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Client Operations Manager Jobs in Vail, AZ (NOW HIRING)

Crete Professionals Alliance

Office Manager

Tucson, AZ · On-site

... client experience, and promotes compliance with employment policies and procedures. The position supervises front desk operations, manages office resources, coordinates vendors, and helps foster a ...

Current

Office Manager

Tucson, AZ · On-site

... client experience, and promotes compliance with employment policies and procedures. The position supervises front desk operations, manages office resources, coordinates vendors, and helps foster a ...

FocusKPI

Marketing Operations Analyst

Tucson, AZ

... client's marketing data strategy. This includes driving data governance and consistency across ... Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ...

FocusKPI

Marketing Operations Analyst

Tucson, AZ · On-site

... client's marketing data strategy. This includes driving data governance and consistency across ... Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ...

CGI INC.

Facility Manager/Planner

Tucson, AZ

$123K/yr

... Operation's Manager - Adheres to all Department of State Facility Safety and Security regulations - Demonstrates excellent communications skills with all levels of management including the client (US ...

Datavant

Service Delivery Supervisor

Tucson, AZ · On-site

The Health Information Operations Supervisor is responsible for client/customer service and serves as a knowledge expert for the HIS staff. The role focuses on front line People management and ...

Soar Autism Center

Center Operations Director

Tucson, AZ

$85K - $100K/yr

The Center Operations Director (COD) role is a high-impact leadership position for someone early-to ... and client satisfaction (NPS) * Delivering a smooth onboarding for new families * Managing the ...

Soar Autism Center

Center Operations Director

Tucson, AZ

$85K - $100K/yr

The Center Operations Director (COD) role is a high-impact leadership position for someone early-to ... and client satisfaction (NPS) * Delivering a smooth onboarding for new families * Managing the ...

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All JobsClient Operations JobsClient Operations Manager JobsClient Operations Manager Jobs in Vail, AZ

Client Operations Manager information

See Vail, AZ salary details

$46.9K

$130.4K

$142.9K

How much do client operations manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for client operations manager in Vail, AZ is $130,424.00, according to ZipRecruiter salary data. Most workers in this role earn between $141,300.00 and $141,300.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring satisfaction and efficient processes. They coordinate between teams, manage client accounts, and use tools like CRM software to optimize workflows and maintain strong client relationships.

What are some common challenges faced by a client operations manager, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a client operations manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
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Client Operations Manager jobs near you

Help Desk Administrator

Winsor Consulting Group LLC

Tucson, AZ • On-site

Full-time

Re-posted 2 days ago

Job description

Department: Service Operations

Reports to: Service Operations Manager

Job Description:

The Help Desk Administrator is a Tier 2 technician responsible for handling escalated service requests, troubleshooting complex technical issues, and providing support and mentorship to Tier 1 staff. This position plays a key role in maintaining service quality and client satisfaction by ensuring technical issues are resolved efficiently and accurately. In addition to day-to-day support duties, this role may assist with internal and client-facing projects and must maintain clear, professional communication with both clients and internal teams.

Job Duties:
  • Provide advanced troubleshooting and resolution for escalated issues from Tier 1 technicians
  • Support and resolve issues related to: oWindows and macOS operating systems
  • Microsoft 365 (Exchange, OneDrive, SharePoint, Teams, Intune) oNetworking fundamentals (LAN/WAN, DNS, DHCP, VPN, Wi-Fi)
  • Active Directory and Group Policy oVirtualization platforms (basic support for Hyper-V, VMware)
  • PC/laptop hardware and peripheral devices
  • Image, configure, and deploy workstations and laptops
  • Deliver clear and timely updates within the ticketing system (e.g., ConnectWise Manage)
  • Maintain high levels of customer service and professionalism in all client communications
  • Participate in internal training and documentation efforts
  • Provide guidance, mentoring, and support to Tier 1 Help Desk staff
  • Identify recurring issues and recommend process or technical improvements
  • Perform remote support using remote desktop and RMM tools
  • Participate in the department’s oncall rotation to provide afterhours support as needed
    • Preferred Skills:
  • Strong working knowledge of Windows desktop OS and Microsoft 365
  • Familiarity with Exchange Online, Active Directory, and basic server administration
  • Understanding of core networking concepts (TCP/IP, DNS, DHCP, VPN)
  • Experience with RMM and PSA tools (e.g., ConnectWise Automate/Manage)
  • Excellent troubleshooting and logical thinking skills
  • Ability to clearly document work and resolutions
  • Professional verbal and written communication skills
  • Ability to work independently and collaboratively within a team
  • Strong customer service orientation and attention to detail
  • Ability to represent Winsor Consulting in a professional manner, especially during onsite engagements
    • Experience:
  • 2 to 4 years of experience in a technical support role, preferably within a Managed Services Provider (MSP)
  • Experience handling Tier 2 or escalated support requests
  • Experience with remote desktop and remote support tools (e.g., ScreenConnect, TeamViewer)
  • Familiarity with scripting or automation tools is a plus
    • Education:
  • Associate's degree in information technology or equivalent experience. Bachelor's Degree in IT preferred.
  • Preferred Certifications CompTIA A+, Network+, Server+, Microsoft 365 Certified: Modern Desktop Administrator Associate

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