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Client Operations Manager Jobs in Roseburg, OR (NOW HIRING)

As a client services company, we work with government agencies to improve how people apply for ... The Accounting Operations Manager fulfills these duties using a high level of discretion in ...

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Client Relationship Manager

OR · On-site

$80K - $85K/yr

CLIENT RELATIONSHIP MANAGER International Benefits Administrators (IBA) is a leading third-party ... Our organization is committed to operational excellence, technology-enabled solutions, continuous ...

Manager, Contact Center Operations

OR · On-site

$67K - $124K/yr

Ensure that all client needs are met with a high degree of quality on time and within budget ... and ongoing operation. * In partnership with the Business Unit Director, manage all aspects of ...

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About the Role We are looking for an Ad Operations Coordinator to become the operational backbone ... Self-directed and organized, with the ability to manage recurring workflows across multiple client ...

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About the Role We are looking for an Ad Operations Coordinator to become the operational backbone ... Self-directed and organized, with the ability to manage recurring workflows across multiple client ...

Tax Manager

Roseburg, OR · Hybrid

$95K - $150K/yr

In addition to the traditional roll-up your sleeves tax review and client advisory, the role ... Work with Tax Director to develop and implement the firm's retention, growth, and operational ...

Tax Manager

Roseburg, OR · On-site

$95K - $150K/yr

In addition to the traditional roll-up your sleeves tax review and client advisory, the role ... Work with Tax Director to develop and implement the firm's retention, growth, and operational ...

Tax Manager

Roseburg, OR · On-site

$95K - $150K/yr

In addition to the traditional roll-up your sleeves tax review and client advisory, the role ... Work with Tax Director to develop and implement the firm's retention, growth, and operational ...

Area Sales Manager

OR · Remote

$88K - $144K/yr

... Operations, Specialists and other support functions, as well as end-users and customers. The ideal ... Generate leads, and build and nurture client relationships * Partner with Territory Sales Managers ...

You will serve as the primary client-facing contact, managing all customer communications ... operations, and customer service) to ensure successful execution * You will provide technical ...

You will serve as the primary client-facing contact, managing all customer communications ... operations, and customer service) to ensure successful execution * You will provide technical ...

Labor Relations Specialist

Roseburg, OR · On-site

$102K - $140K/yr

... client groups to support leaders with represented employees. This position promotes constructive and collaborative labor relations by providing advice, counsel and support to operations management ...

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Client Operations Manager information

See Roseburg, OR salary details

$45.1K

$125.2K

$137.2K

How much do client operations manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for client operations manager in Roseburg, OR is $125,214.00, according to ZipRecruiter salary data. Most workers in this role earn between $135,700.00 and $135,700.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring satisfaction and efficient processes. They coordinate between teams, manage client accounts, and use tools like CRM software to optimize workflows and maintain strong client relationships.

What are some common challenges faced by a client operations manager, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a client operations manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
What are popular job titles related to Client Operations Manager jobs in Roseburg, OR? For Client Operations Manager jobs in Roseburg, OR, the most frequently searched job titles are:
What job categories do people searching Client Operations Manager jobs in Roseburg, OR look for? The top searched job categories for Client Operations Manager jobs in Roseburg, OR are:
What cities near Roseburg, OR are hiring for Client Operations Manager jobs? Cities near Roseburg, OR with the most Client Operations Manager job openings:
Infographic showing various Client Operations Manager job openings in Roseburg, OR as of August 2026, with employment types broken down into 82% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $125,214 per year, or $60.2 per hour.

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago


Job description

Company Description

Nava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. Since 2013, federal, state, and local government agencies have trusted Nava to build transformative digital services to help people access public benefits. Meeting our mission is an opportunity to restore trust between people and public institutions. We focus on populations that are the least protected because the stakes are higher.

As a client services company, we work with government agencies to improve how people apply for benefits, navigate their health care, and more. We bill for our time, selling our expertise and problem-solving methodology to government clients. Our clients hire us to help improve their products and services so that their users and beneficiaries have a better customer experience.

These end-users-the humans who benefit from our work-are at the core of everything we do. We research beneficiaries' needs to help our government clients better deliver on their missions, providing everyone at Nava opportunities to do meaningful, impactful work.

