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Client Operations Manager Jobs in Wayne, NJ (NOW HIRING)

Barry's

Client Operations Supervisor

New York, NY · On-site

$25/hr

Support management of studio staff on duty * Develop effective and cooperative relationships with clients/staff * Support the S/GM and AGM with studio Marketing strategy. This may include:

Ropes & Gray

Client Operations & LPM Manager

Manhattan, NY · Hybrid

$147K/yr

The Client Operations Services & Legal Project Management team thrives on these changes, residing at the intersection of process improvement, technology, data storytelling, client service and legal ...

Craft

Market Operations Manager

New York, NY · On-site

The Role Crafty is seeking a Market Operations Manager to lead our local client operations in NYC - ensuring best-in-class service, operational excellence, and exceptional client satisfaction. This ...

Zelis

Director, Payer Client Operations

Morristown, NJ · On-site

Lead, coach, and develop a team of managers responsible for delivering exceptional operational performance and client outcomes. * Build a high-performing, accountable culture by developing leadership ...

Ropes & Gray

Client Operations & LPM Manager

Manhattan, NY · Hybrid

$147K/yr

The Client Operations Services & Legal Project Management team thrives on these changes, residing at the intersection of process improvement, technology, data storytelling, client service and legal ...

Barry's

Client Operations Lead

New York, NY · On-site

$22/hr

... manager appropriately. * Deliver operational excellence in all studio processes * Ensure a clean ... Maintain client database and utilize information to increase client contact * Support and attend ...

Barry's

Client Operations Lead

New York, NY · On-site

... manager appropriately. * Deliver operational excellence in all studio processes * Ensure a clean ... Maintain client database and utilize information to increase client contact * Support and attend ...

Barry's

Client Operations Lead

Hoboken, NJ · On-site

... manager appropriately. * Deliver operational excellence in all studio processes * Ensure a clean ... Maintain client database and utilize information to increase client contact * Support and attend ...

Barry's

Client Operations Lead

New York, NY · On-site

... manager appropriately. * Deliver operational excellence in all studio processes * Ensure a clean ... Maintain client database and utilize information to increase client contact * Support and attend ...

Barry's

Client Operations Lead

New York, NY · On-site

... manager appropriately. * Deliver operational excellence in all studio processes * Ensure a clean ... Maintain client database and utilize information to increase client contact * Support and attend ...

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All JobsClient Operations JobsClient Operations Manager JobsClient Operations Manager Jobs in Wayne, NJ

Client Operations Manager information

See Wayne, NJ salary details

$44.1K

$122.7K

$134.4K

How much do client operations manager jobs pay per year?

As of Jul 20, 2026, the average yearly pay for client operations manager in Wayne, NJ is $122,660.00, according to ZipRecruiter salary data. Most workers in this role earn between $132,900.00 and $132,900.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring their needs are met efficiently. They coordinate between departments, manage client accounts, and optimize processes to improve client satisfaction and retention, often using tools like CRM software. Strong communication, problem-solving skills, and industry knowledge are essential for success in this role.

How much do ops managers earn?

Operations managers typically earn a median annual salary ranging from $70,000 to $120,000, depending on industry, experience, and location. In some sectors or regions, salaries can be higher, especially for those with advanced certifications or managerial responsibilities.

What is the minimum salary of an operations manager?

The minimum salary for a Client Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $60,000 annually. Factors such as experience, certifications, and company size can influence the starting salary for this role.

What is the highest salary for an operations manager?

The highest salaries for a Client Operations Manager can reach over $120,000 annually, especially in large corporations or industries like technology and finance. Senior-level managers with extensive experience, certifications, and leadership responsibilities may earn even higher compensation, including bonuses and stock options.

