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Client Operations Manager Jobs in Albany, OR (NOW HIRING)

Petco

Hospital Office Manager

Salem, OR

Our partners are empowered to do what it takes to create an exceptional client and patient experience. The Hospital Operations Manager coordinates the overall operations of the hospital and ...

Petco

Hospital Office Manager

Salem, OR · On-site

Our partners are empowered to do what it takes to create an exceptional client and patient experience. The Hospital Operations Manager coordinates the overall operations of the hospital and ...

Petco

Hospital Office Manager

Salem, OR · On-site

Our partners are empowered to do what it takes to create an exceptional client and patient experience. The Hospital Operations Manager coordinates the overall operations of the hospital and ...

Driveline

District Manager

Salem, OR

$43K - $45K/yr

Employee discounts Summary We are seeking a highly motivated, results-driven Retail Operations ... This role is responsible for recruiting and training assigned employees, meeting client ...

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All JobsClient Operations Manager JobsClient Operations Manager Jobs in Albany, OR

Client Operations Manager information

See Albany, OR salary details

$44.4K

$123.4K

$135.2K

How much do client operations manager jobs pay per year?

As of Jun 13, 2026, the average yearly pay for client operations manager in Albany, OR is $123,418.00, according to ZipRecruiter salary data. Most workers in this role earn between $133,700.00 and $133,700.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring their needs are met efficiently. They coordinate between departments, manage client accounts, and optimize processes to improve client satisfaction and retention. Strong communication skills and familiarity with customer management tools are essential for this role.

What is the minimum salary of an operations manager?

The minimum salary for a Client Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $70,000 annually. Factors such as experience, certifications, and company size can influence salary levels, with more experienced managers earning upwards of $100,000 or more.

What are some common challenges faced by Client Operations Managers, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a Client Operations Manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.

How much should an operations manager get paid?

The average salary for a Client Operations Manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Compensation may also include bonuses, benefits, and opportunities for advancement, with higher salaries often associated with larger organizations or specialized skills such as project management or data analysis.

How much is the salary of an operations manager?

The salary of a Client Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Many roles also include bonuses and benefits, and strong skills in project management and communication are often required.
What job categories do people searching Client Operations Manager jobs in Albany, OR look for? The top searched job categories for Client Operations Manager jobs in Albany, OR are:
What cities near Albany, OR are hiring for Client Operations Manager jobs? Cities near Albany, OR with the most Client Operations Manager job openings:
Client Operations Manager jobs near you
Operations Supervisor- Commercial Insurance (Remote)

Operations Supervisor- Commercial Insurance (Remote)

Insurance Office of America

Albany, OR

Full-time

Medical, Retirement

Posted 18 days ago

Insurance Office Of America rating

8.6

Company rating: 8.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

74th of 261 rated insurance

Job description

Description

Job Description:

Title: Operations Supervisor – Commercial Lines 

Work Mode: Remote (Southeastern US only) | Location/Supporting: Longwood, FL | Book Focus: General, Select Business
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 

 
About the Role: The Operations Supervisor – Commercial Lines is responsible for direct leadership and day-to-day oversight of Account Management staff within the branch. This includes guiding team performance, ensuring compliance with established processes and procedures, maintaining service excellence, supporting staff development, and strengthening operational efficiency. Additionally, this role serves as a senior-level resource for complex client service needs and manages an assigned book of business. 

Key Responsibilities: 

  • Performance Standards: Monitor productivity, efficiency, quality, and service standards. 

  • Culture Promotion: Promote IOA culture and support team engagement. 

  • Professional Development: Support ongoing staff training and development. 

  • Succession Planning: Develop future branch operations leaders. 

  • Direct Staff Management: Lead Account Management staff and provide coaching and guidance. 

  • HR Management: Ensure compliance with HR policies and processes. 

  • Recruitment and Onboarding: Participate in hiring, interviewing, and onboarding. 

  • Performance Communication: Deliver evaluations and maintain transparent communication with leadership. 

  • Workflow Management: Assign and balance workloads to ensure service continuity. 

  • Operational Process Excellence: Implement and enforce processes and best practices. 

  • Data Analysis: Monitor and interpret performance data and take action as needed. 

  • Data Integrity: Maintain accurate data across agency and carrier systems. 

  • Account Management: Manage an assigned book of business. 

  • Technical Support: Serve as a subject matter expert for coverage and service questions. 

  • Client Relationship Management: Manage client relationships and support renewals and service needs. 

  • Policy and Service Administration: Oversee policy administration, placement, billing, claims support, and documentation of accuracy. 

  • Renewal and New Business Execution: Lead or support the full renewal and new business process. 

  • Service Excellence: Deliver excellent service and proactively anticipate client needs. 

  • Culture Promotion: Promote IOA culture and improve engagement. 

  • Policy Compliance: Stay updated on company policies and procedures. 

  • Champion IOA Values: Demonstrate integrity and leadership. 

 
Ideal Candidate Qualifications: 

  • 5+ years of industry experience; or 7+ years of sales, marketing or relationship management experience 

  • Thorough knowledge of insurance brokerage and client needs 

  • Required active licensing 

  • Professional designations preferred 

  • Strong analytical, problem-solving, and decision-making skills 

  • Exceptional customer service, communication, multitasking, and organizational skills 

  • Proficiency in MS Office (Outlook, Word, Excel) 

  • High School Diploma (or equivalent) 

 
What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is 70-90K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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