Job Description

Position Summary

The Accounting Operations Manager is responsible for supporting all aspects of Nava's accounting operations including accounts payable (A/P) and accounts receivable (A/R), Payroll, month-end close out, reconciliation, state reporting compliance, and auditing. This role reports to the Controller and assists with maintaining the general ledger system and internal controls, ensuring compliance with GAAP and FAR. The Accounting Operations Manager fulfills these duties using a high level of discretion in collaboration with Contracts, People Operations, Program Finance, Delivery Management, and Nava leadership. These responsibilities together support Nava's culture and mission: Be Active Stewards, Pursue the Root Cause, Think Long-Term, Build Together, Inclusion is Essential and Progress Takes Work

What you'll do

    • Preparing recurring month-end journal entries 
    • Preparing the reconciliation for assigned balance sheet accounts
    • Assisting with preparing the month-end closing schedule
    • Supporting the review, approval and posting of A/P invoices, A/R invoices, Cash Receipts, and Labor costs
    • Assisting with the preparation of financial workbook and presentations
    • Reviewing and organizing incoming mail
    • Responding to and filing state reports, including submitting payments to maintain state compliance
    • Preparing schedules to support state filings
    • Coordinating with A/P to ensure accurate and timely recording with saving backups
    • Communicating with Paylocity about any state notifications related to payroll
    • Researching and resolving any issues related to state compliance
    • Setting up new hires in system and sending temporary login passwords 
    • Adding fringe related project codes, overhead/G&A codes, and PTO accrual plan to system
    • Reconciling salary/hourly rates, termed dates, name changes, and organization in Unanet to the data in Paylocity
    • Deactivating user accounts
    • Resolving any import errors from Paylocity to Unanet
    • Review A/P, A/R and Payroll day-to-day transactions
    • Assisting in preparing audit documentations and analyses
    • Assisting with helpdesk tickets relating to accounting
    • Serving as a backup for processing of A/P, A/R
    • Processing payroll
    • Recommending and implementing processes to improve efficiencies
    • Developing and maintaining accounting policies and SOPs
    Qualifications

    Required skills

      • 5-10 years of relevant accounting experience
      • Experience with government contracting, payroll, and month-end closeout is required
      • Working knowledge of GAAP and FAR requirements
      • Strong organizational skills and ability to prioritize
      • Excellent customer service skills for both internal and external customers
      • Bachelor's degree in accounting, finance or business administration
      • Unanet experience a plus
      • Proficient in GSuite, Slack, Zoom, Excel, and Apple computers

    Desired skills

      • Experience working with a public benefit company
    Additional Information

    Other requirements

    All roles at Nava require the following:

      Must be legally authorized to work in the United States and meet any other requirements for government contracts for which they are hired.

      Candidates offered a job at Nava must have work authorization that does not require visa sponsorship, either currently or in the future. Please be aware that most of our positions require U.S. citizenship or a green card.

      May be subject to a government security investigation and must meet eligibility requirements for access to classified information or applicants who are eligible for security clearances.

    Perks working with Nava

     Competitive benefits: We prioritize your well-being, offering highly competitive medical, dental, and vision benefits.

     Generous time off: Enjoy 20 days of accrued PTO, 12 paid federal holidays, 5 prorated floating holidays, and unlimited sick leave.

     Annual discretionary bonus: Paid annually to eligible employees. When Nava does well, you do well.

     Parental leave: Receive 16 weeks of fully paid parental leave and weekly meal deliveries during your leave.

     Employee wellness program: Access our comprehensive Employee Wellness Program.

     Virtual doctor visits: Enjoy zero copay virtual doctor visits through UHC.

     Fertility support: Benefit from fertility support and treatment options.

     Sabbatical leave: We offer a sabbatical leave program.

     401k contributions: We match 4% of your salary in 401k contributions.

     Flexible work arrangements: We offer flexible work arrangements to suit your needs.

     Home office setup: Receive assistance with your home office setup and a monthly phone allowance.

     Utilities reimbursement: Get a monthly partial reimbursement for utilities (where applicable).

     Learning and development: Access our comprehensive learning and development program.

     Tuition and Professional development budget: Receive a prorated annual tuition and professional development budget and a LinkedIn Learning license.

     Equity stock options: Benefit from equity stock options.

     Employee referral program: Participate in our employee referral program.

     Commuter benefits: Enjoy commuter benefits.

     Insurance coverage: Receive short and long-term disability insurance, as well as life and accidental death insurance.

     Inclusive culture: Join our diverse, inclusive, highly collaborative, and vibrant culture that supports remote work.

    Location

    We have fully remote options if you reside in one of the following states:

    Alabama, Arizona, California, Colorado, DC, Florida, Georgia, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, North Carolina, New Jersey, New York, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Utah, Virginia, Washington, Wisconsin.

    *If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time.