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Client Operations Manager Jobs in Union, KY (NOW HIRING)

McKesson

Operations Manager, Strategy Plasma

Erlanger, KY · Hybrid

$105K - $176K/yr

Client & Stakeholder Management * Serve as the single point of contact for client-facing operational performance and issue resolution * Translate client needs into clear, actionable operational ...

McKesson

Operations Manager, Strategy Plasma

Erlanger, KY · Hybrid

$105K - $176K/yr

Client & Stakeholder Management * Serve as the single point of contact for client-facing operational performance and issue resolution * Translate client needs into clear, actionable operational ...

INTELLIGENT HOME SERVICES LLC

Be Seen First

Sales Operations Manager

Cincinnati, OH · On-site

$40K - $70K/yr

You will initially manage both sales and operations, with the potential to transition into a ... Building client relationships through networking events and outreach. * Developing and executing an ...

INTELLIGENT HOME SERVICES LLC

Be Seen First

Sales Operations Manager

Cincinnati, OH · On-site

$40K - $70K/yr

You will initially manage both sales and operations, with the potential to transition into a ... Building client relationships through networking events and outreach. * Developing and executing an ...

SP+

Assistant Operations Manager

Cincinnati, OH

$15 - $20/hr

Participate in programs to improve client and customer satisfaction. * Engage in the development of property level financial and operational goals. * Assist in the management of day-to-day activities ...

SP+

Assistant Operations Manager

Cincinnati, OH

$15 - $20/hr

Participate in programs to improve client and customer satisfaction. * Engage in the development of property level financial and operational goals. * Assist in the management of day-to-day activities ...

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All JobsClient Operations JobsClient Operations Manager JobsClient Operations Manager Jobs in Union, KY

Client Operations Manager information

See Union, KY salary details

$40.8K

$113.3K

$124.1K

How much do client operations manager jobs pay per year?

As of Jul 12, 2026, the average yearly pay for client operations manager in Union, KY is $113,263.00, according to ZipRecruiter salary data. Most workers in this role earn between $122,700.00 and $122,700.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring their needs are met efficiently. They coordinate between departments, manage client accounts, and optimize processes to improve client satisfaction and retention, often using tools like CRM software. Strong communication, problem-solving skills, and industry knowledge are essential for success in this role.

How much do ops managers earn?

Operations managers typically earn a median annual salary ranging from $70,000 to $120,000, depending on industry, experience, and location. In some sectors or regions, salaries can be higher, especially for those with advanced certifications or managerial responsibilities.

What is the minimum salary of an operations manager?

The minimum salary for a Client Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $60,000 annually. Factors such as experience, certifications, and company size can influence the starting salary for this role.

What is the highest salary for an operations manager?

The highest salaries for a Client Operations Manager can reach over $120,000 annually, especially in large corporations or industries like technology and finance. Senior-level managers with extensive experience, certifications, and leadership responsibilities may earn even higher compensation, including bonuses and stock options.

What are some common challenges faced by Client Operations Managers, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a Client Operations Manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
What job categories do people searching Client Operations Manager jobs in Union, KY look for? The top searched job categories for Client Operations Manager jobs in Union, KY are:
What cities near Union, KY are hiring for Client Operations Manager jobs? Cities near Union, KY with the most Client Operations Manager job openings:
Client Operations Manager jobs near you
Infographic showing various Client Operations Manager job openings in Union, KY as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 13% Part Time, 4% Contract, and 1% Nights. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $113,263 per year, or $54.5 per hour.
Operations Manager, Strategy Plasma

Operations Manager, Strategy Plasma

McKesson

Erlanger, KY • Hybrid

$105K - $176K/yr

Full-time

Posted 15 days ago

McKesson rating

7.9

Company rating: 7.9 out of 10

Based on 208 frontline employees who took The Breakroom Quiz

41st of 74 rated pharmaceutical

Job description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.

The Operations Manager, Plasma Strategy is the primary liaison between Plasma Operations and external clients, responsible for translating client requirements into operational execution, driving performance improvement, and enabling data-driven decision making across the network.

This role plays a key part in building operational scorecards, improving end-to-end performance, and ensuring alignment across operations, transportation, and service delivery.

Key Responsibilities:

Client & Stakeholder Management

  • Serve as the single point of contact for client-facing operational performance and issue resolution

  • Translate client needs into clear, actionable operational priorities

  • Lead recurring performance reviews, scorecards, and business updates

  • Communicate performance trends, risks, and improvement opportunities

Operational Performance

  • Own and track KPIs across service, cost, quality, and reliability

  • Identify performance gaps and lead root cause analysis

  • Partner with cross-functional teams to implement and sustain improvements

  • Ensure alignment with client expectations and service commitments

Continuous Improvement

  • Lead and support continuous improvement initiatives across plasma operations

  • Apply Lean, Six Sigma, and process improvement methodologies

  • Facilitate process mapping, Kaizen events, and workflow optimization

  • Track and report operational and financial impact of initiatives

Transportation & Network Coordination

  • Partner with transportation teams on routing, network design, and carrier performance

  • Monitor KPIs such as on-time delivery, cost, and utilization

  • Support planning, exception management, and variability reduction

Reporting & Analytics

  • Build and maintain operational dashboards and scorecards

  • Ensure data accuracy and consistency across reporting

  • Provide actionable insights to drive decisions

  • Support ad hoc analysis tied to client and operational needs

Priority will be given to candidates who reside in the Erlanger, KY metropolitan area.

We are unable to provide sponsorship for this role presently or in the future.

Minimum Qualifications:

  • Bachelor's degree or equivalent experience

  • Typically 7+ years of experience in operations, logistics, or continuous improvement roles

Critical Skills (Must Have):

  • Experience serving as aclient-facing or cross-functional liaisonwith strong stakeholder management skills

  • Provencontinuous improvement and problem-solving experience(Lean, Six Sigma, or equivalent)

  • Demonstrated ability toanalyze data and drive measurable operational improvements

  • Strongcommunication skills, including executive-level reporting and storytelling

  • Ability to work independently in across-functional, fast-paced environment

  • Stronganalytical mindsetwith structured problem-solving approach


Preferred Skills (Nice to Have):

  • Six Sigma certification (Green Belt or higher) or Kaizen experience

  • Experience inplasma operations, healthcare logistics, or regulated environments

  • Proficiency inPower BI and/or Tableau

  • Working knowledge ofSQL and advanced Excel

  • Experience buildingoperational scorecards and dashboards

  • Strong critical thinking and problem-solving capability


Work Environment:

  • Hybrid role based in Erlanger, KY (3 days onsite)

  • Occasional travel to distribution centers

  • Work across office, warehouse, and transportation environments


We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, pleaseclick here.

Our Base Pay Range for this position

$105,800 - $176,300

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:
McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.


McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.

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