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Client Operations Manager Jobs in Poughkeepsie, NY

CBRE

Area Maintenance Manager

Fishkill, NY · On-site

$138K/yr

Come join our global network of professionals supporting client operations across CBRE. Looking for a rewarding career in Management? Read on to learn more! About the Role In this role you will lead ...

Aramark

General Manager

Millbrook, NY · On-site

$90K - $100K/yr

Our General Managers are capable operations managers who lead a team to provide excellent service to our clients. With knowledge of the client's business, positive relationship building skills ...

Aramark

General Manager

Millbrook, NY · On-site

$90K - $100K/yr

Our General Managers are capable operations managers who lead a team to provide excellent service to our clients. With knowledge of the client's business, positive relationship building skills ...

Aramark

General Manager

Millbrook, NY

$90K - $100K/yr

Our General Managers are capable operations managers who lead a team to provide excellent service to our clients. With knowledge of the client's business, positive relationship building skills ...

CBRE

Maintenance Technician

Fishkill, NY · On-site

$71K/yr

Come join our global network of professionals supporting client operations across CBRE. Looking for a rewarding career in Management? Read on to learn more! About the Role In this vital role, you ...

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All JobsClient Operations JobsClient Operations Manager JobsClient Operations Manager Jobs in Poughkeepsie, NY

Client Operations Manager information

See Poughkeepsie, NY salary details

$44K

$122.2K

$133.9K

How much do client operations manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for client operations manager in Poughkeepsie, NY is $122,191.00, according to ZipRecruiter salary data. Most workers in this role earn between $132,400.00 and $132,400.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a client operations manager, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a client operations manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring satisfaction and efficient processes. They coordinate between teams, manage client accounts, and use tools like CRM software to optimize workflows and maintain strong client relationships.

What are popular job titles related to Client Operations Manager jobs in Poughkeepsie, NY?

For Client Operations Manager jobs in Poughkeepsie, NY, the most frequently searched job titles are:

What job categories do people searching Client Operations Manager jobs in Poughkeepsie, NY look for?

The top searched job categories for Client Operations Manager jobs in Poughkeepsie, NY are:

What cities near Poughkeepsie, NY are hiring for Client Operations Manager jobs?

Cities near Poughkeepsie, NY with the most Client Operations Manager job openings:

Client Operations Manager jobs near you
Infographic showing various Client Operations Manager job openings in Poughkeepsie, NY as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $122,191 per year, or $58.7 per hour.

Business Development & Operations Manager

Storti Quality Services

Central Valley, NY • On-site

$100K - $115K/yr

Full-time

Posted 17 days ago

Job description

Storti Quality - Business Development & Operations Manager
Compensation: $100-115K + Incentive Compensation
Location: Northeast United States (Travel Required)
We are proud to be an equal opportunity employer. Military veterans, transitioning service members, and military spouses are strongly encouraged to apply.
About Storti Quality:
Storti Quality, a Certified Quality Auditor with more than 35 years of experience as a utility employee and quality consultant within the utility industry. Storti combines deep quality expertise with hands-on experience in utility construction, inspection oversight, and program delivery. This integration enables our clients to operate with greater accountability, visibility, and consistency across their field operations.
We support everything from daily field services to long-term program execution-providing qualified personnel, structured workflows, and digital field-capture systems that help utilities maintain traceable, defensible records throughout the project lifecycle.
Position Summary
Storti Quality is seeking a highly motivated Business Development & Operations Manager to support the continued expansion of our utility construction and infrastructure services throughout the Northeast. This individual will play a critical role in driving new business opportunities while ensuring successful operational execution of awarded projects.
The ideal candidate has a strong background in the utility contracting industry and understands both the commercial and operational aspects of delivering exceptional service. This position requires someone who can build lasting client relationships, identify new market opportunities, develop strategic growth initiatives, and oversee project execution to ensure safety, quality, and profitability.
Key Responsibilities:
Business Development
  • Identify and pursue new business opportunities within the utility, energy, telecommunications, and infrastructure markets.
  • Develop and maintain relationships with utility companies, municipalities, engineering firms, and general contractors.
  • Generating and qualify leads through networking, industry events, referrals, and strategic outreach.
  • Prepare proposals, presentations, pricing, and contract negotiations.
  • Collaborate with executive leadership to develop regional growth strategies and market expansion plans.
  • Monitor industry trends, competitive activity, and upcoming project opportunities.

Operations Leadership
  • Provide operational oversight for projects throughout the Northeast region.
  • Partner with project managers and field leadership to ensure projects are completed safely, on schedule, and within budget.
  • Monitor project performance, financial results, staffing needs, and resource allocation.
  • Ensure compliance with company policies, customer requirements, and safety regulations.
  • Identify opportunities to improve operational efficiency and client satisfaction.

Client Relationship Management
  • Serve as the primary point of contact for key clients throughout the project lifecycle.
  • Conduct regular client meetings to review project performance and identify future opportunities.
  • Resolve customer concerns quickly while maintaining strong long-term partnerships.
  • Ensure exceptional customer service that leads to repeat business and referrals.

Qualifications
Required
  • 7+ years of experience within the utility construction, utility services, or infrastructure industry.
  • Proven experience in business development, operations management, or regional leadership.
  • Strong understanding of utility operations, construction processes, and project management.
  • Demonstrated success developing customer relationships and growing revenue.
  • Strong financial and business acumen.
  • Excellent leadership, communication, and negotiation skills.
  • Ability to travel extensively throughout the Northeast.

Preferred
  • Experience supporting electric, gas, water, or telecommunications utility projects.
  • Existing relationships with utilities, municipalities, engineering firms, or infrastructure clients in the Northeast.
  • Experience leading multiple projects or regional operations.
  • Bachelor's degree in business, Construction Management, Engineering, or a related field.

Key Competencies
  • Strategic Business Development
  • Operational Leadership
  • Client Relationship Management
  • Project Management
  • Financial Management
  • Contract Negotiation
  • Team Leadership
  • Problem Solving
  • Communication & Presentation Skills
  • Continuous Improvement

Success Measures
During the first 12 months, this individual will be expected to:
  • Develop new client relationships throughout the Northeast.
  • Successfully secure new project opportunities that support regional growth.
  • Ensure operational excellence on active projects through strong leadership and collaboration.
  • Improve customer satisfaction and client retention.
  • Build scalable processes that support long-term expansion.
  • Partner with executive leadership to establish Storti Quality Services as a trusted utility services provider throughout the region.

Why Join Storti Quality Services?
This is a unique opportunity to play a foundational role in the expansion of a growing organization. You'll have the autonomy to build relationships, shape regional operations, and directly influence the company's long-term success while working alongside an experienced leadership team committed to growth, safety, and exceptional client service.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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