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Client Operations Manager Jobs in Ridgewood, NJ (NOW HIRING)

Barry's

Client Operations Supervisor

New York, NY · On-site

$25/hr

Support management of studio staff on duty * Develop effective and cooperative relationships with clients/staff * Support the S/GM and AGM with studio Marketing strategy. This may include:

Craft

Market Operations Manager

New York, NY · On-site

The Role Crafty is seeking a Market Operations Manager to lead our local client operations in NYC - ensuring best-in-class service, operational excellence, and exceptional client satisfaction. This ...

Barry's

Client Operations Supervisor

New York, NY · On-site

$25/hr

Support management of studio staff on duty * Develop effective and cooperative relationships with clients/staff * Support the S/GM and AGM with studio Marketing strategy. This may include:

Ropes & Gray

Client Operations & LPM Manager

Manhattan, NY · Hybrid

$147K/yr

The Client Operations Services & Legal Project Management team thrives on these changes, residing at the intersection of process improvement, technology, data storytelling, client service and legal ...

Zelis

Director, Payer Client Operations

Morristown, NJ · On-site

Lead, coach, and develop a team of managers responsible for delivering exceptional operational performance and client outcomes. * Build a high-performing, accountable culture by developing leadership ...

Barry's

Client Operations Lead

New York, NY · On-site

$22/hr

... manager appropriately. * Deliver operational excellence in all studio processes * Ensure a clean ... Maintain client database and utilize information to increase client contact * Support and attend ...

Barry's

Client Operations Lead

New York, NY · On-site

... manager appropriately. * Deliver operational excellence in all studio processes * Ensure a clean ... Maintain client database and utilize information to increase client contact * Support and attend ...

Barry's

Client Operations Lead

New York, NY · On-site

... manager appropriately. * Deliver operational excellence in all studio processes * Ensure a clean ... Maintain client database and utilize information to increase client contact * Support and attend ...

Barry's

Client Operations Lead

New York, NY · On-site

... manager appropriately. * Deliver operational excellence in all studio processes * Ensure a clean ... Maintain client database and utilize information to increase client contact * Support and attend ...

Barry's

Client Operations Lead

Hoboken, NJ · On-site

... manager appropriately. * Deliver operational excellence in all studio processes * Ensure a clean ... Maintain client database and utilize information to increase client contact * Support and attend ...

Barry's

Client Operations Lead

New York, NY · On-site

$20 - $23/hr

... manager appropriately. * Deliver operational excellence in all studio processes * Ensure a clean ... Maintain client database and utilize information to increase client contact * Support and attend ...

Barry's

Client Operations Lead

New York, NY · On-site

... manager appropriately. * Deliver operational excellence in all studio processes * Ensure a clean ... Maintain client database and utilize information to increase client contact * Support and attend ...

Barry's

Client Operations Lead

New York, NY · On-site

... manager appropriately. * Deliver operational excellence in all studio processes * Ensure a clean ... Maintain client database and utilize information to increase client contact * Support and attend ...

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Client Operations Manager information

See Ridgewood, NJ salary details

$45K

$125.1K

$137.1K

How much do client operations manager jobs pay per year?

As of Jul 11, 2026, the average yearly pay for client operations manager in Ridgewood, NJ is $125,135.00, according to ZipRecruiter salary data. Most workers in this role earn between $135,600.00 and $135,600.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring their needs are met efficiently. They coordinate between departments, manage client accounts, and optimize processes to improve client satisfaction and retention, often using tools like CRM software. Strong communication, problem-solving skills, and industry knowledge are essential for success in this role.

How much do ops managers earn?

Operations managers typically earn a median annual salary ranging from $70,000 to $120,000, depending on industry, experience, and location. In some sectors or regions, salaries can be higher, especially for those with advanced certifications or managerial responsibilities.

What is the minimum salary of an operations manager?

The minimum salary for a Client Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $60,000 annually. Factors such as experience, certifications, and company size can influence the starting salary for this role.

What is the highest salary for an operations manager?

The highest salaries for a Client Operations Manager can reach over $120,000 annually, especially in large corporations or industries like technology and finance. Senior-level managers with extensive experience, certifications, and leadership responsibilities may earn even higher compensation, including bonuses and stock options.

