Client Operations Manager Jobs in Poughkeepsie, NY

Solairus Aviation is currently searching for a Full-Time Client Aviation Manager (CAM) to lead a flight department at the KSWF airport.  The ideal candidate will need to be a team player while seeking excellence in every aspect of their performance. Join a hardworking team who strive to safely and professionally meet the travel needs of our clients while adhering to Solairus’ unique culture of service, safety, and integrity.

• Supervises assigned personnel to ensure compliance with the policies and procedures contained in Solairus, FAA and other Manuals, as well as applicable regulations.
• Monitors the personal appearance, dress code, and conduct of all assigned personnel to achieve the highest standards.
• Maintains a current read and file of all Solairus Aviation memorandums.
• Coordinates, schedules and reviews applicable crew and maintenance personnel training with the appropriate training contractor.
• Coordinates all maintenance test, training and other flights not initiated by the client's normal scheduling system.
• Develops scheduling procedures with clients to promote reliable, efficient scheduling of aircraft.
• Approves and schedules through the flight coordinator Personal Time Off (PTO) for all assigned personnel.
• Updates the assigned flight coordinator regarding aircraft schedule changes and other matters that may affect the scheduling of aircraft and crews.
• Conducts meetings with all personnel to coordinate activities, identify problems, answer questions, pass information, and promote employee goodwill.
• Approves expense accounts for assigned personnel.
• Participates in the interview process of all assigned personnel to be employed by the operation. 
• Solicits the Client Responsible Officer’s input and/or approval for all operational, personnel, and administrative issues of a substantive nature; Notifies the applicable Client Responsible Officer of anticipated needs for pilot relief.
• Submits written reports as required by the Operations Manuals with copies to the Client Responsible Officer.
• Revises all copies of manuals and publications assigned to aircraft.
• Maintains a Training Currency and Monthly Flight Time Record on each crewmember assigned to the account in accordance with the procedure detailed in the Solairus FOM.
• Ensures timely submission of training records, medicals, and other operations data to flight operations, as required.
• Promotes customer goodwill through high quality service and professional demeanor. Promotes the business reputation, the company image and goodwill of SOLAIRUS Aviation.
• Actively participates in the Safety Management System (SMS) implementation and initiatives and is familiar with SMS policies and procedures.

• Total time = 3000 hours
• PIC = 1500 hours
• MEL = 1500 hours
• MEL PIC = 500 hours
• Time in Turbo Jet = 500
• Instrument Time = 250 hours

A management background with a demonstrated track record of exceptional leadership skill is required to be considered for this position.

• NBAA CAM certification or other applicable leadership training is preferred.
• Experience in multiple facets of training for flight operations personnel.  
• Budget development and management experience.
• College degree and/or advanced (non-flight) training.
• Interpersonal communication skills to coordinate activities, identify problems, answer questions, pass information, and promote department goodwill.
• Track record of working in (and contributing to the development of) one or more environments striving to implement and continually extend industry “best practices” in all facets of flight operations.

• Typed on Global 6000

• First class medical required
• Must be able to work on an on-call basis
• Must be able to complete ICAO International procedures training annually
• Must be located or willing to relocate within 2 hours of KSWF.

Solairus collects salary range information based on market conditions from multiple industry sources. Solairus crewmembers are paid $50,000 to $500,000 based on geographic area, experience, equipment type/aircraft, job duties, training, and the assigned account.