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Client Operations Manager Jobs in Union, KY (NOW HIRING)

Manager, Operations Analytics - 119459 Time Type: Full Time The Manager, Operations Analytics will ... Develop client relationship-management skills via involvement in implementation support, AQP ...

This leader will drive operational rigor within Support, owning response time performance, data ... documentation, and client communication * Monitor and manage KPIs including TTFR, TTR, CSAT ...

This leader will drive operational rigor within Support, owning response time performance, data ... documentation, and client communication * Monitor and manage KPIs including TTFR, TTR, CSAT ...

Responsibilities - Leading SAP supply chain and operations consulting projects to optimize client ... Business Administration/Management, Computer Science/Information Systems, Engineering, Operations ...

Effectively keeps senior management and client representatives informed of critical issues that affect the operations * Ensures the development of systems and procedures for managing operations ...

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Client Operations Manager information

See Union, KY salary details

$40.8K

$113.3K

$124.1K

How much do client operations manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for client operations manager in Union, KY is $113,263.00, according to ZipRecruiter salary data. Most workers in this role earn between $122,700.00 and $122,700.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring their needs are met efficiently. They coordinate between departments, manage client accounts, and optimize processes to improve client satisfaction and retention, often using tools like CRM software. Strong communication, problem-solving skills, and industry knowledge are essential for success in this role.

How much do ops managers earn?

Operations managers typically earn a median annual salary ranging from $70,000 to $120,000, depending on industry, experience, and location. In some sectors or regions, salaries can be higher, especially for those with advanced certifications or managerial responsibilities.

What is the minimum salary of an operations manager?

The minimum salary for a Client Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $60,000 annually. Factors such as experience, certifications, and company size can influence the starting salary for this role.

What is the highest salary for an operations manager?

The highest salaries for a Client Operations Manager can reach over $120,000 annually, especially in large corporations or industries like technology and finance. Senior-level managers with extensive experience, certifications, and leadership responsibilities may earn even higher compensation, including bonuses and stock options.

What are some common challenges faced by Client Operations Managers, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a Client Operations Manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
What job categories do people searching Client Operations Manager jobs in Union, KY look for? The top searched job categories for Client Operations Manager jobs in Union, KY are:
What cities near Union, KY are hiring for Client Operations Manager jobs? Cities near Union, KY with the most Client Operations Manager job openings:
Infographic showing various Client Operations Manager job openings in Union, KY as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 13% Part Time, 4% Contract, and 1% Nights. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $113,263 per year, or $54.5 per hour.
Manager in Training

$60K - $65K/yr

Full-time

Posted 7 days ago


SBM Management Services rating

5.6

Company rating: 5.6 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

172nd of 216 rated facilities management


Job description

Title:
Manager in Training
Job Description:
Compensation: $60,000-$65,000 per year
SBM's Manager-in-Training (MIT) is a rigorous 9-week program built to develop emerging leaders through on-the-job training and structured professional development.
What You'll Gain:
  • Structured virtual learning and in-person mentorship to accelerate leadership growth
  • On-site operations training across SBM's core business operations
  • Direct mentorship with site leadership, safety, and client operations

Core Skills Developed:
  • Team development and performance management
  • Client engagement and relationship management
  • Safety program management

Graduates leave with a strong operational foundation, enhanced leadership abilities, and the confidence to drive performance across SBM sites.
Candidates must be able to relocate for the role.
Bilingual in Spanish/English is a plus but not required.
Bachelor's degree is preferred but not required.
Job Overview
The Assistant Operations Manager will be responsible for assisting with coordinating and directing operations necessary to carry out contractual responsibilities between SBM and customers including all necessary planning, supervision, budgeting, vendor and supply contact, customer relations and other high level managerial or supervisor responsibilities.
Roles & Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
  • Assist with developing work schedules to ensure adequate service
  • Prepare schedules for service personnel, assigns personnel to routes
  • Assist with inspection and evaluation of establishment for program compliance, i.e., safety, quality, and service
  • Assist with inventory supplies and equipment
  • Investigate and promote improved equipment and methods
  • Review customer requests for service to ascertain cause for service request, type of malfunction, and address with manager
  • Assist with implementation and execution of policies and goals
  • Inspect plant and evaluate use of space and facilities
  • Assist with plan, budget, and schedule modifications including cost estimates bid sheets and contracts
  • Participate in the development of long-range plans, conceptual designs, and capital outlay requirements for program/process improvements
  • Assist with coordination of program specifications, requirements for proposals and contracts, and associated documents
  • Maintain a safe work environment for self and employees
  • Assist with compliance with local, state, and federal regulations, such as, FLSA, OSHA, ADA, etc.
  • Act as liaison between company, customers, clients, employees, and subcontractors
  • Review correspondence concerning contractors and responds as appropriate
  • Establish and maintain contact with contractors to ensure the smooth working of the contract process
  • Conduct and attend meetings to communicate top down, and bottom up on a consistent real time basis, with customers, clients, and employees
  • Assist with human resource concerns and issues
  • Some travel may be required for this position

Qualification
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job safely. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Education and/ or Experience
A.A. Degree required in Business Management, or a related field with 2+ years of experience, or equivalent combination of education and experience.
Certificates, Licenses, Registrations
CPR/AED/First Aid certification a plus
Bilingual a plus
May be required to have a valid driver's license.
Completed all safety and task training certification.
May be required to be forklift certified.
Knowledge, Skills, and Abilities
Bilingual a plus
Ability to read and interpret instructions, procedures, manuals, and other documents.
Strong verbal and written communication skills.
Knowledge of cleaning methods and equipment and willing to share with team.
Knowledge of the upkeep and care of the cleaning equipment.
Knowledge of cleaning compounds and chemicals, and their safe, efficient use.
Customer service, problem solving, time management, project management, planning, excellent communication, presentation, interviewing, coaching, and training skills.
Knowledge of Microsoft Office and Computer Skills.
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Ability to effectively present information and respond to questions from groups of managers, customers, employees, and general public.
Supervisory Responsibilities
Carries out management responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, planning, assigning, and directing work; performance evaluations; rewarding and disciplining employees; addressing complaints and resolving problems. Ensure employees are properly trained on tasks and safety requirements.
Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Benefits:
SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:
www.sbmmanagement.com/careers Careers - SBM
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.

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