logic)
    • Proven comfort managing web-based systems and working across multiple tabs and apps daily
    • Excellent verbal and written communication; confident on the phone and via email
    • Ability to troubleshoot and configure software, build templates/forms, and manage user roles
  • Preferred:
    • Familiarity with the cannabis industry, environmental consulting, or regulatory compliance
    • Experience with Zoho Creator, Flow, Forms, Books, or other low-code/no-code platforms
    • Exposure to lab operations, sample chain of custody, or scientific testing environments
    • Bonus if you've coded or used Zapier, Make (Integromat), or other automation platforms

What You'll Get
  • A front-row seat in a high-growth testing lab
  • Autonomy, responsibility, and clear paths for advancement
  • Cross-training in both cannabis and environmental testing sectors
  • Opportunity to shape client workflows, operational systems, and digital infrastructure from the ground up

Requirements
  • Advanced computer skills and ability to configure and program various SaaS software platforms used in day-to-day management of tasks, communication, finances, CRM etc. Experience with Zoho platform is a plus.
  • Bachelor degree with management experience preferred
  • 2 years college coursework or high school diploma
  • 1-3 years of administrative experience, supervisory role preferred
  • Preferred experience in the cannabis testing, food testing or environmental testing field

Benefits
Health, dental and vision plans available
Profit sharing plan
3-5 weeks PTO
401k

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