What are some common challenges faced by Client Operations Managers, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a Client Operations Manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
What job categories do people searching Client Operations Manager jobs in Ridgewood, NJ look for? The top searched job categories for Client Operations Manager jobs in Ridgewood, NJ are:
What cities near Ridgewood, NJ are hiring for Client Operations Manager jobs? Cities near Ridgewood, NJ with the most Client Operations Manager job openings:
Client Operations Manager jobs near you
Client Operations & LPM Manager

Client Operations & LPM Manager

Ropes & Gray

Manhattan, NY • On-site

Other

Re-posted 13 days ago

Job description

About Ropes & Gray
Ropes & Gray is a preeminent global law firm. The firm has been ranked in the top three on The American Lawyer's prestigious A-List for eight consecutive years and #1 on Law.com's UK A-List twice in the past three years - rankings that honor the "best of the best" law firms.
The firm has approximately 2,500 lawyers and professionals serving clients in major centers of business, finance, technology, and government in Boston, Chicago, Dublin, Hong Kong, London, Los Angeles, Milan, New York, Paris, San Francisco, Seoul, Shanghai, Silicon Valley, Singapore, Tokyo and Washington, D.C.
The firm has consistently been recognized for its leading practices in many areas, including asset management, private equity, M&A, finance, real estate, tax, antitrust, life sciences, health care, intellectual property, litigation & enforcement, privacy & cybersecurity, and business restructuring.
Ropes & Gray is an equal opportunity employer.
Overview
The legal market is undergoing a period of hyper-change, driving opportunities for innovative thinking and hybrid careers. The Client Operations Services & Legal Project Management team thrives on these changes, residing at the intersection of process improvement, technology, data storytelling, client service and legal practice. Our mission is to strengthen Ropes & Gray's client relationships and optimize the delivery of legal services by developing innovative tools and processes that drive efficiency and meet our clients' evolving priorities.
The role of the manager is to provide lawyers, clients and support staff guidance on matter management best practices and tools, ensuring that client relationships are supported and matters are executed efficiently. This involves encouraging the use of matter work plans, scoping and building budgets, analyzing data and progress reporting, and building on the team's practice knowledge. The manager collaborates with lawyers and acts as a resource for clients, especially those with legal operations functions.
A key aspect of the manager's role is to use their experience to influence outcomes and engage in process improvement and change management.
Responsibilities
  1. Through close collaboration with R&G lawyers and support staff, develops a strong understanding of one or more of the firm's practices, including its strategic priorities, areas of legal focus, major clients and challenges; aligns support and service delivery with practice priorities.
  2. Leads client relationship and practice group support with the help of the team's senior analysts and analysts, and by leveraging the technical expertise of the team's Infrastructure team.
  3. Collaborates with the partners who lead client relationships and with clients' legal department staff; designs and implements processes and tools that address clients' priorities and enhance the client relationship.
  4. Develops, maintains and enhances a portfolio of practice-specific resources that help lawyers identify and communicate to clients the cost and scope of legal work, spot risks for cost overruns, monitor run rate and leverage the firm's technology and knowledge resources to optimize legal service delivery.
  5. Applies and advocates for legal project management best practices including scoping, budgeting, progress reporting, team and client communication and efficiency (including the application of technology and alternative staffing).
  6. Establishes and partners with a network of peers in Finance, Business Development, Practice Development, Knowledge Management and other staff support teams to design and deliver innovative solutions to lawyers and clients and facilitate process improvement.

Qualifications
ESSENTIAL CAPABILITIES:
  • Able to maintain strict confidentiality of the firm's internal and personnel affairs and client information. Understands ethics of position including rules of legal ethics in regards to confidentiality, billing and client representation and advocacy.
  • Able to build relationships, influence and foster a collaborative approach with internal clients across practice groups and with all departments and levels of the organization.
  • Can effectively convey solutions to stakeholders, explaining results within a legal project management framework and achieving buy-in from legal teams.
  • Able to effectively work in a multi-office environment and a culturally and educationally diverse environment.
  • Must be flexible to meet the demands of working at a global law firm and available for travel.

EDUCATION, EXPERIENCE AND SKILLS REQUIRED:
  • Bachelor's degree required; J.D. or MBA preferred.
  • At least 7 years of experience working in a law firm, corporate legal department, financial institution or other large complex organization is required; professional services experience is preferred.
  • Exceptional client service orientation with financial acumen.
  • Demonstrated experience in leading teams and creative problem-solving.

Compensation and Total Rewards Package
Ropes & Gray is proud to offer a comprehensive Total Rewards package to our business support team members. The firm also offers comprehensive health and well-being benefits, personal and professional development, career growth opportunities and a collegial and supportive culture. The anticipated pay range for this role is listed below and represents our good faith and reasonable estimate of the starting salary range at the time of posting. In addition, this role is eligible for a discretionary bonus based on performance. The actual offered rate for this position will be determined based on job-related, non-discriminatory factors, including qualifications and experience, geographic location, education, external market data and consideration of internal equity.
Boston, Chicago, Washington, D.C.: $134,700 - $205,450
New York: $145,800 - $222,350
Working Conditions
This position requires hybrid on-site presence as an essential function of the role. Consistent and predictable on-site presence is required for ongoing business continuity, professional development and effective collaboration with colleagues and management.

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