What are some common challenges faced by Client Operations Managers, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a Client Operations Manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
What are popular job titles related to Client Operations Manager jobs in Wayne, NJ? For Client Operations Manager jobs in Wayne, NJ, the most frequently searched job titles are:
What job categories do people searching Client Operations Manager jobs in Wayne, NJ look for? The top searched job categories for Client Operations Manager jobs in Wayne, NJ are:
What cities near Wayne, NJ are hiring for Client Operations Manager jobs? Cities near Wayne, NJ with the most Client Operations Manager job openings:
Client Operations Manager jobs near you
Client Operations Supervisor

Client Operations Supervisor

Barry's

New York, NY • On-site

$25/hr

Full-time

Re-posted 24 days ago

Job description

We appreciate your interest in employment with Barry's! Barry's is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Applicants with disabilities who need assistance with the application process may be entitled to a reasonable accommodation in accordance with applicable law. If you need assistance in completing this application or with the application process because of a disability, please contact the People and Culture Department (people@barrys.com).
Barry's is the Best Workout in the WorldTM®. Founded in West Hollywood in 1998, it's the original strength and cardio interval fitness experience that provides an immersive, high-intensity, one-hour workout that's as effective as it is fun. Our fitness classes alternate between working out with weights and running on a treadmill. Each day focuses on a different muscle group in order to achieve real results and to prevent injuries. Our program is designed to tone muscle and maximize fat loss, while spiking the metabolism for up to 48 hours following the class.
Please be aware that smoking is prohibited in all indoor areas of Barry's studios and corporate offices.
About the Role
As a Client Operations Supervisor, you'll be the first contact for Barry's, leading best in class Hospitality and execution of daily operations. You will support the Senior/General Manager and Assistant General Manager with key marketing initiatives, team development, upholding brand standards and maintaining all studio facilities. You will lead hospitality, assist clients with class selections, membership queries, Fuel Bar orders and retail. Your passion for customer service and building a strong Barry's community sets you apart from the rest.
What You'll Do
  • Lead on duty, ensuring seamless class check-ins, studio opening and closing in accordance with all policies and procedures
  • Support management of studio staff on duty
  • Develop effective and cooperative relationships with clients/staff
  • Support the S/GM and AGM with studio Marketing strategy. This may include:
    • Acquisition tactics
    • Client and community initiatives
    • Studio and team engagement
    • Corporate lead generation and outreach
  • Assist with fuel bar and retail inventory control and counts
  • Partner with S/GM and AGM to support the implementation and execution of all hospitality
  • processes, ensuring all team members have been consistently trained and their skills are
  • continuously developed
    • Train and provide ongoing development to team members in service of ensuring a consistent client experience and upholding our mission, vision, values, and hospitality standards
  • Oversee milestone, loyalty, and surprise and delight program implementation and execution in studio, celebrating special events with regularity, in accordance with guidelines to drive community and retention
  • Manage studio systems:
    • Zendesk
    • Brandbot
  • Ensure all client matters are properly and swiftly resolved or escalated, and ensure consistent and adequate follow through to all client inquiries
  • Assess client needs, maintain quality standards for services, and evaluate client satisfaction while communicating any studio promotions and/or special events
  • Lead with prompt and effective internal and external communication
  • Maintaining brand standards and all studio facilities responsibilities including but not limited to:
    • Laundry, Red Room maintenance, Locker Room cleaning, overall studio cleanliness
    • In partnership with S/GM, AGM or Facilities Lead carry out weekly studio facilities walk-throughs and audits
  • Retail and Fuel Bar customer service delivery
    • Fuel Bar pre and post class orders
    • Merchandising
    • Maintaining brand standards
    • Identifying opportunities to drive sales and elevate the client experience

Company Culture Responsibilities:
  • Work to uphold Barry's community and culture standards, and live the company mission, vision, and values daily.
  • Represent the Barry's brand within the studio and throughout the fitness community
  • Assist in participating in and enhancing the community with your studio and regional teams

Qualifications
  • Strong customer service skills
  • Availability to work 5 shifts including weekends and public holidays
  • Friendly, outgoing personality and enjoy social interaction
  • Exhibits enthusiasm for the studio and for the job
  • Must be a patient, courteous listener, able to show empathy
  • Responding to clients request with a can-do attitude
  • Cooperative manner with an optimistic attitude
  • Ability to prioritize and work within a fast-paced environment
  • Have an eye for detail and care for the studio's appearance and cleanliness
  • Effective team player
  • Maintain a professional appearance and behavior
  • Demonstrate excellent communication skills
  • Candidates must be at least 18 years or older to apply

The pay range for this role is:
25 - 25 USD per hour (New York)
Barry's logo

About Barry's

Sourced by ZipRecruiter

Industry

Fitness and sports centers

Company size

1,001 - 5,000 Employees

Headquarters location

Miami, FL, US

Year founded

1998

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