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Client Operations Manager Jobs in Ridgewood, NJ (NOW HIRING)

Support management of studio staff on duty * Develop effective and cooperative relationships with clients/staff * Support the S/GM and AGM with studio Marketing strategy. This may include:

Support management of studio staff on duty * Develop effective and cooperative relationships with clients/staff * Support the S/GM and AGM with studio Marketing strategy. This may include:

Support management of studio staff on duty * Develop effective and cooperative relationships with clients/staff * Support the S/GM and AGM with studio Marketing strategy. This may include:

... manager appropriately. * Deliver operational excellence in all studio processes * Ensure a clean ... Maintain client database and utilize information to increase client contact * Support and attend ...

... manager appropriately. * Deliver operational excellence in all studio processes * Ensure a clean ... Maintain client database and utilize information to increase client contact * Support and attend ...

... manager appropriately. * Deliver operational excellence in all studio processes * Ensure a clean ... Maintain client database and utilize information to increase client contact * Support and attend ...

... manager appropriately. * Deliver operational excellence in all studio processes * Ensure a clean ... Maintain client database and utilize information to increase client contact * Support and attend ...

... manager appropriately. * Deliver operational excellence in all studio processes * Ensure a clean ... Maintain client database and utilize information to increase client contact * Support and attend ...

... manager appropriately. * Deliver operational excellence in all studio processes * Ensure a clean ... Maintain client database and utilize information to increase client contact * Support and attend ...

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Client Operations Manager information

See Ridgewood, NJ salary details

$45K

$125.1K

$137.1K

How much do client operations manager jobs pay per year?

As of Jun 18, 2026, the average yearly pay for client operations manager in Ridgewood, NJ is $125,135.00, according to ZipRecruiter salary data. Most workers in this role earn between $135,600.00 and $135,600.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring their needs are met efficiently. They coordinate between departments, manage client accounts, and optimize processes to improve client satisfaction and retention. Strong communication skills and familiarity with customer management tools are essential for this role.

What is the minimum salary of an operations manager?

The minimum salary for a Client Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $70,000 annually. Factors such as experience, certifications, and company size can influence salary levels, with more experienced managers earning upwards of $100,000 or more.

What are some common challenges faced by Client Operations Managers, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a Client Operations Manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.

How much should an operations manager get paid?

The average salary for a Client Operations Manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Compensation may also include bonuses, benefits, and opportunities for advancement, with higher salaries often associated with larger organizations or specialized skills such as project management or data analysis.

How much is the salary of an operations manager?

The salary of a Client Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Many roles also include bonuses and benefits, and strong skills in project management and communication are often required.
What job categories do people searching Client Operations Manager jobs in Ridgewood, NJ look for? The top searched job categories for Client Operations Manager jobs in Ridgewood, NJ are:
What cities near Ridgewood, NJ are hiring for Client Operations Manager jobs? Cities near Ridgewood, NJ with the most Client Operations Manager job openings:

Supervisor, Client Operations

Publicis Groupe Holdings B.V

Manhattan, NY • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago


Job description

Company description
As the traditional marketing funnel collapses and fragmentation increases, clients rely on Publicis Collective to connect media, data, technology, and teams by what matters most - business outcomes. We're a full-service media agency where nearly half our experts focus on data, research, analytics, technology, or strategy. At Publicis Collective, 100% of our 2,200 global practitioners can access advanced insights and scale media with precision through our proprietary OS, powering marketing that drives measurable business performance and transformation.
Overview
The Client Operations department manages client-specific operational tasks across practice area within the agency, working closely with Strategy, Investment, HR, Finance, Invoice Reconciliation, and Agency Administration & Compliance. We centralize and standardize fundamental work required across all pieces of business, as well as bring tactical and detail-oriented work streams together to find smarter, faster ways of working. We create a space for those whose strengths include being highly organized problem-solvers. We help differentiate Collective from our competitors and provide a critical foundation for the agency.
The Supervisor, Client Operations is responsible for training and developing individuals on the necessary media systems and relative processes within Budgets and Compliance to drive company and client goals. This includes the ability to work on high profile client business while successfully owning tasks related to forecasting, accruing, data QAs and overseeing the processing of client billing. They are masters in the use of current media systems and have complete understanding of overall processes, policies, and procedures related to Budgets & Compliance. This individual has experience and proven success in this area to qualify for this position.
Responsibilities
  • Work with Associate Director and/or Director on team roles, responsibilities, and prioritizing key projects across the team
  • Assist the Associate Director and/or Director with miscellaneous Operations tasks and projects, including process implementation
  • Oversee project management of large teams for specific deliverables on a monthly or ad hoc basis
  • Train and coach Senior Associate and Associate to master their desk and attain their career goals
  • Provide insight into current workload of the team and bring questions to weekly status meetings with the team
  • Oversee & manage financial tasks such as media authorizations, billing and budget documents, and compiling ordered vs. approved reports
  • Ensure compliance for tasks such as: client-specific billing procedures, product codes and other systems work
  • Create and enforce workflows & processes such as: billing verification, project management
  • Compile and guide team members on client-specific reporting (e.g. publisher spend, modeling data, diversity reporting)
  • Ensure accuracy of data pulls from various systems (Media Tools, MediaOcean, etc.).
  • Proactively solves problems and improves efficiencies as needed
  • Fosters collaboration across teams and maintains positive relationships with various agency fields and clients
  • Participates in system enhancement testing or training
  • Connect with Brand Experience and Investment peers on account-specific requests
  • May handle high-profile or sensitive client information
  • Provide support on new business pitches, as needed

Qualifications
  • 3+ years of in operations, reconciliation, project management, or data analysis, preferably in a media agency or advertising agency
  • MediaTools and/or Prisma/MediaOcean experience
  • The ability to rock the Microsoft Office suite, with proficiency in Word, Excel, PPT and proven expertise in complex Excel formulas (vlookup, pivot tables, etc.) to support reporting
  • Quantitative and analytical skills, and willingness to embrace a role that requires a mix of art and science
  • Flexible and able to adapt to change in a fast-paced and constantly changing environment
  • Thrives on a team and can meet tight deadlines on independent assignments
  • Able to balance numerous, simultaneous work streams
  • Organized, diligent, good with time management, obsessed with accuracy, a strong critical thinker, and able to juggle multiple tasks.
  • Good at building relationships - a creative problem solver, a customer service expert, and a great team player.
  • A strong communicator - able to write clearly, speak professionally, and translate data analysis into insights.
  • Takes time to teach others how to do something vs. doing it for them

Additional information
Our Publicis Groupe motto "Viva La Différence" means we're better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.
Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.
If you require accommodation or assistance with the application or onboarding process specifically, please contact USMTTACompliance@publicis.com.
All your information will be kept confidential according to EEO guidelines.
Compensation Range: USD $60,800.00 - USD $93,600.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 5/24/2026.